Our room was very cosy and comfortable, the shower (over bath) was great, and the bed was good too. The breakfast was fabulous - I enjoyed having table service and not having to queue at a buffet. I inquired about vegan breakfast on booking and was told they had made a note in my booking. When I went for breakfast, I mentioned this and the staff member immediately told me yes, they would love to make a vegan breakfast for me. And they did, and it was really good. Everyone we encountered during our stay was very friendly and helpful.

There was a very strong smell of cleaner or air freshener or something like Frebreze all through the hallway and along the stairs to the first floor. It was breathtaking. I think they must have just recently had the carpets deep-cleaned or something. I was just relieved that this didn't affect the rooms. Whatever substance was used, it was way too strong and lingered for too long - it shouldn't be used in this setting.

I unfortunately was staying in the longcourt because of a bereavement. I was due to stay 2 nights but I had an issue and could only stay the one and it was too late to cancel my second night. I rang reception to speak to them about maybe changing it but I was told because I went through booking.com they couldn't do anything on their side to which I understood. A few hours later I receive an email from a receptionist (sorry but can't remember the name of the legendary receptionist) saying she contacted booking.com on my behalf and was able to change it to one night. Something she took on herself. Il be forever grateful for this as it had been a tough few days with the upcoming funeral. Amazing staff the longcourt have and this added an even better view of the Hotel. Continued success to ye all.

This was my second stay, as usual everything was superb, the waiter spilled a full pint of juice over my table but I managed to dodge it 🤣. Pork belly was 5*, absolutely amazing, and chicken burger was very tasty. Pancakes for breakfast was great and staff were very friendly and plenty of staff around if I needed anything which was a huge bonus. I would most certainly stay here again next time.

Nothing comes to mind, corridors were a little noisy in the morning with cleaning staff but other than that everything was great.

Excellent breakfast. Staff are lovely.

Room was on the small side (last time we stayed we had a larger room) but bed was comfortable. Pillows are hard (I like them soft) but I realised the next morning that there were more to choose in the wardrobe so that’s my fault. And also, the staff are so lovely that they would have found me a soft one, had I asked. Had a very nice curry in the restaurant served with rice and Naan. But I cannot understand why the chef would not make a fresh naan as the one they served was tasteless and took away from the dish.

We arrived late in the evening and quite stressed from some unfortunate circumstances, and a three-hour drive. Tracey (reception) was instrumental in soothing our woes. She was sympathetic, and very efficient and friendly. Our night was comfortable and undisturbed. Breakfast was excellent. The young waitress was very efficient and communicative. We will be back in Newcastle West, and we will return to Longcourt House Hotel.

There was nothing not to like. We'll be back!

Location near the bus stop was great! It was also very walkable to the city center. Most of the staff - at the front desk and in the dining room were good; the main exception was the woman at the front desk when we checked in. The woman at the front desk in the morning/during the day was especially helpful with answering questions and providing information. The room was quiet.

The area where the hotel is situated is amazing. The views of the Shannon are so idyllic and peaceful. The room was lovely and spacious, clean and quiet. Room service was great and quick. The staff were all lovely, kind, and helpful, they catered to everything we needed. The food was also outstanding, would definitely go back and would definitely recommend it too.

Nothing, it was all lovely.

A nice hotel and I was really surprised from the quality of the beds. For some reason it was super comfortable. My whole family confirmed, that they were sleeping incredibly well and deep. The room was on a quiet side of the road, I cannot even recall to hear anything from outside world. Great parking!

Rather dimmish atmosphere in the bath (weak lightbulbs?), old TV without smart functionalities, breakfast is a'la carte, and the portions are rather small.

Nice Hotel, check in staff were excellent when I had a potential issue with the room but all sorted with no fuss. Room good and decent size and CCTV parking outside. Breakfast was decent quality,evening meal the same.

At both the Evening Meal and Breakfast there was confusion, wrong items arriving, several ordered items not arriving on time or not at all. (There were six of us at both meals) Disappointing after a long day travelling. This took the shine off the stay for us.

The breakfast was very good and was prepared exactly as we like it. However, the service could be improved. Upon arrival at the hotel we went to the restaurant and ordered a couple of drinks. The drinks arrived about 20 minutes later after we made inquiries about them. The same problem occurred the next day. It seemed as though the order is forgotten about until someone reminds them.