We recently stayed at this lovely accommodation in Napa and had a wonderful experience! The location is fantastic—just a short walk to the town center, making it easy to explore all the local shops, and restaurants. The room was incredibly comfortable, with everything we needed for a relaxing stay. My husband really enjoyed the spa. It was spotlessly clean, which really made me feel at home. There were a variety of options of options at breakfast, all freshly prepared. The staff were friendly and accommodating, which made the stay even more enjoyable. Highly recommend this place for anyone looking for a cozy, convenient spot to stay with a lovely breakfast to start your day

Very clean, great staff, convenient location, comfortable beds. Breakfast had some nice choices: fluffy omelettes, ripe fresh fruit, pastries, etc. Handy to have two sinks in separate bath areas when traveling with another person.

Location is noisy, near busy main roads/roundabouts/construction (though they did provide sound masking machines in rooms). Challenging to carry heavy suitcases up two flights of stairs to our room in the annex. Would be helpful to have table or another shelf in bathroom without counter tops.

The staff is friendly and the rooms are very clean and spacious. The breakfast was yummy, with an assortment of pastries, yogurt with granola and fruit, and a bacon and egg omelet. And the garden is beautiful.

The air conditioning unit in our room sounded like a jet engine taking off; we did not get any sleep at all. The location is in a residential area surrounded by streets. You have to drive to everything because there is nothing around the Inn to explore.

Convenient location, easy to get to, little road noise. Easy parking. Clean room and bathroom. Clean linens. Instant hot water. Helpful staff. Outdoor seating. Hot water, coffee available in lobby 24/7. Freshly baked cookies in evening when available. Continental breakfast includes omelet. Overall good value for Napa.

Pillows too soft. "Candles" fireplace doesn't work. Bedside table light too dim. Air con controls could be more precise. Fresh cookies not available one day during our stay.

The breakfast was really good with fresh baked every morning, waffles and omelettes too. It was nice to relax in the hot tub and the garden was getting a little makeover while we were there which was not disruptive to us at all but it will be stunning when complete. I really enjoyed the touches of a specific make up flannel and white noise machine in the room. Such a comfortable and enjoyable stay. Thank you!

Nothing.

Stayed here for two nights in May. A bit out of the centre of Napa, but a short taxi ride in. The hotel is very nice and our room (King, double) was big with a good bathroom. Unfortunately not much of a view, but we didn’t spend long in there so it didn’t matter. The hotel has a nice garden and a spa pool. There is a good choice of hot and cold food at breakfast, although they probably do need a few extra tables because if everyone descends at the same time there isn’t enough room. All, in all would recommend the hotel to anyone staying in Napa.

Staff very friendly and helpful. Very comfortable, great location. For Breakfast, Small Omelet or waffle nice touch, in addition to continental options: fruit, yogurt, yogurt parfait, bagels, toast, hard boiled eggs, cereal, and really good croissants. Walk to downtown about 15 min which was perfect for us. Located close to 29 so easy to get to vineyards but still quiet at night. Small fridge in room nice option. And coffee tea avail both in room (Keurig) and in lobby 24/7. Lobby very comfy, with fireplace, we used it to play games we brought one night while enjoying a bottle of wine. Also there are very reasonable options to ship wine back home just ask at front desk. Overall perfect for us ( annual girls trip for 4- 2 double rooms).

Missed the cookies most nights as they go fast! Also could have used a small table or counter in bathroom for toiletries. Hot tub open from 8a to 9p so we never used but looked great.

I needed to make arrangement for late checkin by calling the property. they emailed instructions and left a key in a lockbox for me to gain access. They had complementary wifi and self service coffee, tea, and water 24hrs and a morning breakfast buffet that included fruit, waffles, pastries, and omelettes. It is about a mile walk to downtown napa tasting rooms and restaurants.

Lovely property which had a nice homely feel to it. Rooms were spacious with nice touches such as a tea/coffee machine and fridge which were great and both well used. The staff were friendly and helpful. Continental breakfast in the morning was delicious, there was also a cookie hour between 6/7pm. The outside space was nice and tranquil with seating and water features. Lots of parking and only a 15 minute walk to downtown Napa which was perfect!

Nothing

Loved that the staff cared about their customer in a way that is almost lost today. To tell you the truth , that means everything to me after driving 3 hours to get there. As a local Californian.I vote YES to The ELm Inn. Sounds too good to be true..the facility was just scrumptious...management and staff really worked as a team to make sure you were happy. It was like staying with family. Kathy M

LIGHTING AT THE DESK COULD BE BRIGHTER.