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The Westin Surabaya
The Westin Surabaya
From
$150Pakuwon Mall Jl Puncak Indah L, Surabaya, 60216, Indonesia , Surabaya, 60216, Indonesia
Reservations:
+1 (888) 385-6828165 reviews
Choose dates to view prices
1/104
Spa/Wellness packages
Free parking
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free wifi
The Westin Surabaya is a vibrant 5-star hotel in Surabaya, Indonesia, about 5.8mi from the city center. Nestled at Pakuwon Mall Jl Puncak Indah L, Surabaya, 60216, Indonesia, it blends modern comfort with convenient access to the area’s shopping and sights.
A lineup of featured amenities keeps every stay convenient and fun: Spa/Wellness packages, free Parking, a free Kids' club, Restaurant, Outdoor swimming pool, free Wifi, and a fitness center. Other perks include a 24-hour front desk, room service, soundproof rooms, kid-friendly dining, elevator access, and landmark views for a memorable stay.
Minimum price starts from $150 per night. The Westin Surabaya has 165 reviews, reflecting a mix of traveler impressions and experiences.
On-site dining brings a globe-trotting flavor to every stay. Magnolia Restaurant offers a modern setting with a menu spanning American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Local, Asian, and International cuisines. Sky Lounge provides a separate vibe—modern and romantic—along with American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Asian, International, and European dishes. Together, these venues set the stage for memorable meals and drinks, often paired with landmark views that linger in memory.
Outdoor pools create a resort-like rhythm to the day, with Pool 1 and Pool 2 inviting all ages and remaining open across the seasons, while Pool 3 is KidsOnly for little splash lovers. A free Kids' club and kid-friendly dining help make family travel smoother. For downtime, spa/wellness packages are available and the fitness center is ready for a workout after exploring Surabaya.
Payment is flexible with cash accepted and major cards—Visa, JCB, Mastercard, American Express, Discover—also on offer. Free parking and free Wifi keep logistics simple, while a 24-hour front desk, room service, and elevator access add practical convenience at any hour.
Need Multiple Rooms?
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
Juanda International Airport
9.8miAbdul Rachman Saleh Airport
44.1miMost popular amenities
Spa/Wellness packages
Free parking
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Parking On Site
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Landmark view
Elevator
View
Upper floors accessible by elevator
Free toiletries
Bathtub
Rooms
Show 12 photos
Junior Suite, Lounge Access
1 King Size Bed
495 sqft
Landmark view
City view
Private Bathroom
Minibar
+
More details
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a mini-bar, a tea and coffee maker, executive lounge access, a flat-screen TV with cable channels, as well as pool views. The unit offers 1 bed.
Show 14 photos
Room, 2 Double Beds, Club Level, Lounge Access
2 Queen Size Beds
420 sqft
Landmark view
City view
Private Bathroom
Minibar
+
More details
This double room features a view, tile/marble floor and soundproofing. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary High Speed Internet access per stay
Show 12 photos
Deluxe Room, King Bed
1 King Size Bed
420 sqft
Landmark view
City view
Private Bathroom
Flat-screen TV
x4
+
x3
More details
This double room has a tea/coffee maker, tile/marble floor and bathrobe. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary High Speed Internet access per stay
Show 15 photos
Executive Suite, Lounge Access
1 King Size Bed
1 Sofa Bed
850 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
This double room features a mini-bar, tea/coffee maker and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary High Speed Internet access per stay
Show 11 photos
Deluxe Room, 2 Double Beds
2 Twin Beds
420 sqft
Landmark view
City view
Private Bathroom
Flat-screen TV
x10
+
x6
More details
This double room has a bathrobe, air conditioning and tile/marble floor. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary High Speed Internet access per stay
Show 15 photos
King Room, Club Level, Lounge Access
1 King Size Bed
420 sqft
Landmark view
City view
Private Bathroom
Bathtub
+
More details
This double room has air conditioning, tea/coffee maker and soundproofing. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary high-speed Wi-Fi internet
Show 15 photos
Superior Suite, Lounge Access
1 Sofa Bed
1 King Size Bed
1045 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Westin Grand Suite, Club lounge access, Suite, 1 King
Show 9 photos
Executive Suite, King Bed, Lounge Access
845 sqft
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This double room features a mini-bar, tea/coffee maker and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount F&B 20% in all outlet (exclude alcohol beverage) - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay
Show 9 photos
Superior Suite, King Bed, Lounge Access
1040 sqft
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This double room features a soundproofing, bathrobe and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount F&B 20% in all outlet (exclude alcohol beverage) - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay
Show 11 photos
Junior Suite
1 King Size Bed
