Friendly staff. Very good location - from Milanо Centrale FS only 8-10 minutes walk, to Duomo - 25-30 minutes walk. There are supermarkets and some nice restaurants nearby. The tram stop is 50 m, and the nearest metro station is 10-15 minutes' walk away. The decor in the room is very simple—nothing extra—and corresponds to the declared 1 star. Shared bathrooms are always clean and tidy. There is a refrigerator, microwave, kettle, and hairdryer at the reception.

Rooms with windows facing the street are too noisy. The tram passes right under the windows, and it is very noisy. There is very poor sound insulation. Everything that is said in the hallway can be heard in the room as if it were being said right in the room.

Nice hotel situated near Milan's central train station, near a tram line and close to metro station. Great and helpful staff. Clean bathroom. There was a sink in my room which I found very comfortable. The room was warm and did not get much noise from outside. After the check-out they allow to leave the luggage as there is always someone at the reception.

In order to get to the room I had to use narrow spiral stairs. It was not a problem for me but might be a problem for someone else.

The location was great! Just a short walk from city centre and the central train station. That made it very easy to go to Milan Bergamo airport. The staff was very friendly and took care of us.

The room looked like we slept in a kitchen, but in the end it was alright as we just went there to sleep. We also had our windows facing the street with tramtail. Trams made quite a lot of noise, but fortunately they don't work at night. Recommendation for the hotel - to buy some new pillows. All the soft part inside pillows had turned into balls. It wasn't the most comfortable to sleep on, but it was very clean at least.

Despite the negative reviews, which seem to come from Gen Z with high expectations, we found this hotel perfect for our needs as Millennials who are used to budget travel. Our stay in twin room no. 26 was great—ideal location, cleanliness, and our own bathroom. The 24-hour reception was a plus, and while the WiFi was a bit spotty, I managed with my network. Some guests complained about street noise, but as a deaf couple, it wasn’t an issue for us. We climbed up to the fourth floor instead of using the charming Italian lift, which was no problem since we travelled lightly. Overall, we’d definitely return and highly recommend this place!

Nothing!

Hotel Eva pleasantly surprised me with its unexpectedly comfortable room. Initially expecting basic accommodations, I was delighted to find that the room exceeded my expectations. Though small, it was well-appointed and cozy, and the addition of a small toilet in room n. 26, not originally part of my booking, was a welcomed surprise. What truly stood out during my stay was the exceptional hospitality provided by the reception staff. All three receptionists were incredibly friendly and went above and beyond to ensure my needs were met with genuine warmth and attentiveness. Despite its modest rating, Hotel Eva left a lasting impression, and I am already looking forward to returning during my next visit to Milan. I can confidently say that this hidden gem has earned my loyalty, and I eagerly anticipate experiencing its charm once again in the coming months.

We were passing through and just needed the basics for a one night stay. To our surprise, we ended up getting a room with AC and a private bathroom. It was very clean and since the weather was hot, the AC was a big plus. I wouldn’t describe the room as pretty but the fact that it was clean and functional, I feel it was a good deal for the money. Also, the person on the front desk was very friendly and helpful which added to the overall experience.

The elevator is very small and the room could use an update.

The hotel is fantastic. On the 4th floor of a secure building with an elevator. The value for money is great as is it one of the single hotels to stay at where you get a room for yourself at that price point. The staff was more than accommodating: I had this small emergency and a solution way offered to me out of the pure generosity of the staff (who were not obliged to do so). It goes to show that they are lovely people, on top of being business owners. Thank you all - if I am ever back in Milan I am definitely going to check this place out first. Location is great (about a 20 minute walk from the La Scalla theatre for example). There's a supermarket right outside the door.

Given the trouble the staff went through to help me, I can't say a single negative thing. Keep in mind this is all about value for money and the hotel is more than equipped to handle a short to medium stay.

good location. good budget value. room was air conditioned and clean

spartan.

We’d booked a room with a shared bathroom but as we arrived stuff changed it to a room with a private bathroom. We really appreciate it. The location is good: not far from several metro stations and central railway station. It took us approximately 30 minutes by foot to reach Duomo

- The furniture is a bit worn out but good for a budget hotel - at first it was challenging to get into the hotel but a phone call helped (more precise instructions before check-in would be also good)

The room & bathroom were clean, beds were comfortable and staff was very friendly. Also, the location was good, near the central train station, with good restaurants nearby.

At first the hotel looks a little creepy on the inside, with a very narrow elevator that barely fits one person & one luggage/bag, and also the lobby and the corridors looked old and cheap, but it's ok for the money you pay, also the service we got from the staff made us overcome the first bad impression.