**Environment:** The hotel's location provides a peaceful atmosphere. **Cleanliness:** The rooms and common areas are impeccably clean, and housekeeping does a thorough job every day. - **Facilities:** The hotel offers excellent facilities, including a modern gym, a spa service, a refreshing pool, and reliable Wi-Fi access throughout the property. **Breakfast:** The breakfast spread is diverse with a wide variety of delicious options, ensuring a satisfying start to the day.

Nothing.

Location ; Staff and cleaning as well

The hotel was great, the staff provided a great service especially Elayda, Denise and Meryim were very friendly, accommodating and the reason why we'll be back. We received a free room upgrade, the room was extremely spacious and clean, the cleaning lady was soo friendly. We received a free late room check out. The staff and the manager made the stay especially pleasant. The location of the hotel is central, there are so many things to do. In the hotel we received exceptional spa service and swimming pool was great, our son enjoyed it. All great!!

Nothing, all was great and we'll be back

1. "The receptionist was exceptionally friendly and welcoming. Ilayda Ibrahim provided excellent support and assistance." 2. "I was impressed by how smoothly the receptionist handled the check-in process, and Ilayda Ibrahim's professionalism was outstanding." 3. "Both the receptionist and Ilayda Ibrahim offered top-notch service, making my stay very enjoyable." 4. "The warm and courteous service from the receptionist, complemented by Ilayda Ibrahim's attentive care, was much appreciated." 5. "The receptionist's friendliness and Ilayda Ibrahim's exceptional support ensured a pleasant experience.

I didn't find anything to dislike about the property. The facilities were well-maintained, and the staff was incredibly attentive and professional, making my stay thoroughly enjoyable.

I had an exceptional stay at Mercure Istanbul Bomonti. The service was nothing short of excellent from the moment I arrived. Every day, I was delighted to find fresh fruit in my room, along with a generous supply of tea and coffee, which added a lovely touch to my stay. The rooms were immaculately clean, and the quality of the bathroom supplies was impressive, contributing to a very comfortable and restful experience. The highlight of my stay, however, was the staff. They were attentive and genuinely committed to providing top-notch service. I must give special mention to the manager, Eyup, who truly stood out as an outstanding individual. His warmth, professionalism, and dedication to guest satisfaction were evident in every interaction, making my experience even more memorable. I highly recommend Mercure Istanbul Bomonti for anyone looking for a welcoming atmosphere, superb service, and a comfortable stay in Istanbul. I look forward to returning!

Everything was perfect

1. "Exceptional service! The staff at this hotel goes above and beyond to make your stay memorable. Courteous, attentive, and always ready to assist." 2. "Impeccably clean! From the lobby to the rooms, this hotel maintains a high standard of cleanliness. It's evident that they prioritize the comfort and well-being of their guests." 3. "Reliable and accommodating! The hotel staff was not only friendly but also went out of their way to meet our requests. A truly welcoming environment." 4. "Top-notch hospitality! The attention to detail in customer service sets this hotel apart. Every interaction with the staff left a positive impression, making our stay delightful." 5. "A haven of comfort! From the plush bedding to the well-designed rooms, this hotel knows how to create a cozy and inviting atmosphere. A perfect retreat after a day of exploring."

The friendly staff, the good condition of everything, the breakfast and the rooms. 👌🏻

The low wi-fi connection.

Amazing stay. Staff are very friendly specially the receptionist “Busra”

hotel was so perfect it was clean,very friendly stuff ,especially very well manager that she can speak farsi as well.very good breakfast,large room and complete facilities

nothing

Location of course!!!!! Of course..the front desk man staff allowed us to get early checking in early morning easily, and ..the restaurant man staff (who always welcome us nicely with big smile during my 9 day stays ) there in front of the elevator everyday..).. Very friendly and helpful! I made separated reservations during nya 9 day stays....as I am all accord plus member (as surprisingly at booking.com, the rate was lower than all accords plus apps, for my additional one last day stay for two room..so I choosed to reserved at booking.com...) They were hellfull.. Of course the two bell boy old guys helping us with the taxi and luggage very nice... The room and bed is comfy, the bathroom is clean..

Pedestrian walk restoration just in front of lobby.. I was surprised that they only provided 1 small wood for us to pass it.. Just imagine bringing you big luggages to enter the hotel lobby is difficult though.. The lighting in the room is not enough for working at night... Breakfast was good, but suggest to change the variation of the menu. .. I stayed there for 9 days.. And the menu exactly the same everyday...