The cleanliness, the staff and the location

The hotel was very clean, had a very nice staff, and also a great lobby. Free coffee service was very good but I wish they had informed me when checking in. The room was designed quite nice. It was very comfortable, no disturbing noises and it had a nice floor heating in the bathroom. The location is also great, good if you are trying to get used to the city.

I could not understand why there were no slippers for the bathroom or cotton buds. I was also expecting a mini fridge or at least a glass in the room.

Excellent location next to the train station and in easy walking distance to the historical city center. New building, comfortable rooms, floor heating in the bathroom, good breakfast buffet and helpful friendly staff

The rooms were modern and the location was very convenient for the city centre. The staff were helpful and spoke good English. We won free breakfasts which were of good quality, with a good variety of food and drink available.

The standard of cleaning wasn’t great. The room was a little dusty in places, and the shower head was covered in limescale. Underfloor heating in the bathroom didn’t appear to work. Parking is expensive, and the payment machine is in a strange place, only accessible via a specific lift which is poorly labelled.

Very helpful and friendly staff. The location is great for a trip around the old town in Erfurt. There is also a parking lot with charging stations. The breakfast looked rather minimalist at first but turned out to be excellent!

The room was small but in most parts well designed. The high-quality windows were soundproof (the train station is just opposite the hotel). The only problem (like in other hotels of this kind): where to put the suitcase?

Modern design, comfortable bed, new furnishings. Comfortable shower. Excellent desk staff. Breakfast is pretty good.

Coffee or some black drink was splattered all over the wall below television from a previous guest. Mud and other substances were not wiped from the walls. I was overcharged on initial invoice. Housekeeping did not come or even knock on door for 6 night stay.

I like this chain. Comfortable and funny design rooms. The location is perfect.

There was just one problem with breakfast. It says in booking it would be 15.90€ per person at the property and there they said 18 instead. I've tried to explain and showed the reservations email. Afterwards also tried to fix it per email but no luck. It was more for the principle of it than about the 6€, but they really did not care. And on top, the breakfast experience was not so nice: it is a very nice breakfast but it took a while until we found a clean table for 3 because it was really busy.

I like the place super clean nice location so near in Train station..

The room was well designed to fit and store everything in an efficient manner, so there was plenty of space to move about. The amenities were well thought out and put in strategic locations (wireless charging, dimmable desk lamp, etc.), so they were easy and fun to use. The room was nicely soundproofed and surprisingly quiet (even the side facing the street), although the station was only a 3 minute walk away.

The crowds around the station were a bit too noisy and rowdy for my liking. However, once you got into the hotel, everything was quiet. The scrambled eggs at breakfast was too dry and powdery, but that's about the only complaint!

I do like the colorful style of the hotel and in principle I also liked the breakfast. Parking (outdoors on a private parking) is easy and the hotel is easy to reach, also by train, yet well connected with the city center. Beds were comfy and I really enjoyed my interactions with the reception staff. Super friendly and personally engaged with a nice hint of humor.

Coffee is a disaster. Unfortunately, the parking ticket pay machine didn't work during our stay. Furthermore, hotel WiFi was broken as well and couldn't be fixed within 48 hours, which made it a bit more complicated for business trip purposes. That can happen and I'd give the place a second chance. Some of the carpets in the hotel carry some stains already, also in the room.