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 14 photos
Executive Suite
1 King Size Bed
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 14 photos
Room, 2 Double Beds, Club Level
2 Double Beds
Free wifi
Minibar
Flat-screen TV
Refrigerator
x4
+
x3
More details
Guest reviews
9.3
165 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Points of Interest Around The Westin Surabaya
Airports
Juanda International Airport
9.8miAbdul Rachman Saleh Airport
44.1miAirports
Juanda International Airport
9.8miAbdul Rachman Saleh Airport
44.1miRestaurants
Magnolia Restaurant
Cuisines
- American
- Cantonese
- Chinese
- Japanese
- Thai
- Vietnamese
- Local
- Asian
- International
Ambiances
- Modern
Sky Lounge
Cuisines
- American
- Cantonese
- Chinese
- Japanese
- Thai
- Vietnamese
- Asian
- International
- European
Ambiances
- Modern
- Romantic
Pools
Location
- Outdoor
Age restrictions
- All ages
Availability
- All season
Location
- Outdoor
Age restrictions
- Kids only
Availability
- All season
Amenities of The Westin Surabaya
Spa/Wellness packages
Free parking
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Parking On Site
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Landmark view
Elevator
View
Upper floors accessible by elevator
Free toiletries
Bathtub
Amenities of The Westin Surabaya
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Golf course
Happy hour
Live music/Performance
Nightclub/DJ
Themed dinners
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Indoor play area
Kids' club
Food & Drink
Bar
Breakfast in the room
Fruit
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hypoallergenic room available
Non-smoking rooms
Room service
Soundproof rooms
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Electric kettle
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Sun deck
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Couples' massage
Fitness
Fitness center
Foot bath
Foot massage
Full-body massage
Hand massage
Head massage
Kids' pool
Massage
Massage chair
Neck massage
Outdoor swimming pool
Personal trainer
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
Landmark view
Pool view
View
Stay rules - The Westin Surabaya
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1 (888) 385-6828Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Cash
JCB,
Mastercard,
Visa,
American Express,
Discover,
Cash only
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Curfew
Parking
Reservations
Children and beds
Cards accepted at this property
Frequently Asked Questions - The Westin Surabaya
At what times are check-in and check-out at The Westin Surabaya?
Your reservation at The Westin Surabaya includes a check-in time of 03:00 PM and a check-out time of 12:00 PM.
Is free parking available at The Westin Surabaya?
Yes, there is parking available at The Westin Surabaya. The hotel offers free on-site public parking, and there is no need to make a reservation for parking.
What's the nightly rate at The Westin Surabaya?
Accommodation at The Westin Surabaya starts as low as $150. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What are the room types available at The Westin Surabaya?
The Westin Surabaya offers a range of room types including the Westin Deluxe, Executive Suite, and Westin Club. These rooms are non-smoking and can accommodate 2 adults and 1 child. Bed sizes vary with options of 2 Double beds, 1 King bed, or 2 Queen beds. The room sizes range from 420 sqft to 1044 sqft.
What are the main attractions at The Westin Surabaya?
Guests at The Westin Surabaya can enjoy a variety of leisure amenities during their stay. They can relax and rejuvenate with spa and wellness packages, as well as indulge in massages and other spa treatments at the hotel's spa. Families with children can spend time at the kids' club and the kids' pool. Fitness enthusiasts can make use of the fitness center and even hire a personal trainer. There is also a golf course available for guests who enjoy the sport. The hotel also offers opportunities for leisure activities such as renting bicycles and participating in cooking classes. In the evenings, guests can enjoy live music and performances at the hotel. Additionally, guests can dine at the various restaurants on site, including Magnolia and Sky Lounge, which offer a wide range of cuisine options. The hotel also features multiple outdoor swimming pools, including a pool exclusively for kids.
Does The Westin Surabaya have a pool for guests?
The Westin Surabaya has three pools. Pool 1 and Pool 2 are available year-round and located outdoors, with no age restrictions. Pool 3 is also available year-round and located outdoors, but it is only for kids.
Does The Westin Surabaya feature its own restaurants?
Yes, the Westin Surabaya has two on-site restaurants called Magnolia and Sky Lounge. Magnolia offers a modern ambiance and serves a variety of cuisines including American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Local, Asian, and International. Sky Lounge offers a modern and romantic ambiance with a menu that includes American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Asian, International, and European dishes.
Does The Westin Surabaya accept credit cards and cash payments?
Yes, The Westin Surabaya accepts credit cards such as Discover, Mastercard, JCB, Visa, and American Express. Additionally, cash payments are also accepted.
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