Hotel location was ideal for our visit to Bodnant Gardens and Llandudno which is an hour away. Staff were welcoming, friendly and very attentive. Our room was immaculate and very comfortable. well equipped offering tea, coffee, biscuits and cartons of water on our arrival after a long trip from South Wales which was very welcoming. We also booked a table for an evening meal in the restaurant which although wasn't an extensive menu but what was served was enjoyable. I would definitely book this hotel again if I am visiting North Wales.

There was nothing about this hotel I didn't like.

The hotel is spotless and staff very attentive, the restaurant although a limited menu is good and the food was great, amazing location easy access to Snowdon, numerous castles and beaches,

Can’t say there was anything i didn’t like but definitely a couple of things i would think be welcome.. Information either in the rooms or reception about the area, we had water on our first night in the bedroom but not after and didn’t sell it at the bar. the bar is a bit limited on some mixers for drinks, but as i have said nothing major.

Perfect location for ziplining experience. Hotel was spotlessly clean, comfortable and quiet. Staff were super friendly and obliging

We had a tasty meal in the dining room, enjoying a mix of starter/nibbles and ordered the chicken flatbread... however the 'chicken' was in my opinion, processed chicken, thinly sliced and not to my taste at all... I would have preferred chicken fillet and paid a bit more... I think the catering team need to consider this comment as constructive and implement it maybe?

We stayed in the Llechwedd Glamping tents as we wasn’t able to stay at the hotel. We were very happy with our accommodation, it felt like we were staying in a cabin as opposed to a tent! It was clean, warm and very comfortable. The beds were lovely, the shower was fab and we had a fully equipped kitchenette where we cooked some lovely meals. As there’s no TV, we played board games and cards which was great as these days too much family time can be spent on phones or television/films. We had breakfast on our own terrace and walked our dogs on the Quarry paths early in the morning. Watching the zip lines across the quarry was fun too! We had our own log fire which was a lovely treat of an evening whilst playing chess. Highly recommended.

There wasn’t anything we didn’t like about the property at all. The only minus was having to park our car at the bottom of the steep slate track to the tents and having someone drive us up in their 4X4. We decided to pack our car the night before, making several trips up and down the slate track so we only had to walk down ourselves with our dogs in the morning that we checked out.

The location was perfect & the views were amazing. The breakfast was lovely, the atmosphere was always nice in the pub/restaurant. We got a free upgrade to a King room, which was beautifully presented. It really is a completely dog friendly hotel!

Some curtains to block that beautiful sun out in the early hours of the morning would have really helped. We had to send the crumble back twice as it arrived cold both times. Some staff seemed far less attentive than others.

Spacious with great artwork and old mine photos (artists are descendants of the original owners / mine founders), bespoke furnishings and classic decor. Comfortable bed, great shower and quality bathroom consumables, biscuits and water provided as well as good quality coffees/tea/hot choc. Staff all very helpful and approachable/friendly. Easy to find, easy parking. Lovely view. Help yourself breakfast, but with eggs cooked to order if didn't want the scrambled ones (which were perfect anyway )! Evening meals and friendly bar on site. Very dog friendly, but scrupiously clean too!

Restaurant menu is limited, sure it could be a popular restaurant with non residents if menu expanded and marketed well.

Stunning. Having evening meal looking out to the hill fire pit burning. Was magical. Stuff was so lovely ask for more tea bags was quick to get them. Breakfast was nice. Sausage was one of the best I've had. I asked for more mushrooms chief was happy to do more even brought them over to us . We went zip world the next day which is just a small walk . Was perfect id love to visit again .

More options at beckfast came down at 9. Was like was finishing.

Cleanliness is extremely important and I was so pleased that the staff had worked hard to provide us with a very clean room and bathroom. The staff were all wonderful, polite, professional and friendly and tried to make our stay as lovely as possible. Was pleased with the tea and coffee facilities in the room too. Breakfast was lovely and well presented with plenty of choice. Hotel was set in a great location for driving to the different and spectacular areas of Snowdonia and not far from the west coast.

When I booked our stay, it was for a well deserved break from work and housework for the both of us. I therefore booked a hotel that described our room as "luxurious", "spacious" and "deluxe", just what we needed. However, our room was definitely not spacious (much smaller than ours at home) and the facilities were not luxurious in comparison to previous stays elsewhere. It was a good job we had brought all our toiletries with us as only shower gel was provided, no hand soap to wash our hands after a very long journey.

We took our children to see santa at the zipmas experience and the hotel was literally the other side of the car park, so very convenient for us. We had a family room which had a king size bed and double sofa bed for the kids. The bed was really comfortable. The room was really spacious and plenty of facilities as in tea/coffee/milk, hot chocolate for the kids and packets of biscuits. Also bottled water for us all. The bathroom was nice and spacious with all toiletries included. We were greeted by friendly staff both when we arrived and went down for breakfast the following morning. Enough choice for breakfast and good quality food.

The only fault we had was that the room was soo hot at night, even with the window open.

Front of house staff were lovely. Food was good and decent value. Room was nicely laid out and TV was good enough, has apps. Scenery is beautiful and next door to zip world.

Table service needs some work, lady took our drinks and food order but we had to chase our drinks up. Food was delivered (1 chips came 5mins later). We never got asked if food was okay, if we wanted sauce, or if wanted another drink. I know it had been snowing but the restaurant was cold. At breakfast time, the food wasn't topped up alot and some seemed to have been there a while. Self serve which was fine. The fire alarm device in the room flashes, can be distracting if can't sleep. Radiators bit odd to work but sorted it.