We had a lovely room with a balcony overlooking the main pedestrianised street. The street was lively enough to be interesting, but so noisy as to be disturbing (and with the windows closed you couldn't hear a thing). The staff were all very friendly and helpful, the location couldn't be better just a few metres from the station and near the old town. The room was spotlessly clean and extremely comfortable, and the breakfast was really exceptionally good. I would certainly stay here again if ever I happened to be in Visp.

Everything was great so no complaints at all.

Everything about the hotel, breakfast, rooms, location. Everything was comfortable.

Heating system is really not consistent, it was too warm (24 degc in winter in night is warm ) and we couldn't sleep in night, and when we put the heating to minimum( 16 degc), it automatically reset to maximum on different timings which was not clear. We had a talk at reception who informed that heating gets reset at 10 am, i felt the heater reset at different timings too.....It needs to be improved for sure. Other wise I would say put stay was a very good one.

Location: ideally situated close to transit links (train, bus) as well as supermarkets, shops & restaurants. Modern and clean facilities: no frills, but everything you need Friendly but unobtrusive staff I had the unexpected bonus of a free room upgrade upon arrival, which was very appreciated! The premium double room has a huge balcony with views over the city and the mountains beyond.

Nothing was amiss! However the following features (if added) would enhance the stay even more: -Mini fridge in room -2 x pillow per guest rather than 1 -Nespresso machine as well as kettle

Great location near the railway station, thus providing an easy to the numerous fantastic hiking possibilities in several valleys around. Rooms really soundproof, so no disturbing noise from outside or from neighbors. In addition to this, hotel surroundings, very busy at daytime, are really calm at night. Rooms modern, with enough light and all you need for a short stay. Good Wi-Fi. Very helpful staff, speaking perfect English. Great breakfast. Overall, highly recommended.

Nothing

This hotel was located across from the rail station, easy to get to. Easy to walk into / through town. Dogs are allowed. Great breakfast, friendly staff, and the room had a balcony. There is a cafe attached to the hotel I downgraded my room, as I stayed an extra night and did not want to change rooms. Even with the basic room, the room worked for me. Visp is a cute town with a beautiful, well preserved old town located 1 hour from Zermatt by rail. There are thermal baths about 10 mins from the Baxter Hotel. Visp has plenty of dining options within walking distance.

We loved following things about the hotel: 1. Location: It is very well located near to the railway station just 1min walk. 2. Cleanliness: The hotel is very well maintained and was super clean. 3: Rooms: The room we had got was more than enough for 2 people with good views of mountains. 4: Restaurants: Many restaurants are available near the hotel. 5: Staff: Most importantly the staff in the hotel is excellent. Very polite and welcoming.

I really liked the size of the room. It was perfectly clean, had the kettle and some tea cups. The bed was big and comfortable. I really enjoyed my stay there. The view from the breakfast terrace was stunning!

At the beginning of my stay I saw a sign that towels will only be changed if they are left on the floor (to save water and protect the environment). However even if I kept my towels on the rack they still got changed which was not really needed. If a not like that is displayed the cleaners should stick to what it says.

This was our second stay in the Baxter Hotel, and we will not hesitate to come again. Location near the train station opens numerous possibilities for hiking, which was the purpose of our trip. Clean spacy room, with an excellent soundproofing. Air conditioning helped a lot during hot days of summer 2023. Plenty of opportunities to eat literally next door. Very good breakfast. Helpful staff, speaking perfect English. In the contrast to our previous visit, hotel's parking in the nearby garage is now very well signposted and easy to find. Overall, really excellent price/quality ratio, one of the best in our numerous trips across Switzerland.

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Beautiful hotel in a fantastic location for access to Zermatt and the Aletsch Region. Very comfy bed. The staff were incredibly helpful, and went above and beyond to make our stay special for my Mum's birthday (leaving flowers and chocolate in the room). My Mum was absolutely over the moon!

Small breakfast room, but not unbearable and the food was fantastic.

Great view from the room and comfortable bed. I only checked in for a night as my friends had planned ski trip in Zermatt. My early check in request was honoured,which is I am thankful for. Sorry i don’t recall her name but the lady in reception was helpful & as it was my first visit in Switzerland she recommended me some local restaurants. Thats call personalised service 🥰. Thank you 🙏🏾 If I ever I am back to Swiss. I am definitely coming to Baxter.

Nothing major to report