The staff here are really great - they went above and beyond to ensure that we could access our rooms as promptly as possible and assisted with some lost property, as well as being very personable and friendly. The room was bright and very clean, and I slept really well! The location of the hotel is also absolutely amazing - it's about 4 minutes walk to the main Cathedral square!

The only thing I would have added would be some kind of kettle in the room so I could make a hot drink in the evening - but there is a hot water dispenser in reception so it wasn't impossible.

The room was bright, well decorated, spacious, and comfortable. It had a comfy bed, large bathroom, as well as french doors leading to large window which allowed for fresh air and listening to the sounds of the city if desired. The location was very close to the cathedral and several fine restaurants nearby.

The breakfast does not open until late and the walls are thin. However, thin walls are to be expected in older buildings such as you'll find in the area.

Room was so cute clean and quiet. Excellent location to Cathedral

Staff not helpful and not clear about how to get from the train station to the hotel with luggage. Found out only taxis can drive into town. we were made to believe we would have to walk from a plaza. I had to ask many questions to find out how to get there with luggage. Breakfast should be two hours earlier for tourists who like to get going in the morning.

Location, location, location!!! The room was very nice. We asked for a twin room but the beds were pushed together. This wasn’t a problem for us but could be for others. The staff were very helpful and let us have an early check in.

There was a glass panel between the bedroom and the bathroom. This is not practical as the light in the bathroom was very bright and disturbed the other person if they are still sleeping.

Beautiful hotel in the middle of old town Santiago. We had a deluxe room with a separate living room & large patio.

The hotel is located in the middle of a pedestrian area, making it necessary to park outside the city and walk in with luggage. It took us 1 hour walking around the city to locate the hotel. We asked 6 different shop owners for directions, and it still took 1 hour. The hotel was built 10 years ago, but no one recognized the name. Our deluxe room was on the 1st floor, and although it had an elevator, it didn't go to the 1st floor. We had to carry our bags up a flight of stairs. The shower had chalking repair work that made it look unclean.

Fantastic place to stay after the camino. They don’t have bike storage, fyi, but there is storage close by with another company. The communication was on point, the staff was very helpful, the room was beautiful and large, and the bed very comfortable. We did not have breakfast here. We did have to climb stairs to our first floor room, but it was not bad. There is an elevator to some of the other rooms though. Good price value.

Nothing

Wonderfully quiet. Comfortable mattress. Rainshower and bidet in the bathroom (rare these days). Wooden shutters on the windows to really block out the light. Polite, professional staff. 5 minutes' walk to the cathedral. Lots of bars and restaurants close by. 8 minutes' walk to the nearest supermarket (Froiz). 15 minutes' walk to the train station (Bus to the airport for €1 !) Highly recommended.

The location of the hotel is incredibly central and convenient - just perfect. The room was great, stylish, well designed, with a glazed balcony and a view across the street to the bars and restaurants. The bed was very comfy. But best of all was the way Vanessa at the reception desk looked after us. We arrived in Santiago on a super early flight from Gatwick. Tired, we made our way to the hotel and left the bags in reception until what we thought was going to be the earliest possible check-in at 2pm. But at 11am Vanessa sent us a text saying our room was ready. What a relief. We were grateful. In addition, Vanessa recommended a great place for breakfast which lived up to expectation. All in all we were well looked after at Hotel Montenegro and enjoyed our stay.

Santiago is a party town in the summer. It was noisy outside the hotel until the really early hours, almost throughout the night. It was too warm to keep the windows shut. Without air conditioning we had no choice but to put up with it. It’s not the fault of the hotel. But if you want to be in the buzz where it is happening, it’s the place to stay. Lots of first class cheap eateries nearby. Lively bars and lots of fun.

The hotel is very comfortable and we liked that it has a guest lounge with a tea and coffee machine. It’s location is perfect for enjoying the old city of Santiago.

Our 2nd floor room overlooked a restaurant which was extremely noisy until the early hours of the morning. If we closed the French doors and shutters that helped but the room needed air conditioning and was a little stuffy without it.

A fabulous and relaxing stay in this hotel after 3 weeks of walking the Camino. Very central location, just a few minutes walk to the Cathedral. Although the area is full of restaurants (nice!) and many tourists, it is relatively quiet. The reception was also very friendly although open only at certain times. The facilities are great and very clean. Highly recommended!