Front desk employees were very polite and helpful. Location beside airport terminal T3 International was very handy and a short walk. This was our second stay which made it easy to find the hotel, note the hotel provides details to get there.

The signage to get to the hotel from the terminal could be improved. The hotel is called Anara, however the signage says Bandara hotel (meaning airport hotel) I now understand why some non Indonesian travellers find it difficult to locate the hotel. Better signage would be beneficial. The breakfast is good for Indonesians, however for a foreign visitor we prefer our food to be served hot. The restuarant staff were polite and helpful in heating my breakfast food up and the food does taste better.

location of hotel and directions provided made it easy to get to the hotel. Front desk staff were excellent and the room was comfortable and did not hear any aircraft noise. Except for the breakfast our visit was very good.

The breakfast (buffet) needs to be reviewed with respect to typically hot food "being served COLD" the eggs, beef (bacon, jerky was also too dry and tough), sausages, samosa (and other fried foods) noodle the taste was not nice as they were served cold, the boiled eggs once the shell was removed indicates they are many days old. The was a large piece of beef ?? near the entrance and did not look fresh and cold. Many westerners would not appreciate a cold breakfast food. With my health condition lots of toast and donuts are not a healthy choice when the food is provided cold. On a positive my wife enjoyed the hot soup and exotic fruits.

Super easy to get by as this is inside the Terminal 3, and recommend when you have a long layover in Jakarta. From the hotel, you can take elevator to parking where Grab taxi waiting spot is. This will make your life easy to get around the city while you are waiting for your connecting flight. Food • Had a continental buffet with a good spread, which was arranged in the main restaurant. • In room dining is possible. Accommodation • We got a deluxe room which in the first floor and request for rooms 130-139, which are very closer to the lift lobby. Value for money: • Value for money was satisfying regarding all aspects of the hotel. Facilities • All rooms had a Dental Kit, Sanity Kit, toiletries, towels and Bed Room Slippers. • Tea/coffee and Creamer are also placed in the rooms along with two 600ml water bottles and a kettle. • Every room comes with a TV and Hot/Cold water for showers. Modern bathrooms and separate safe keeping facility is also available. WIFI is also provided for every room and it is super-fast.

Not cheap, but compared to other airports, it was the case. People complaining about kindness of staff or hygiene : wrong. It was good. Stay in your own country, then. Good bed, excellent shower, no sound of other planes, big room,...

the food in the restaurant is too expensive. Not double from the prices, outside airport, but triple and more. Gentlemen of the management : this is Indonesia, not USA. When a water in the restaurant costs 8 times the price of the shops in Yogyakarta, where i live, then you are thieves. Breakfast choice was excellent

I emailed the hotel to request for one more night before arriving but didn't get a reply back. The receptionist was kind and let me stay in the lobby to wait until 6 am for the early check in. The restaurant staff was also good since they called to let me know if I wanted to eat lunch. I was so tired that I almost forgot to eat.

I only got a reply to my email requesting for an extra night the next day. If they replied earlier I wouldn't have sat in the lobby for five hours to wait for the early check in. My back now hurts from sitting on the chair. Everything else was great except for the email reply of the hotel.

The hotel and the room was nicer than expected. The hotel breakfast (available starting 2am!) was good and had lots of selections. The staff was friendly. Despite being an airport hotel, it wasn't easy to find even as I walked right out from the International Terminal. But once you know where the hotel is hidden, it's actually very convenient and you can easily back to the International Terminal for their many great restaurant choices.

It was my first time to Jakarta so I didn't realize that this airport hotel is only connected to Terminal 3 (International Terminal). I stayed at this hotel because I had a 6am flight from Terminal 2 (Domestic Terminal) which is completely separate from Terminal 3 and is not walkable with luggage. So you have to order a car in advance or use the airport taxi which was expensive (IDR 250,000 at 4am in the morning) for a 10-minute car ride. The hotel staff did warn me it would cost around IDR 250,000 so I don't think I got ripped off by the official taxi company, so maybe it was that expensive given the time of the day.

The hotel is located in the Airport and very convenient. At first, we worried about noises caused by airplane tracking, but not very serious. The room is big enough and comfortable.

We arrived at the Airport from Yogyakarta and the domestic arrival lounge is very far from the hotel. There is no instruction board around the arrival lounge and we had difficulties to find the hotel. The best way is to go up to the departure lounge, move to the other end of the lounge (near the international departure gate), go down by one floor and reach the hotel. It is rather hard for the first time users to find the hotel. More detailed instruction by the hotel is necessary.

Room was good space, in one room we had 2 big and 3 small luggage’s, and was enough space to have dinner in the room. We got a sofa and small table on site. Good bathroom. European standard! :) Breakfast (6.30am) was plenty of choices, we hoped we had enough time, since we had early flight.

Elevator was quite loud. Location wise it is at the airport, but Term.2 where this hotel is located, will take a while to get to Term.3. If you have lots of luggage’s as we did, I recommend to order their shuttle service during check-in, on arrival day. Little few, worth the money! :)

Locatio: You can't beat this location which is exactly within the terminal Perfect choice for long layover Clean quiet room with nice shower, comfortable bed, fast check-in

1. Poor signage to arrive hotel , For unknown reason, you have to follow signage for AIRPORT HOTEL BANADA in order to reach the hotel, There is no signage to ANARA HOTEL anywhere in the airport. Luckily my friend arrived earlier than me and told me so to reduce the fuzz in midnight 2. The coffee is terrible in breakfast. Though the food selection is wide in the buffet breakfast, not much is tailored to international likings. The bread is not fresh either.

The hotel was really quiet and calm. After a long day of travel and preparing for another 18 hours of travel the following day it was really important for my wife and I to get 24 hours of peace and quiet. We both thought the room service dinner and buffet breakfast were good enough. The staff also prepared a honeymoon welcoming even though we were staying for only one night. We also thought for being an airport hotel the facilities and rooms were pretty well maintained and clean.

I think trying to find the hotel is a little difficult. Maybe having a staff member or more signage would help people find the hotel easier.