Very well maintained resort. Looks better than on pictures. Huge area, beautiful, clean, quiet and relaxing. Light entertainment program. Staff are kind and were serving us with smiles. We enjoyed our time there very much!

'Luxury' in its name might mislead someone looking for luxury. Wierd sauna: very small and very cold. Staff at reception are efficient but formal and not friendly. Resort is located in the middle of nowhere: that makes it chill but island taxi is super expensive to get you anywhere. Perhaps main disappointment was awful coffee and absence of fresh juices at breakfast that you would expect at 5* resort.

I’m seldomly writing reviews but this time I would like to share our experience in Neptune Luxury Resort. We were travelling with our 16 months old daughter and as a mother I had several fears. But our stay was just amazing and unforgettable. Beautiful nature, truly luxury resort with clean territory and numerous pools, extremely friendly and helpful personnel, delicious food, relaxing atmosphere… what impressed us the most: - kids areas indoor and outdoor, our daughter had so much fun!; - small pools for babies with a tent, how smart and helpful it is during a hot day!; - and.. special thanks to Chef Dimitris who kindly considered special diet for our baby and made morning and evening meals a truly enjoyable experience! We didn’t find negative things during the week of stay and would love to stay longer!

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The hotel has everything you need, no need to leave the hotel during the stay. It is located on a very large area offering multiple leisure activities. Despite there were a lot of guests, you dont feel like it is crowded. It offers multiple beachside and pool side options. There are also 4 a la carte restaurants on site, icecream store, mini market and shopping arcade, water sport activities and gyms/courts, and playgrounds. The prices of the food and all other things are fair, not expensive. The staff is very friendly. We would like to come again.

Coffee could be better. We didn’t like the coffee in multiple cafes, only the one in the breakfast buffet was good.

Lots of activities and spaces, both for adults and children. The departure lounge was really nice

I would like to have had more tables available in the Adults only area

nice, comfortably furnished superior apartment with sea view, great location with sandy beach, where you can walk the beach for a long time, fantastic luxury resort, 50 m pool for professionals, which is very rare to find, we loved the place! Good quality food in 4 theme restaurants, reasonably priced.

breakfast is a negative contrast to the luxury resort, breakfast has no variety, exactly the same food every day, it is more like a 3 star buffet, there is a lot of room for improvement!!!

The resort has everything you need for a fabulous holiday. The buffet is superb. The grounds are beautiful with a great choice of pools to suit everyone. Lots going on or you can just relax. If you go half board then You can have 50% off food in Other restaurants which gives good variety. There are places along the beach you can walk to for local cuisine choices, recommend tam tam and namaste. The staff are wonderful and friendly.

Would be good to have a more varied cocktail menu. Small thing, we were asked. To to play cards in the lobby area when live music was on. Considering we were 4 adults playing cards and not making noise above normal talking level this seemed petty. Otherwise hard to find fault with anything.

The resort is lovely! I went for a solo retreat and there was plenty to keep me occupied during my short stay - private beach, multiple pools, multiple restaurants/bars, private beach and spa! Also more that that didn’t get the time to see! It was also super close to the airport so transfers to and from where a breeze! Check in was also lovely, as soon as I stepped off my transfer my luggage was taken from me and delivered to my room and at check out picked up and taken to reception! The bedroom was amazing, super comfortable and plenty of storage for all of my belongings. Room was turned down everyday to a high standard. Slippers, towels and dressing gown provided and also a free welcome drink! This was in addition to the complimentary drink redemption given at check in. Bathroom was also super modern and clean! All the staff were incredibly helpful and friendly - giving food recommendations at the restaurants and accommodating for a solo traveller which can be daunting! I made use of the Spa Treatment offers available which was also incredible! It was also just a short walk to the bus stop into Kos Town that took roughly 25mins.

The location is slightly remote wasn’t much around to explore outside the hotel. However it was just a short trip to Kos Town. The WiFi in my room terrace was a bit patchy when I was sitting on the terrace. The cocktail selection at all the restaurants were pretty limited only offering mainly 3 - would be good to see a wider variety. Additionally a lot of the wines at the restaurants were by bottle only - which as a solo traveller is a bit much both to drink and cost wise. Lastly the dinner in the main restaurant was probably the only poor meal I had - I was expecting a normal table service meal. However, it was a very similar the breakfast buffet set up. Wasn’t the best meal I had and it turned out to be the most expensive so wasn’t too impressed.

It was an amazing hotel. No need for fancy words, they have all kinds of things that a hotel has to have. Several pools, an adult-only area including a pool, they have a beach (obviously), restaurants, a mini market, a gelateria, car rental options, their staff, especially at check-in, speaks several languages, including German, Russian, English pretty good breakfast. I didn't have a negative experience at the hotel. The room was def. better than my expectations. Love it every moment of it.

The room is always very clean and comfortable. The TV is small but you don’t come to a Greek island to watch TV. The bathroom is clean the amenities that are there for you are not what I’m used to from the United States. It gives you shampoo but no conditioner that might be my only complaint on the amenities in the bathroom. The breakfast buffet is one of the best I’ve ever had and I’ve been coming here for years and never had a complete about it. The staff is always very friendly and accommodating checking in and out is very easy. I love this place.

Can’t find anything I don’t like if that was the case I wouldn’t come back every year. if I had to find something to find fault with it would be the elevator. It’s a little dated in the main building, but it’s also only two flighrs of stair have to climb if want to avoid elevator.

Good equipments (gym...), great pools - Quiet and clean resort

The choice of wine is not at the right level both for the main dinner and for the various restaurants : the greek wine is of moderate quality and too expensive. The Germans generally drink beer but a luxury resort deserves to have the right choice for red, white and rosé.Ans can you serve a warm Prosecco to bar clients ?? The bar performance is going down too vs. what it was in the past and compared to other resorts: need more professional people and dose of gins are 3 times less than in Spain and for a higher price Quality of main dinner is fine but not outstanding It is a pity that the beaches around are not clean to have nice promenades. Difficult to blame the resort