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+1 (888) 385-6828614 reviews
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$1181651 Western Avenue, Albany, 12203, New York, United States
Reservations:
+1 (888) 385-6828614 reviews
1/38

Free parking
Indoor swimming pool
Business center
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Tru by Hilton Albany Crossgates Mall is a 3-star hotel in Albany, New York, located at 1651 Western Avenue, about 5.4mi from the city center. The property offers breakfast and rates start from $118. It has 614 reviews.
Featured amenities include free on-site parking, free Wi-Fi, an indoor swimming pool, a free fitness center, a business center, meeting/banquet facilities, a bar, and a 24-hour front desk. Non-smoking rooms, wheelchair accessibility, an elevator, air conditioning, and free toiletries are also available. Pet-friendly options are offered with extra charges.
Practical touches include a 24-hour front desk, on-site parking (free), and convenient access to the hotel’s bar and pool. The accommodations are non-smoking and wheelchair accessible, with air conditioning and free toiletries to keep stays comfortable.
Travelers will find a lighthearted, practical base in Albany’s Crossgates Mall area. Located at 1651 Western Avenue and about 5.4mi from the city center, the spot serves breakfast to kick off the day and keeps things convenient for exploring nearby shopping and dining.
On-site perks cover the essentials and then some: free on-site parking, free Wi‑Fi, an indoor heated pool, a free fitness center, a business center, meeting/banquet facilities, a bar, and a 24-hour front desk. Non-smoking rooms, an elevator, air conditioning, and complimentary toiletries help keep stays comfortable, while pets are welcome with applicable charges for guests traveling with four-legged friends.
Room options range from studios to larger suites, with thoughtful layouts like sofa beds and multiple-bed configurations. Some suites even offer kitchen facilities, giving guests the option to stay in and cook a meal or two. Bed setups include king and queen configurations, making it easy to tailor the space for couples, families, or small groups.
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
Albany County Airport
4.9miFree parking
Indoor swimming pool
Business center
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Free toiletries

Show 5 photos
Room, 2 Queen Beds, Mobility Accessible
2 Queen Size Beds
335 sqft
Microwave
Refrigerator
Air conditioning
Free toiletries
x4
+
x3
More details
This quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.

Show 4 photos
King Room
1 King Size Bed
335 sqft
Microwave
Refrigerator
Air conditioning
Free toiletries
+
More details
This double room has air conditioning, heating and a TV with cable channels. The unit has 1 bed.

Show 5 photos
Room, 2 Queen Beds
2 Queen Size Beds
335 sqft
Microwave
Refrigerator
Air conditioning
Free toiletries
x4
+
x3
More details
This quadruple room has air conditioning, and tea/coffee maker.

Show 4 photos
King Room, Mobility Accessible
1 King Size Bed
335 sqft
Microwave
Refrigerator
Air conditioning
Free toiletries
x4
+
x3
More details
This double room features a flat-screen TV

Show 3 photos
Queen Room, Mobility Accessible, Roll-In Shower
2 Queen Size Beds
335 sqft
Private Bathroom
Microwave
Flat-screen TV
Air conditioning
x4
+
x3
More details

