Staff were very nice & helpfull. Receptionist on Sun night was lovely and girl this am was nice too. Met a young guy who works there and he was very friendly. We had a chat about what work they were doing at the hotel. The evening restaurant staff were very busy so had to ask 3 times for a side order but they were also very nice as was the girl serving breakfast she was flying it on her own. Shower room was lovely & modern . Free parking at back .

Stairs from Car park to reception. LIFT NEEDED. My bedroom could do with a touch up ( to have it as nice as The shower room

Location is very good, in the heart of the town, Free car park around back of hotel. Breakfast was very good as was the evening meal in the bar area.

The walk from the reception to room, there is a lift but we where put in a room so far from the reception, for one night it was a bind getting the bags to the room then walking back to go out etc.

The staff were all fantastic, which is not something you can say for every hotel. Be it reception, restaurant, leisure centre, night porter, all really friendly and obliging - especially in the leisure centre. The restaurant was impressive - a nice selection of meals, even vegetarian meals, and very attentive staff.

Signs for parking - both from driving out on the road and within the hotel trying to find the way out to the car park. Also, there was no-one on reception after 10pm the evening I was there. I tried ringing from my room phone but it was diverting to a mobile answering service and I hate dealing with answer machines (but this is only a minor point!) .

Excellent breakfast and very efficient staff member who works there. She brought my son more pancakes when she seen he was acting difficult. Room very comfortable with lovely furnishings. Location is ideal in centre of the town.

All was positive, would stay again this May only they are booked up. A few times I have stayed now, I always seem to get rooms facing walls or laneways, would love to get a front facing room some day.

A lovely hotel in a great location. Fantastic staff at reception very welcoming on arrival and departure. Fabulous breakfast with a wide selection of hot and cold items 😍. And service staff for breakfast were fantastic .Bedroom very spacious and comfortable

Staff fantastic at check in. Made sure we could order food, even though late check in. Live music in the evening in main pub bar was fantastic. Great pool. Food really good. Nice simple breakfast, buffet and menu options.

Room was fantastic. Food was delicious, especially breakfast. The staff were super friendly and efficient.,

The pool is a bit tired and in need of a spruce up in places. Also it was hard to get space to swim, except early morning, as it was always almost completely taken over by children’s swimming lessons.

The location was perfect for us. The rooms/beds were comfortable. There was plenty of hot water. The food was wonderful. And every staff member encountered was professional, warm and welcoming. Top notch hotel!

Nothing

Really enjoyed our stay at this hotel, everything was excellent for this price bracket. Rooms were large and clean, and quiet at night. All the staff were friendly and accommodating. A good choice of breakfast and evening meal in the bar. Free parking in the street outside from 6pm or use of the hotel car park to the rear accessed via a side street.

There was nothing we didn't like.

The staff were brilliant, couldn't do anything else for us. The food was delicious. Beds are very comfortable. Couldn't fault anything. Lovely break.

Bookings didn't send the hotel any email about our booking . They were brilliant and honored the email I had been sent.