Conveniently located close to airport - 12 min shuttle bus ride - which was the purpose of our stay having returned from a cruise and flying out the next day. They gave us a room right away which was greatly appreciated. The included breakfast exceeded our expectations, really nice fully loaded hot & cold buffet. Also the meal we had in the bar lounge was very good. No need to go elsewhere.

There’s not much around the hotel, but then again it’s an airport hotel. The bars & lounges could have had TV screens with sports playing like in a roadhouse restaurant; this could have made for better entertainment during our short stay.

Shuttle to airport. Good staff.

Noise from hallway.

Very modern facilities and comfortable beds.

No airport shuttle alternatives for guests travelling with bicycles or any explanation why they couldn’t make an exception. We were the only guests on the shuttle, which could have easily carried our bikes, luggage and passengers. We selected a nearby airport hotel to simplify the transport of our bikes. We didn’t learn until closer to the travel day that their shuttle would not allow bikes. This caused us further complications dealing with dishonest Uber/Bolt drivers trying to force us to take separate rides to transport our bikes. Only the local taxi services seemed willing to help us with our bikes.

The Staff is great Ivandro and Andrea at the restaurants were so helpful and attentive. They have 3 restaurants if I’m not mistaken, a gym, a pool and plenty areas to hang out. As soon as you walk in, the lobby is grand and breathtaking. Something you wouldn’t expect from the outside looking in. The hotel is very aesthetic, the lighting is perfect, subtle yet bright. The colors match very well. The beds are so comfortable and big for Europe. (2 full beds, not twin) bathroom is spacious. I felt like I was at the W hotel. We spend 2 weeks in Europe and this was just an overnight stay to take our flight back home and it was the best hotel we stayed.

NOTHING

Room was clean, bed and linens were very good and comfortable. Everything was in good repair and Shower was excellent. Evening restaurant was good standard and large portions. The breakfast (although frenetic) had high standard for a buffet and a lot of options.

Room temperature was 26 degrees when we arrived and air con was very slow to cool the room. For the price I would have expected soundproofing. I could hear the corridor very clearly and the night activities of other guests. It is not clear from the website transfer page that they can't take bike boxes on the aiport transfer so don't get caught put like we did. The luggage area of the bus is very small to any large suitcase is a struggle.

We got a big doble bed, the location was convenient because of the shuttle bus although we had a hard time finding it and when we saw the bus coming, the driver didnt even wait for a minute while the other bus there were waiting for their passengers. In the morning we had an early flight, so having a shuttle bus to the airport was very convenient. If you want to go to the city center, you can walk around 10-12 minutes to the metro. We ate in the restaurant and the food was fine. The stuff were all friendly. We were able to check in early as we arrived around 12:00. We were very relived about it because we were exhausted from the flight.

The driver of the shuttle bus in the airport didnt even wait. We saw the bus coming and we were already running to catch to where it is parking but then we were surprised it drove quickly and didnt wait for passengers.

This was one of the quietest airport hotels I've ever stayed in both in terms of airplane noise and hallway/adjoining room noise. Front desk was very helpful and gracious .... and the dinner was good and surprisingly affordable. As a traveler I often am irritated by the inflated prices in airport hotels ... not here. Also .... the shuttle bus a 3:20 AM was right on time and the driver was very gracious and professional.

The only little gripe I had was having to pay a Euro per bag to weigh our luggage before heading to the airport. It´s not about the money, it was more like .... shouldn´t this just be a perk?

A last minute booking due to a missed connecting flight . A good 10 hours stay. Everything was what I could have hoped for. Very efficient process and the whole team were very professional. Very convenient being within 5 minis of the airport and the free shuttle in the morning was very much appreciated .

My only negative comment is that when other guests were walking down the corridor outside the bedroom and opening their bedroom doors it was noisy. Maybe this was simply because they were noisy guests (at 01.30 on a saturday night they were clearly a bit noisier than a normal guest ) , but it did seem like the sound insulation on the door wasn't quite what it should be for a high level newly built hotel.

Good location, good breakfast , free airport shuttle. comfortable bed.

On our first stay the evening receptionist Antonio was very rude because we questioned the standard room but because I was patient he upgraded us from standard to "better" room and at that time we were very tired from the trip to discuss our booking for EXECUTIVE KING room so went along. Also the card keys he gave us didn't work so the lift didn't move and he treated us as if we have never been in a hotel before. The "upgraded" room was cold no heating available and had to use the hair dryer to warm it up!!! On our second stay another evening receptionist was very polite, cooperative and gave us the Executive King room as booked that was comfortable and warm.

The room was very comfortable and clean. We requested a baby bed for our 1-year old, and we really appreciated that it was already set up when we arrived! We also thought the food (for dinner) at the restaurant was very tasty. The shuttle bus was very punctual (even left a minute eary)

The "hot" food at the breakfast was room temperature at best. Considering the breakfast cost $15/adult, it seems like they could have done a better job keeping it warm, since the breakfast is open for 4 hours. I suppose it was hot at 6am, but by the time we were there it was cold. Also, the walls seemed quite thin, but thankfully we had quiet neighbors.