Great location. Being at the edge of the Old Town, we could go to all the recommended bars/ restaurants within 7 minutes. And once you step out of the hotel, you are greeted with the view of the ocean just like the picture. The room was small, which we expected being in the old part of Europe, but the bathroom was a nice size and the whole area was newly and nicely renovated. The bed was the king size. The only thing was that the room was on the ground level, and we could not see out the window. I don't think this was included in the description of the room. The staff was very nice and friendly.

I liked the location! The hotel does the job. It's clean and the staff is incredibly helpful. It wasn't as charming as our other stays in Europe so for that reason this probably felt like a step down. I think we thought we were going to get a nice view of the ocean, but the room was a garden room so we didn't get a view at all.

We were sad that breakfast wasn't heated so we decided to go out for breakfast. My parents wake up very early so this was a slight inconvenience since the restaurants don't open up until normal hours, which is late for them but no real issue there.

The location is perfect , the property spotlessly clean and friendly . Helpful staff like we have never experienced . There was never any lack of help for busses , trains , attractions and ideas to visit . We loved our stay of 7 nights and will return when we can . I highly recommend this property for your stay in San Sebastián to enjoy the beaches and Old town , as they are located right at doorstep .

Reviews have complained of NO hot breakfast , but the breakfast available is perfectly good . Plenty of options available

Great location between an excellent beach and the old town

Only occupied ground and first floor so no sea view

The location of the hotel was perfect- right at the old town , on the edge of the water and a quick walk to both beaches. On arrival, the receptionist gave us very thorough information relating to the hotel and the area in general. Our room was on the ground floor and right at street level but it only had opaque colour glass panels and not a window so we had no view whatsoever. The beds were comfortable and had crisp white bed linen. The bathroom was very large and the walk-in shower would suit someone in a wheelchair,

Our original booking confirmation stated that we would have an "inner courtyard view" so we were not prepared to find it had no window at all. The room smelled very stale when we arrived and it could not be rectified without fresh air. We also made use of the nearby hotel private parking facility which was convenient..

We stayed here last year and picked this hotel again as we loved the experience first time around. The second time was just as good as we remembered. The staff are very friendly and able to accommodate for non-native speakers - a particular shoutout to Francisco who made us feel very welcome and organised taxis for us in the evenings. The rooms are very spacious, clean and comfortable. The location is excellent as it’s right by the sea front and only a few minutes walk to the old town.

The location was amazing. The staff was amazing. The room was very nice and clean. The view was awesome. We left our windows open at night to hear the ocean. The breakfast was good.

I wish we could have been on a higher floor, but they only had 2 floors available for the hotel. The bath/shower had a shower curtain and they tend to stick to you while you are showering. It would have been nicer if they had the half glass instead of the shower curtain.

Excellent location - by the sea and right on the edge of the old town main shopping area. Very helpful multi lingual staff on reception. Underground car parking on the same main street was a short walk away from the property (€21 per day) and was all properly explained.

Toilet paper was so papery and thin! But just arrived in Segovia hotel and the same low quality! Maybe the Spanish way? Or am I fussy? 😉

Very helpful staff and clean hotel rooms

Staff are exceptional; everyone took care to ensure we were well off. Nice variety of choices, including excellent breads, for breakfast. It is maybe five minutes to San Telmo museum which visited twice. From there, one can start the hike up Monté Urgell. All parts of the old section (Parté Vieja) is quickly reached from this location. It was also a short walk to the car rental located in the convention centre. Beaches galore.