The room was an excellent and fun choice for us, traveling with a young child. #1 is The big slide in the room which provided a lot of entertainment for our 3 year old. He loved it and is still talking about that slide, saying it was one of his favorite parts of our trip. In addition, The room was spacious, had a comfortable bed, overall great amenities (large tub, Dyson hair dryer), and located conveniently in the city center near breakfast shops, convenience stores, and only a 15 min walk to the wharf. Finally, we found the service there to be incredibly warm and inviting. Despite a small miscommunication regarding our booking, they took care of it and handled things well once cleared up. No matter the time of day, their front office welcomed us with a loud and friendly “good morning” or “good evening!” every time we came back to the hotel. We appreciate that they weren’t afraid to interact in English and had a positive attitude at all times.

Again, there was a miscommunication regarding our booking, which may have been a mistake in their booking system , but they handled the situation with professionalism. The toilet’s position in the bathroom was a little small for someone taller or with long legs, but that’s not such a big deal.

This hotel provides pick up service from the airport. We were at Penghu specifically for the International fireworks rehearsal. As our flight was a little delayed, the driver kindly offered to drop us near the venue (which is pretty close to the hotel- 10 mins walk) and drop our luggage off at the hotel for us. By the time we checked in at 9.45pm and enquired abt food, the frontline staff Dana was so sweet to help us order duck noodles from a nearby restaurant. The room is super spacious they even provide a Dyson hair dryer. There is a bath and a separate shower area. Rooms are super clean and front line staff Judy and Dana went out of their way to check that we were comfortable. T

Nil

The staff were very helpful and friendly. The hotel arranged for a driver to pick us up from the airport. We wanted to rent an electric scooter to explore Peng Hu, and the hotel staff kindly linked us up with a vendor. The room is also well equipped with amenities. The bed was very very comfortable too. There is a gym, eating area at lobby, with microwave and coffee machine. Our stay was a very pleasant one, we will come back again. Thank you!

None!

The hotel was convenient and the room had sufficient beds for a family of 5. The hotel did not provide breakfast, but had a separate area where one could have breakfast after ordering in. The staff was very helpful, however this was not always easy when not being able to speak chinese. Greatvand spacious bathroom.

English language skills of the staff, however it was still better than our chinese. There was demolition going at s neighboring building, which was clearly audible in the room.

The staff was exceptionally helpful, far above most hotels I've stayed in before. They were very helpful in handling a lot of the logistics of this trip, including by providing us with a shuttle to the port, help us find a car rental, recommend restaurants and help us buy souvenirs.

Room is spacious, even bathroom is. The island's main and busy market area is in a walking distance, but the block where hotel is located is quiet and calm.

Bathroom is VERY slippery. Shower room is even more!

accommodating and friendly staff in the information.

just one chair available in the room for family but they are nice enough to give us one chair upon request.

Cost per ratio was great. Relatively clean.

Common areas could use a refresh.

Excellent Location and rooms

Nothing

The hotel was located near shops and restaurants. We loved the spacious bathroom. The bed was comfortable and it was great to have tea and coffee facilities and something to snack in the room. The staff was very friendly and helpfull and it was great to be picked up from and brought back to the airport.

We prefer a room with a view but since this isn't very common in Taiwan having some daylight was ok.