I loved the charm of the building, the staff were welcoming and very helpful. The overnight parking was very reasonable at €15 & check in was from 3pm, check-out time not until 12pm. Plus, we were able to leave the car in their garage until 1pm on day of departure, which was helpful. The breakfast was plentiful, with a great deal of choice. The bed was very comfortable and the teas and coffee in the room were welcoming.

It was a little too hot in the room for our liking,but that's maybe a personal thing. If I had to criticise anything else, the breakfast room was a little cold, so if it's winter time you're visiting, just make sure you dress warmly for breakfast. It can't really be helped, as the building is very old (& beautiful) & I imagine pretty difficult to heat. We arrived for breakfast at nine am, with an hour of breakfast time left and there were no eggs, or hot pancakes left and although the server was replenishing everything else frequently, she never replaced the hot food. I didn't ask though to be fair, so they may well have cooked some, had I asked.

Fairly central location, tram stop is 1 minute away and cost 2 euros into Ghent, secure car parking but possibly only for 3 to 4 cars, breakfast was typical but really nice, lovely old building with lots of original features, receptionist was really helpful, a kettle in the room is so useful too, two pillows that are really soft meant a great nights sleep

We were on the 3rd floor, room 3D, and no lift so we decided to leave our luggage in the car, 6 flights of stairs are no fun when youre tired after a long journey but thats what happens in these old buildings so im not complaining The shower cubicle is ancient and definately needs replacing, and the shower tray is incredibly slippery and we just avoided falling, so a rubber shower mat is essential, we have one at home for exactly this reason

The decor makes the hotel stand out from the normal hotels. The staff made the stay and could not be more helpful. Breakfast choice was fantastic. Great location for the city centre and tram stop a short walk away.

Some of the areas look a little tired. We went in December for the Xmas markets but there was no Xmas atmosphere in the hotel.

The hotel, which is in a very characterful old building, was well situated for walking into Ghent. The breakfast was excellent.

Our room was on the top floor which involved 75 steps each time we went up and down. Limited plug sockets in the bedroom. The hotel, while characterful, is beginning to look a bit "tired" in places and in need of a bit of TLC.

This hotel is perfectly located to wander into the city for exploring. We requested a parking space and this was in the private garage (additional charge) which meant the rental car was secure for the night. Breakfast was gorgeous (including our first taste of "cuberdons") and staff were friendly.

"Shabby chic" in its decor, the property had real charm - but no lift to carry our heavy cases up the stairs (and we were on the top floor!).

The location is superb, breakfast & staff were superb. My husband & I love the quaintness of this hotel it is like stepping back in time.

However, our room was very tired - all it would need is a fresh coat of paint on the walls. I understand the decore is supposed to be a shabby chic. However, there were stains on the walls by the bed. Also, the floor creaked - it made my husband & I nervous about walking about our room as we didn't want to disturb the people in the room below.

Beautiful hotel, comfy bed, excellent quality of breakfast, lovely staff. Fabulous location.

All minor issues which would not stop me from staying again: Lack of heating in communal area (no lounge only hall which was beautiful but freezing). Breakfast items often ran out and had to ask for top ups of many items, water not replaced in room, musty smell in bedroom (loft room).

Very charming former house, lovely charming architectural features. Rooms are very large, and bed was really cozy. Rooms were clean and beds made up each day. Good selection at breakfast in fine rooms. Staff really helpful and accommodating. Excellent location on the outskirts of Gent, but really close to a tram stop. 10 min ride at most to the old part of the city.

The building is very old - as expected, but maybe requires some TLC to see it through for future generations.

This was a formal baronial palace converted to a hotel, obviously the splendid decorations, the room sized well reflected those. The location was perfect, the tram and bus stops were almost in the front. This was just in the right place, the tourist attractions were in walking distance yet, there were no disturbances by busy crowd and the nights were quiet. The only problem was the internet, which time to time was good but other time was very erratic and unreliable. The breakfast service in my opinion was excellent, there were many very healthy, yet good tasting selection, wonderful coffee machine. All the staff who worked there were excellent, helpful, speak excellent English.

The only issue was the internet connection, just as I wrote above. Additionally a small refrigerator could have been a good aid for comfort.

Hotel certainly had a certain charm as did the young staff. It gave a good idea of a gracious Ghent town house in its past Good safe parking. Good breakfast. Quiet, convenient location. Easy walk into centre or regular tram service if feeling too tired or too hot to walk - especially returning after a long day in the city! Pleasant public rooms.

Our room had very obviously been smoked in. Our clothes reeked of smoke for days after we had left. Hotel had charm but well past its prime. More faded and jaded than shabby chic especially on 3rd floor. Carpets on stairs not vacuumed while we were there. Lighting poor on staircase. No aircon but we knew that when we booked - but not that we would be there in the middle of a heatwave! Sorry to be so negative but we felt thay unless a goodly sum is spent on it soon it would completely lose its undoubted charm and therefore its high ratings. No staff in- house at night.⁰