The place was clean, very neat and beautiful. The staff was very friendly and very hospitable. The security was on point and the place is very safe. There is enough free parking. The location is close to tourist attractions like Montecasino, Fourways Mall, Fourways Farmers Market, etc. The place is aesthetically pleasing. 💯🔥🥹

The property can improve on the kitchen facilities such as wine/champagne glasses, pots, cutlery and dish cloths. The pool should be cleaned at all times for those who like to swim in the morning. You should also try selling food for guests (breakfast, dinner, buffets) for convenience. 💔

The breakfast was well prepared and tasty but it was a little bit skimpy.

The time it took to get our breakfast was almost 30 min.

The place is very tastefully decorated and clean. Night staff, The gentleman who attended to us. I think his name was Steven went out of his way to assist us. What a nice guy. A shout out to the Lady running the breakfast in the morning. Thank U for being so kind and friendly.

The bathroom has no Priivacy between the room. It's all sliding doors. Sand Blasted sliding door would be a better option,bor Frosted Glass door. No Aircon. No Windows, except a small window in the bathroom corner. Fans were not sufficient for the heat we experiencing, although they were kind to supply us with 2 fans for the evening.

Having stayed there three times before, we knew what to expect. However, they had added more rooms within the building, and at the time of booking, I didn't realize I had reserved one of the new rooms. Upon arrival, I was shown to my room and was immediately struck by the smell of stale cigarettes. I promptly said there was no way we would stay there. They kindly relocated us to another room similar to what we were familiar with, for which we were very grateful. The management have some really great ideas of expanding, however I fear that it may loose it bespoke atmosphere and personal touch if they get too big - time and more stays in the future will tell.

Someone forgot to mention we would need to move to another room for the last night of stay. Came as a surprise when we arrived at 9pm that evening. I will say though, the staff did an amazing job at moving all our belongings to the new room - almost exactly how we had left it in the previous one.

Hidden Gem, so lucky I booked it. Better than many hotels that are rated to be 5 star. Every room is massive, nicely decorated, very comfortable bed, stand up large fridge, large TV, stove, cutlery, microwave, double basin, massive wardrobe space, safe, ac, free Wi-Fi, free parking, laundry services, very safe compound, massive breakfast/ dining room, free breakfast, bar for adult beverages, beautiful garden, swimming pool, spa with full beauty and massage services. Need I say more? Ohhh almost forgot, wonderful staff and Manager, from front desk to housekeeping and security. All for less than half of a 5 star hotel with tiny rooms.

N/A

The overall service experience was exceptional! From the location, facilities, every single staff member. They were very helpful, friendly and offered superb service (from the security to every single member on staff during my stay at the hotel!).

I got exceptional value for the monies paid - I loved my experience at the hotel! I went to the hotel to get some time out and to refresh and it was just what the Dr ordered:) Keep up the exceptional level of service!

Everything was great. The room was spacious and comfortable and I love dark rooms where light doesn't penetrate the room and it gave me all that. So we had a very peaceful and relaxed sleep. All staff members were friendly and welcoming

There was no shower cap in the room. We ordered lamb shank, the menu said R280 but I only realized when I was at home on the statement that I was charge R374

The hotel is not so far from the highway so easy to get to place. Your car is safe as they have a closed in car park. Guests can only access the room area with an access card so it is safe. The rooms were very clean and the huge flat screen TV with all the online shows was great. They also have a fridge which other hotels don't always have.

That there was no tea or coffee in the room.

The speedy open and immediate close of it gave me a sense of safety. Their parking is classic, tiled and very well kept. I received a royal welcome, check in was quick and efficient. Book Deluxe King suite or pay a little more for upgrade to it. Definitely recommended.

The place so nice The stuff very nice people even the cleaning ladies. Definitely a home away from home. So clean and all things in a very good condition. The deco they did for my persons birthday it was exactly as I asked them to be. We were so certisfied 💯 💯 💯 💯 please continue what you doing 👌👌👌clean sheets, comfy bed, netflix

I didn't like that the stoves shown are disconnected. We couldn't use ovens but they did explain that was because they now introduced restaurant. But I wish they can update that or let us know when booking but the place was superb I don't wanna lie.