All staff were very kind and helpful

Shower booth smelled bad. I stayed for 2 weeks and I noticed that everytime I shower, water stays on the floor and makes the booth really stinky like an old laundry. I could see the pink bacteria growing on the edge of the tiles. I think the shower booth needs a proper ventilation system. Elevator was really slow during busy time. One floor should only press one elevator at a time. It stops at every floor for no reason. Not enough underground parking space. Not clear instructions on how to use Wan-San parking lot. Staff should explain the time range for the parking permit (until the next day 12PM. After that W1000/hr), as well as when to submit the pass(when exiting) and to who(staff, when no one is there, drop in a jar)

The location is very good, being just a short walk away from the hanok village but also close to the centre of town with plenty of food options nearby, including a fried chicken shop directly across the road. Would highly recommend the coffee shop ‘Adam’ to any Australians looking for a decent coffee.

We stayed for 4 nights, for the final 2 nights our room service didn’t add toilet paper or new coffee sachets to our room. Though reception did deliver these things to us when we asked on the first night it occurred. The hotel is very new which is great, however there is still some finishing work needed. The door to our room was extremely hard to pull close. We couldn’t adjust the temperate in our room and it got very hot in the middle of the night.

Very new facilities, modern interior. Location is great, amazing to walk through the Hanok Village and find good eating spots close by. Laundry room was exceptionally nice! And gym looked very cool!

3 people rooms are a bit small for 3 people. As in many hotels in Korea, no cold AC in early march, even though the room temperature went up to 27 degrees celsius with the sun shinning into the windows.

Great value for money. Laundrette facility an added bonus. Top floor bar great view but limited menu and drink options - no gin & tonics. Staff friendly. Easy walk to Hanok - which is buzzing on the weekend. Enjoyed Haeyuldam restaurant around corner - operated by 20 year olds.

Not the property but be aware not much open on a Monday.

I would like to commend the reception team, Grace, Zoe and Emily. This was the warmest welcome I have experienced in Korea. Such fantastic ambassadors to your hotel.

There was an issue with the air conditioning so they brought a fan to my room when asked. A great response and much appreciated.

Room was amazing, staff was helpful, gym was fine and restaurant was great.

The hotel should enforce the towel rule in the gym because other guests were being disgusting. The town is terribly boring but if you have to come by to Jeonju, stay at this hotel.

Great location with friendly staff and lovely facilities. Easy walks to restaurants, shopping and the village and other tourist sites. Only downside of the whole stay is the room being too warm and not being able to adjust the temperature.

Good location and close to lots of restaurants

We started two nights and we were surprised they didn’t clean the over flowing rubbish or replace it towels, they took the bath mat and didn’t replace it

Location. Excellent staff

Room was small. No place to put away clothes, luggage

Great location. Clean and comfortable.