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8.3

614 reviews

Tru by Hilton Albany Crossgates Mall

Tru by Hilton Albany Crossgates Mall

1651 Western Avenue, Albany, 12203, New York, United States

Reservations:

+1 (888) 385-6828

Choose dates to view prices

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Tru by Hilton Albany Crossgates Mall

Tru by Hilton Albany Crossgates Mall is a 3-star hotel in Albany, New York, located at 1651 Western Avenue, about 5.4mi from the city center. The property offers breakfast and rates start from $118. It has 614 reviews.

Featured amenities include free on-site parking, free Wi-Fi, an indoor swimming pool, a free fitness center, a business center, meeting/banquet facilities, a bar, and a 24-hour front desk. Non-smoking rooms, wheelchair accessibility, an elevator, air conditioning, and free toiletries are also available. Pet-friendly options are offered with extra charges.

Practical touches include a 24-hour front desk, on-site parking (free), and convenient access to the hotel’s bar and pool. The accommodations are non-smoking and wheelchair accessible, with air conditioning and free toiletries to keep stays comfortable.

Travelers will find a lighthearted, practical base in Albany’s Crossgates Mall area. Located at 1651 Western Avenue and about 5.4mi from the city center, the spot serves breakfast to kick off the day and keeps things convenient for exploring nearby shopping and dining.

On-site perks cover the essentials and then some: free on-site parking, free Wi‑Fi, an indoor heated pool, a free fitness center, a business center, meeting/banquet facilities, a bar, and a 24-hour front desk. Non-smoking rooms, an elevator, air conditioning, and complimentary toiletries help keep stays comfortable, while pets are welcome with applicable charges for guests traveling with four-legged friends.

Room options range from studios to larger suites, with thoughtful layouts like sofa beds and multiple-bed configurations. Some suites even offer kitchen facilities, giving guests the option to stay in and cook a meal or two. Bed setups include king and queen configurations, making it easy to tailor the space for couples, families, or small groups.

Need Multiple Rooms?

Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.

Closest airports

Albany County Airport

4.9mi

Most popular amenities

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Free toiletries

Rooms

Queen Room with Two Queen Beds - Hearing Access in Tru by Hilton Albany Crossgates Mall

Show 5 photos

Room, 2 Queen Beds, Mobility Accessible

2 Queen Size Beds

335 sqft

Microwave

Refrigerator

Air conditioning

Free toiletries

x4

+

x3

More details

This quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.

King Room in Tru by Hilton Albany Crossgates Mall

Show 4 photos

King Room

1 King Size Bed

335 sqft

Microwave

Refrigerator

Air conditioning

Free toiletries

+

More details

This double room has air conditioning, heating and a TV with cable channels. The unit has 1 bed.

Queen Room with Two Queen Beds in Tru by Hilton Albany Crossgates Mall

Show 5 photos

Room, 2 Queen Beds

2 Queen Size Beds

335 sqft

Microwave

Refrigerator

Air conditioning

Free toiletries

x4

+

x3

More details

This quadruple room has air conditioning, and tea/coffee maker.

King Room - Hearing Access in Tru by Hilton Albany Crossgates Mall

Show 4 photos

King Room, Mobility Accessible

1 King Size Bed

335 sqft

Microwave

Refrigerator

Air conditioning

Free toiletries

x4

+

x3

More details

This double room features a flat-screen TV

Queen Room with Roll In Shower - Mobility Accessible/Non-Smoking in Tru by Hilton Albany Crossgates Mall

