This is one of the best hotels I’ve ever stayed in Europe hands down. The location was fantastic. It was just right beside Antwerp Central Station. The hotel is surrounded by so many food shops, convenient stores and even pharmacies. My room window view was so beautiful and mesmerising I miss it so much. The staff is extremely friendly and kind. They definitely have good customer service. One of the staff (Olivier, i think he’s the male staff if I’m not wrong) saw my name during check in and informed me that their breakfast buffet is HALAL and personally i feel touched that he pointed it out and informed me. I did end up taking breakfast throughout my stay and it tasted good. The other female staff (Gloriane and there’s a few more which I didn’t get to catch their names) were also very nice to me and helped me when I asked them questions regarding Belgium’s transportation system. On top of that, the hotel gave my father a free room upgrade which I’m very appreciative of as well.

My room however didn’t have the best wifi reception which had me using my own data but that’s about it.

The room and the bed was perfect for a couple. It didn't feel like you where going to fall in between the two beds. It really did feel like one big nice bed. The room is nice and the bathroom is big enough for two. It's nice that the toilet is separated from the bathroom. The location is really perfect, next to the train-station and really close to other facilities. After our stay we could leave our luggage in the hotel until we took the train back home.

Toilet room was a bit small. The breakfast could have been a little better. The toasting machine didn't really work and the bread taste was a bit average, but breakfast overall is still okay.

I chose the Leonardo because of its proximity to the station. I had to catch a 6 a.m. train and this hotel was ideal. Even I managed to be on the platform within 60 seconds. Although it is vitually impossible to be more in the center of town, there was no, or very little, noise in my room. Traffic or otherwise. Breakfast was relatively standard. Scrambled eggs, cheeses, assorted meats, choice of rolls, pastries or whatever type of birdfood people eat these day and the usual drinks. I liked the room, large, quiet, the resonably late breakfast hours, a modest food option for lunch or dinner or even room service. A daily service opt out was an added bonus. (No need to tidy up before the maids arrive ...) Around the hotel there are a million different places to eat, shopping is great and it is within walking distance of the opera house, the Queen Elisabeth hall, museums and galleries.

What I didn't like were the stains on the deskchair seat and on the small ottoman next to the desk. Although small and relatively insignificant, large enough to be noticed.

It is just across the Central Station, if you travel by train - it is great. We were coming by car. We have called the hotel prior to arrival, and they have explained where to find the entrance to their underground parking. It is basically on the side street of the hotel. It is busy area, but coming there with car was no problem at all. The hotel room was ready at 15:00, but we were arriving earlier (at 12:00). We were able to park the car in their parking without any problem. The parking lots are very small, so it was a bit challenging. If you have a bigger car, maybe consider to park in the more big underground parking place. We have paid for parking 19 euro per day, and did it by the reception. After paying you get a coin to insert to be able to leave the parking. Everything went very smooth. The parking was our biggest concern, considering the busy location near the Central Station. The room was very clean. Everything worked very well. The stuff is extremely polite and always willing to help.

Breakfast could be a little more interesting. There were just 2 sorts of cheese and no bacon. The matrass is sagging and too hard.

A lot of variety of food at breakfast and the staff always replaced anything that became empty. The staff were always friendly, helpful and attentive. The beds were really comfortable and the curtains kept the light out, so you do not get woken up by the light. The room was very quiet, you would n´t believe you are in middle of the city. The hotel is also in a great location.

The hotel can not really help this, but the breakfast room was a bit small, and the majority of the tables were very close to the buffet therefore there were always people wandering around and so it was n´t that peaceful.

Location - Across the road from the Central Train Station. Close to everything. Quiet - Despite being in a busy location, noise was not an issue. We were in room #543 on the 5th level. There was a lift to all floors which was wonderful. We had booked for 3 people, but the 3rd bed was not made up. Notified reception and fixed in 5 minutes. Special thanks to Timor on the front desk. We had telephoned a couple of days before check-in to see if possible to leave our luggage there for 3 days after check-out. It worked smoothly and we were able to place it in a secured room in a secured locker in the basement.

Besides the making up of the 3rd bed as detailed above we became aware of the following issues which must have been the fault of the room service person(s): No towels at all, The liquid soap containers above the bathroom sink and in the shower were empty, and No tissues in the dispenser in the bathroom. NB: We followed up 5 times with the reception desk guy and on the final time and being extremely embarrassed, he brought to our room 10 minutes later, as he had promised he would, the missing towel. At that point everything had been fixed. We would stay there again.

Very smart hotel location - at the same time it's close to the center and to the transportation routes. Clean and neat, quite spacious numbers with everything we've needed. Locker room for your bags, if you've arrived too early and the room is not ready. Modern design. Nespresso machine, free water bottle and, of course, free wi-fi.

I'd prefer an electric kettle to nespresso machine, as for 3 persons it took some time to make tea. Also we went for a walk before our check-out time, but after turnung back for our luggage - the room cards had stopped working, so we've needed to activate one of them again at the reception.One of the soap tubes in the bathroom was empty.

Check-in staff were exceptional. Good breakfast buffet. Very nicely furnished room. Hotel lobby a bit creepy, imo, but the rooms and halls upstairs were nicely done, bright, cheerful, well lit. Room service was tastefully served, prompt delivery.

Thanks to the incredible front desk staff, the fact that the shower soap dispenser was empty and the a/c remote wouldn’t work, he turned on the a/c from the lobby connection, and immediately replaced and installed a new shower soap dispenser. My room reeked of cigarette smoke, but having the a/c on dispelled that. The best lit hotel rooms of anywhere I’ve stayed in Europe and the States. Stocking the coffee machine with only 2 coffee capsules and making guests PAY for any future capsules is laughable. Since I room coffee machines don’t always work, I travel with a small jar of instant espresso.

Superb value hotel right beside the train station. Bed and pillow were very firm, which I like, and made for a great night's sleep. The room was on the small side but I had booked a single room so this was not a surprise. The staff were courteous and helpful. The neighbourhood around the hotel had lots of bars and restaurants, and was close to a metro stop that can take you downtown. Overall I was very pleased with the Leonardo hotel and would recommend it to others

The area around the hotel was very lively and quite noisy at night. There was very little storage space in the room, just one narrow wardrobe. But for a solo traveller the room was quite suitable.

Right next to the Antwerp, Central Train Station. Closer to most dining. Overall very convenient.

The rate I give which is about the facilities is not good because of the rest room. I think most of the guest who stayed in this property are saying the same thing the rest room is separated from the shower which is nice unfortunately the rest room don't have a sink to wash your hands. The rest room is very small and you have to keep bruising yourself if you are not careful because the door is so closed by the toilet bowl. The room is so tight as in very small, we have to wash our hands to the shower sink which is in another room. Poorly design whoever done and design this hotel it's so annoying. They should have a door connector from within but unfortunately not at all, we have to go out and turn around the shower room and wash from that sink.