It was very clean, all areas of the hotel were immaculate. Lovely, smiley staff every day, brilliant location to the esmeralda, 2 lovely beaches and the square and shops. Great big one bedroom apartment with all the kitchen equipment we needed, full size kettle and toaster, hob and fridge we needed with two young children also had a working tv with english channels, big open but very safe balcony (we were on ground floor away from the poolside) so the room was always very cool. Had a walk down to the sister hotel a few times where you can use the facilities there to mix up the days as well as visiting both beaches, Would definitely stay here again when we return, thank you!

Everything was perfect for us

Room was spacious and clean, if a little dated. Housekeeping attended regularly, towels regularly replenished. Nice pool, plenty of sun beds! . Very friendly staff, we liked that the hotel was small, it generally felt a lot more relaxed. We did attend the kids disco and evening entertainment at the sister hotel Esmeralda Park, and we thoroughly enjoyed it. We stayed bed and breakfast, breakfast also served at the sister hotel a 10minute walk away. Breakfast was nothing to rave about and after a few days we realised it wasn’t worth the walk!

This hotel is SO noisy! Really let down what would otherwise have been a brilliant stay! The bar across the road has karaoke blasting until midnight, from early in the morning there is noise from wagons making deliveries and we could hear every movement from the people in the room above us! Not the hotels fault but would not stay again for this reason.

Excellent location, only a short walk to three of the five main beaches in Cala D’Or and all the restaurants, bars and shops in the main part of town. Very clean and spacious apartment with a balcony, plenty of hot water and air-con. Comfy beds (two singles pushed together). Excellent outdoor facilities (outside bar, lovely big pool, pool table and lots of sun loungers (we never had a problem getting a sun lounger no matter what time of day!)) Friendly staff and ample secure free parking for our rental car.

The Karaoke bar across the street was loud at night (till midnight / 1am) but we had earplugs which helped - possibly an apartment at the rear of the complex (i.e. not one with a pool view) would be slightly quieter. Also, just an fyi - the kitchen facilities are somewhat limited - they have a stovetop with a couple pots and a frying pan for cooking but no oven or microwave. Toaster and kettle / basic coffee machine were provided. However, there was no oil / salt/pepper/spices/ can opener etc so you will have to buy those essentials if you plan to eat in. Also an fyi - the air-con system was slow to cool down the apartment (unlike newer systems) but we found it worked okay and we weren’t uncomfortable (travelled mid-September).

The location was great, which ever way you headed from the hotel you found beaches, bars or shops all within 15mm walk. The staff were friendly and the cleaners did an amazing job. Pool was clean (albeit rather chilly). People in the reviews had complained about the karaoke, granted it was loud, but it didn’t go on until 3am like in some reviews, it stopped bang on 12 every night and didn’t keep our little one or us awake if we did want to go to bed early. But mostly when we got back from our evening out, we’d sit and enjoy the professional show and have a giggle at them karaoke… if you can’t beat em, join em!

The bed wasn’t great, but I guess we are just used to a softer mattress!!

It’s in a good location and the staff are friendly and helpful

The bar across the road has very loud music/karaoke until midnight every night

Location of property very convenient. Friendly staff. Very clean.

Noise from the karaoke bar across the road

Apartment we had was nice for two people, AC working well and everything at walking distance. The yoga in de morning on the beach is a very nice addition. The city itself is overloaded with tourists so it is nice to have some own space. The people working at the facility are very nice and explain everything really well!

Please make sure you bring your own kitchen and bathroom supplies since nothing is provided. Due to that reason, cups and plates are not clean so make sure to bring your own soap. The room we had was above the karaoke bar so diner in the terras is with live music. Pool closes at 1800 and that's early

The flat had everything we needed for a week's stay. Towels were changed often. There was a different entertainment program every day. The hotel is 5 min walk from Cala Esmeralda and you can use all the facilities from the Inturotel group

Our bedroom had a very overwhelming stench of mould. No matter how much we tried to air the room, it wouldn't go away. The apartment, while having everything necessary, was quite outdated and would really benefit from refurbishment. The hotel is just across the street from a karaoke bar, so there is very loud music every night until midnight.

Room was very spacious, overlooking pool, comfy beds, all kitchen amenities, best shower ever. Room cleaned 5 days of our week stay. Staff were so helpful and friendly, perfect location, close to bars, shops and restaurants, would highly recommend. Loved our stay and will definitely be back.

Spotless rooms, spacious plenty of room for a family of 4. Really handy having a kitchen with toaster & kettle. Friendly staff, 5 min walk to the center and 5 min walk to esmeralda park/Azul. Could easily get a sunbed at 11am during half term. Would Definitely return.

Could do with some music around pool area.