Show 3 photos

Queen Room, Mobility Accessible, Roll-In Shower

2 Queen Size Beds

335 sqft

Private Bathroom

Microwave

Flat-screen TV

Air conditioning

x4

+

x3

More details

King Room - Hearing Accessible in Tru by Hilton Albany Crossgates Mall

Show 3 photos

King Room, Hearing Accessible

1 King Size Bed

335 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

+

More details

Suite, 1 Bedroom, Sofa Bed, Kitchenette, Mobility Accessible

1 King Size Bed

1 Sofa Bed

Kitchen

Wifi

More details

Suite, 1 Bedroom, King Bed, Sofa Bed, Kitchenette

1 King Size Bed

1 Sofa Bed

Kitchen

More details

Junior Suite, 2 Queen Beds, Sofa Bed, Kitchenette

2 Queen Size Beds

1 Sofa Bed

Kitchen

More details

Junior Suite, King Bed, Sofa Bed, Kitchenette

1 King Size Bed

1 Sofa Bed

Kitchen

More details

Suite, 2 Queen Beds, Sofa Bed, Kitchenette, Mobility Accessible

2 Queen Size Beds

1 Sofa Bed

Kitchen

Wifi

More details

Junior Suite, Sofa Bed, Kitchenette, Mobility Accessible

1 King Size Bed

1 Sofa Bed

Kitchen

More details

Guest reviews

8.3

614 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Points of Interest Around Tru by Hilton Albany Crossgates Mall

Airports

Albany County Airport

4.9mi

Pools

Location

  • Indoor

Features

  • Heated

Amenities of Tru by Hilton Albany Crossgates Mall

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Free toiletries

Stay rules - Tru by Hilton Albany Crossgates Mall

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Tru by Hilton Albany Crossgates Mall

Does Tru by Hilton Albany Crossgates Mall have accommodations for guests with pets?

Yes, you can stay with your pet at Tru by Hilton Albany Crossgates Mall, though charges may apply.

What's the check-in and check-out schedule at Tru by Hilton Albany Crossgates Mall?

If you're staying at Tru by Hilton Albany Crossgates Mall, the entry is set at 03:00 PM and exit is by 12:00 PM.

Is there parking available at Tru by Hilton Albany Crossgates Mall?

Yes, there is convenient and free on-site parking available at Tru by Hilton Albany Crossgates Mall. The parking is public and no reservation is required.

What are the rates at Tru by Hilton Albany Crossgates Mall?

Rates at Tru by Hilton Albany Crossgates Mall commence from $118. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

Which room categories can I book at Tru by Hilton Albany Crossgates Mall?

The Tru by Hilton Albany Crossgates Mall offers a variety of room types. These include Queen Rooms with Roll In Shower - Mobility Accessible/Non-Smoking, King Rooms - Hearing Accessible, Queen Rooms with Two Queen Beds, and Queen Rooms with Two Queen Beds - Hearing Accessible. All rooms have a size of 334 sqft and do not allow smoking. The occupancy ranges from 2 adults and 1 child to 4 adults and 3 children, with bed options of either 1 King size bed or 2 Queen size beds.

What activities does Tru by Hilton Albany Crossgates Mall offer?

Guests at the Tru by Hilton Albany Crossgates Mall can spend their time enjoying the leisure amenities provided by the hotel. One of the main highlights is the indoor swimming pool, which is perfect for a relaxing swim or a refreshing dip. The pool is also heated, ensuring a comfortable swimming experience for guests throughout the year.

In addition to the pool, guests can also take advantage of the other leisure facilities offered by the hotel. The fitness center is available for those who want to maintain their workout routine, while the pool table provides a fun and competitive activity for guests. For those looking for a more relaxed form of entertainment, the hotel also offers board games and puzzles.

Whether guests want to unwind with a swim, stay active with a workout, or engage in some friendly competition, the Tru by Hilton Albany Crossgates Mall provides various options to make their stay enjoyable.

Can guests use a pool at Tru by Hilton Albany Crossgates Mall?

The hotel has an indoor pool that is heated.

Which payment methods are supported by Tru by Hilton Albany Crossgates Mall?

Tru by Hilton Albany Crossgates Mall supports payment methods such as Discover, American Express, Mastercard, Visa, and Diners Club. However, please note that cash payments are not accepted at this hotel.