Show 3 photos
King Room, Hearing Accessible
1 King Size Bed
335 sqft
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
+
More details
Suite, 1 Bedroom, Sofa Bed, Kitchenette, Mobility Accessible
1 King Size Bed
1 Sofa Bed
Kitchen
Wifi
More details
Suite, 1 Bedroom, King Bed, Sofa Bed, Kitchenette
1 King Size Bed
1 Sofa Bed
Kitchen
More details
Junior Suite, 2 Queen Beds, Sofa Bed, Kitchenette
2 Queen Size Beds
1 Sofa Bed
Kitchen
More details
Junior Suite, King Bed, Sofa Bed, Kitchenette
1 King Size Bed
1 Sofa Bed
Kitchen
More details
Suite, 2 Queen Beds, Sofa Bed, Kitchenette, Mobility Accessible
2 Queen Size Beds
1 Sofa Bed
Kitchen
Wifi
More details
Junior Suite, Sofa Bed, Kitchenette, Mobility Accessible
1 King Size Bed
1 Sofa Bed
Kitchen
More details
8.3
614 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Airports
Albany County Airport
4.9miAirports
Albany County Airport
4.9miAttractions
Capital – Saratoga
5.4miHudson Valley
5.5miZoom Flume Water Park
26miLocation
Features
Free parking
Indoor swimming pool
Business center
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Free toiletries
Accessibility
Bathroom emergency cord
Toilet with grab rails
Visual aids (Braille)
Visual aids (tactile signs)
Wheelchair accessible
Activities
Pool table
Bathroom
Free toiletries
Hairdryer
Shower
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Snack bar
Vending machine (drinks)
Vending machine (snacks)
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Hypoallergenic room available
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Microwave
Refrigerator
Living Area
Desk
Media & Technology
Cable channels
Radio
Telephone
TV
Parking
Free parking
Parking On Site
Physical distancing
Contactless check-in/out
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Fitness
Fitness center
Indoor swimming pool
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not possible).
Reservations
Call us for our best daily rates
+1 (888) 385-6828Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Discover,
Visa,
American Express,
Diners Club,
Mastercard
This property does not accept cash.
Does Tru by Hilton Albany Crossgates Mall have accommodations for guests with pets?
Yes, you can stay with your pet at Tru by Hilton Albany Crossgates Mall, though charges may apply.
What's the check-in and check-out schedule at Tru by Hilton Albany Crossgates Mall?
If you're staying at Tru by Hilton Albany Crossgates Mall, the entry is set at 03:00 PM and exit is by 12:00 PM.
Is there parking available at Tru by Hilton Albany Crossgates Mall?
Yes, there is convenient and free on-site parking available at Tru by Hilton Albany Crossgates Mall. The parking is public and no reservation is required.
What are the rates at Tru by Hilton Albany Crossgates Mall?
Rates at Tru by Hilton Albany Crossgates Mall commence from $118. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Tru by Hilton Albany Crossgates Mall?
The Tru by Hilton Albany Crossgates Mall offers a variety of room types. These include Queen Rooms with Roll In Shower - Mobility Accessible/Non-Smoking, King Rooms - Hearing Accessible, Queen Rooms with Two Queen Beds, and Queen Rooms with Two Queen Beds - Hearing Accessible. All rooms have a size of 334 sqft and do not allow smoking. The occupancy ranges from 2 adults and 1 child to 4 adults and 3 children, with bed options of either 1 King size bed or 2 Queen size beds.
What activities does Tru by Hilton Albany Crossgates Mall offer?
Guests at the Tru by Hilton Albany Crossgates Mall can spend their time enjoying the leisure amenities provided by the hotel. One of the main highlights is the indoor swimming pool, which is perfect for a relaxing swim or a refreshing dip. The pool is also heated, ensuring a comfortable swimming experience for guests throughout the year.
In addition to the pool, guests can also take advantage of the other leisure facilities offered by the hotel. The fitness center is available for those who want to maintain their workout routine, while the pool table provides a fun and competitive activity for guests. For those looking for a more relaxed form of entertainment, the hotel also offers board games and puzzles.
Whether guests want to unwind with a swim, stay active with a workout, or engage in some friendly competition, the Tru by Hilton Albany Crossgates Mall provides various options to make their stay enjoyable.
Can guests use a pool at Tru by Hilton Albany Crossgates Mall?
The hotel has an indoor pool that is heated.
Which payment methods are supported by Tru by Hilton Albany Crossgates Mall?
Tru by Hilton Albany Crossgates Mall supports payment methods such as Discover, American Express, Mastercard, Visa, and Diners Club. However, please note that cash payments are not accepted at this hotel.

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