I arrived as a solo traveller making his own way there, which I gather is not very common. Most guests seem to be on tours or packages. The staff seemed to recognise this and made a real effort to make me feel welcome and cared for, which was lovely. The facilities were great, the place was clean, and the food in particular was excellent. Lots of variety in the buffet and great options for a vegetarian like myself.

The staff was very friendly and welcoming, the food was good with a lot of choice every day. The camp was very quiet at night and we managed to have a good rest.

I think the lack of wifi signal inside tents can be easily solved with some modern and affordable solutions, though overall it wasn't a big deal.

A really lovely place where all the buildings are tents. So you get an authentic safari-feeling. The staff who are a great many are extremely attentive and discret. The bar with its nice tenders ( especially Tobiko ) is a wonderful place for a sundowner. Also the pool area is quite beatiful. But best of all: the incredible view of Kilimandjaro! You can ´t get enaugh!

The wifi is very weak or rather not existent. As we had to make our online check-in for our flight back home we had to sit in the lobby where the wifi still worked if slowly but to some degree if you era not in a hurry. And the „street“ leading to the camp is a challenge even for 4x4 cars.

A spacious room, the food were tasty, the staff were incredible and they had a lovely lady in the resturant called Raso were nice, funny, fantastic smile and her hospitality is great. Also they had Duncan he is really nice person and overall we enjoyed talking to the staff

Staff were excellent ( Bernard, Duncan, Griffin, Chef, Hotel mgr) Food was great, Chef was very accommodating and doled out Kenyan dishes on request. Also has good veg options. Sleep quality was good, mattress are pretty comfy for people with back problems & better than many 5 stars in Kenya. We stayed 2 nights and could do safari for a day , Bernard helped us by optimizing park entrance fees else we would have overpaid! Air Mombasa damaged our bag lock it was not opening and we had a hard time but the hotel staff were very helpful in opening. The hotel has great views of Mt Kilimanjaro and is close to the park gates, good access to get in to park and also to go out on highways.

Nothing

Amazing hotel, food was great, lots of options. Rooms were nice and we could see the Kilimanjaro from the rooms. Great place to stay, highly recommend

Recommendation to also have oat or soy milk for cappuccino. They only had cow milk which was a bit a pity. And the could offer free water at lunch at dinner.

Kibo Camp was exactly what my husband and I were looking for. It was a beautiful tented camp with great service. All the staff were delightful and we particularly enjoyed the pizza and massage. We will most definitely be back!

We couldn't reach the reception as there was no phones in the room. It wasn't really a big deal but it would've been nice given how far our room was from the reception. I'd still go back though.

Excellent food, very spacious family accommodation and wonderful staff who made our stay easy, comfortable and enjoyable (no mean feat when travelling with small children)

Lunch and dinner buffet could have started a bit earlier (from 1200 for lunch and 6.30 for dinner) this would have helped families travelling with children.

The staff at the facility - Duncan, Ida and Lucy in particular - were exceptionally helpful for my wife, who had experienced a pulled muscle that limited her activity.

I had made a paid reservation with Booking.com, which the reception staff said had been cancelled at the time of our check-in. As a result, I had to pay on site for our stay. Booking.com helped clear up the double payment,

The experience as a whole was great. Great accomodations, our tent is new and had all the things we needed. The staff was very attentive. Location is great, right at the gate of Amboseli Ntl Park, so you don't have to waste time moving for game drives.