Location was excellent, right in front of the train station and in the heart of town, close to shops and pubs. Conwy castle is also right at your doorstep. Bar was great and also an excellent breakfast.

You need to bear in mind that the church clock chimes every 15 minutes and may affect your sleep.

The central location was perfect for exploring the town and directly opposite the train station, making transport links easy. Rooms were decorated to a high standard and kept clean, tidy and consumables topped up with daily servicing. Fantastic range of local, delicious freshly prepared food available at good prices (we could have eaten evening meal here every day of our stay) and a great range of drinks in the bar. Good addition of a residents lounge in the evening as it becomes busy in the bar areas. All staff were helpful and friendly, lovely atmosphere. Really enjoyed our stay for our first wedding anniversary. Highly recommend.

Our room was on the top floor which gave us amazing views but it's a lot of steps, particularly with heavy bags, but you get more used to it after a couple of days, and to be honest we needed to burn off some calories after the Full Welsh breakfast! The water in the bathroom tap got very hot quickly so just needed to be careful.

It's a classy place with an authentic feel. The room was large and set up like someone's home including antique furniture, a large comfy bed, desk, dresser, some cookies, etc. It's located in a great location in the town, and close to the castle, although the main train station took a short taxi ride. The town is very walkable and has a number of interesting places. People are friendly and down to earth. They had a good restaurant on premises serving local authentic food. It came with a good cooked breakfast. Full bathroom with tub.

No complaints. It was one of our favorite stays in a long trip. We only had a short stay, but perhaps in the future we would go back for a longer stay.

In all honesty, if I could have never left this hotel I’d have been just as happy. I don’t typically enjoy staying in hotels; they are usually just a means to see the things in the area that I want to see. However, Erskine Arms raised the bar on that. The hotel was impeccably clean from our room to the dining area to the pub to the WCs. Every bit of it was pristine. The staff, of which there were MANY, were all kind and helpful without being intrusive. The breakfast was fresh and the best we’ve had in our one month travels across the UK. As a vegetarian, we appreciated the options and the attention to using local foods. We could have gone elsewhere in town for dinner and drinks but, after popping into the many openings around town opted to go back to Erskine Arms instead and I am glad we did. We only stayed one night but we left feeling rested and refilled for the remainder of our travels. I do hope we return again. The castle and especially Plas Mawr were magical experiences we’d love to revisit.

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The location was perfect, right outside the train station and only a short walk to everything in Conwy. Check-in and checkout times were really generous, the hotel was spotless, and the room was gorgeous with everything we needed (tea, coffee, hot chocolate, TV, fan, extra pillows). The bed was incredibly comfortable and breakfast was delicious – we had eggs royale with fresh juice and unlimited tea and coffee. All the staff were so friendly and welcoming.

Parking was a bit expensive and we had to top it up early in the morning, which was a little inconvenient.

Despite being in room 12, which was almost directly above the pub, we heard nothing except other guests going to bed, so it's quite well protected. The breakfast was nice. We also had dinner and that was really good too.

The parking is a bit of a pain - there are 3 spaces opposite the pub, but they were all taken when we arrived. The next nearest car parks (at Conwy Castle, and at the train station) are both short stay, and the nearest long-stay car park is a 5 minute walk further up the road (up a bit of a hill). It cost £8.50 to park for 24 hours.

We needed somewhere in the heart of Conwy and close to the castle for the Start of Dragons Back Race. This was perfectly located. Breakfast was really good as reported by my wife. As I had an early start for the race the team gave me a packed breakfast to have in my room before I set off which was excellent. We ate an evening meal there too which we thoroughly enjoyed

No parking and car parks are a bit of a walk if one has a lot of luggage but as long as you are aware before booking it can be managed.

Friendly welcome. Great room, spacious clean and comfortable with lovely views towards the town walls and beyond to the valley. Restaurant had a good menu and we enjoyed dinner with friends on one of our evenings at the Erskine. Breakfast was good although not exceptional

One morning I think the regular chef must have been off and breakfast was poor. Fruit was well past its best and served in water, yuk. Attention to detail was lacking eg no butter on the muffins. Fortunately our other two mornings everything was absolutely fine. No problems at all and very efficient, courteous staff

This property was exceptional. The warm welcome and helpfulness of the staff. The room was gorgeous and the decor througout is wonderful. We had dinner and that was delicious and presented beautifully. Wine was lovely and reasonably priced. Breakfast was delicious too. All credit to the manageress for the exemplary professional attitude of all the staff. The location is superb. Parking close by. It was a fabulous experience and we didn't want to leave. We are definitely coming back. Would highly recommend.

It was perfect.

Beautiful hotel and room. Perfect location in wonderful town. Staff generally helpful though when we needed to leave and catch a train, the woman at the desk was slow to inform us of the inadequacy of the taxi service (because the schools were using them).

Would have liked more vegetarian options to be available. They ran out of soy milk, which I like in my cappuccino. When leaving, the woman at the desk could have offered more information about the (lack of) taxi service and how to use the train since we were unable to buy tickets online.