Clean hotel and rooms. Basic but everything worked just fine.

They could have provided complimentary bottles of water in the room on arrival. Would have been a nice touch

Comfortable beds and apartments with everything needed included Very clean rooms and common areas (daily cleaning) Bar and terrace near the pool open from 10.30 am until midnight Enough beach chairs and umbrellas at the pool Beach volleyball  Table tennis Billiard Spar Supermarket in the hotel (open until late in the evening, incl. food, snacks, water toys, etc.) Gym room nicely equipped Food diversity in restaurant good Beverages good Kids & adults entertainment

Pillows are hard to sleep comfortably on No liquid soap at the bathroom sink (there is shower gel at the bath tub) Small tennis court on the premise but no equipment offered (lack of organization) Nice entertainment program but with tendency to repeat and to skip certain activities (sometime there was no entertainment at all - although it was scheduled in the program) You have to pay a deposit for the beach towels (only cash accepted) Receptionists are very friendly but speak poorly English (Spanish and German only)

We loved the facilities. The best for us was the animation program for the kids! We appreciated how much involved Suzan and Paco were when entertaining them. The program was different everyday and my son loved it. Another outstanding experience was the profesionality of the staff. The wait stuff had so much to do with all the families with small kids and they were ALWAYS polite and very nice to everyone, while working efficiently. Another great work was done daily by the cleaning ladies, always with a smile! thank you for tidying up all our mess.

The food was plenty but not great quality- but still a good value for money. We ended up at the veg+fruit salad that was good.

This place is so great because of the stuff members. Honestly, every each one of them goes for the extra mile: from reception (Martina was so lovely and helpful), waiters and kitchen staff (big thanks to David, he was running around days in a row), as well as cleaning staff and animation team. The manager lady could be seen very active as well and supervising the team. It's a clean, well maintained hotel. If anything goes wrong in the next minute they will fix it and I seriously mean the next minute fix. Wonderful facilities: we particularly loved the indoor pools as well as the gym. It got bigger since last year which is a big yeay. On a rainy weather it's good to have options. The rooms are spacious and fully equipped. There is also a kitchenette in case you want to cook something for yourself. Very useful to have since Aldi is just across the road.

There's nothing really that we didn't like. The only suggestion (not a critical one) I could make is to maybe put some benches around the outdoor kids slide. Parents could sit comfortably.

Very good value for the money we paid. We took breakfast and dinner at the hotel every day. The breakfast is complete; dinner varied from day to day and many salads and fruits. Our kids particularly enjoyed the kid's club activities and the indoor pool, especially during April when it was not hot enough to use the external pool. Comfortable room, dark and calm enough for me to sleep well. I also appreciated a lot the concert with Bon Jovi music on Thursday evening. For those who want to travel by bus, there is a bus station nearby to visit different cities.

Amenities in the room are a little bit old, need some renovation especially the bathtub.

The breakfast was great. The food overall was very good, limited choice, but you would always find something you like.The apartment was spacious and cleaned every day. The bed was super comfortable. The location perfect, lots of shops and restaurants around and close to the beach.

I was appalled that they took all of your credit card details at check-in for security. They wrote it down on a form ,literally for all check-in staff to see. Shocking ! No form of data protection,was told they would shred it after my stay. In the meanwhile anyone could take a quick picture and steal your card details. SHOCKING! Also WIFI is pants and you have to pay for it. Then sit in the lobby to get a signal. Joke.

Overall, this hotel is an excellent choice for families. We traveled with our kids, and everyone had a fantastic time. The rooms were clean, and the beds were comfortable. The breakfast spread was quite enjoyable, too. We were also impressed by the engaging animation and evening shows. Even though the hotel is situated near a road, we barely noticed any traffic noise during our stay — just the soothing sounds of birds singing in the hotel’s yard.

The indoor pool is not very clean. I’m not sure if this is due to poor maintenance or if it’s just some guests not showering beforehand. Additionally, the coffee and "juice" served at breakfast leave much to be desired. It’s a shame because the breakfast itself is quite enjoyable. We ended up bringing our own coffee and juice for the meal. Fortunately, there’s a basic coffee machine in the room, which was a great help for us.

- Very clean above all. - Proper 4* hotel, not more, not less. - Fairly good facilities. - Fairly good food (breakfast gets a bit boring quickly though). - Staff always friendly and positive. - Solid parking space capacities (free). Overall a good value for money.

- Biggest downside and a bit of a surprise is that unless you opt for AI, you are not getting a single drink during the dinner (half-pension). In addition, even with AI, there are some island policies about limited number of drinks. - Elevators bit oldish, slow, non-AC

The Hotel is exactly what I expected for a 4 ⭐ a few ares are a bit dated, mainly the bathrooms and hallways but it seems they're revamping a lot of the hotel. The staff were all friendly and very helpful. The food was well cooked and had a good variety. For an all inclusive it wasn't 24 hours. The bar closed at 12pm and ice cream was only served between 3 and 6pm (as well as in the restaurant for lunch and dinner) which wasn't an issue for us but worth considering. The location was perfect for us, a short walk to the beach and an Aldi opposite the hotel. We visited with other family members and our 2 year old son. The small pool was great for him but I would think older children may lack more activities. It's worth noting that some of the pictures are actually out of the date. The indoor pool has been completely revamped and there's a new volleyball/football court outside. There was a kids club for 2 hours in the morning and afternoon however we never used it. The children's entertainment (mini disco) only lasted 15 minutes which was a shame and the evening entertainment was basic but it was funny at the same time.

After reading mixed reviews I was expecting some bad points..but to be honest for myself and my boys 16 and 2 it was perfect. The apartment was spacious clean and comfortable, lacks a bit of storage for actual food but it was fine. We opted for the garden view, we faced the road but it wasn't too noisy, you could still hear the evening entertainment a bit, but not offensive and didn't disturb us. The pool areas were clean and tidy, great options of the 3 pools. It wasn't too busy when we were there and didn't have any difficulty finding beds. We didn't use the main restaurant but the pool bar food was as expected, tasty and reasonable. The shop is a bit pricey but has all the basics. It does have smaller versions of sugar coffee and Jams, ideal for us as we only stayed 5 nights. The hotel is located so close to so many restaurants and only 5 mins or so to the beach. We did a day trip via taxi to Alcudia for about €16 each way, but a lot quicker (easier with a toddler)than the bus. My youngest loved the mini disco, starting at 8.45pm for 15 mins, he got off the stage sweating and ready for bed! We didn't stay after for the main entertainment. The entertainment team were so lovely and he fell in love quite a few times!

As were self catering we didn't find out everything about the hotel as we got there, a bit more info on the kids club and entertainment would be ideal. A few of the kids activities got cancelled TShirt painting and pony riding, but it wasn't the teams fault just delays in delivery and lack of numbers. We found there wasn't a huge amount to do outside the hotel within walking distance..shops beach and restaurants which was fine for us as we had a morning out then back to the pool.