Warm welcome, the receptionist was very nice, we liked the friendly, helpful staff. The hotel was very clean. The bedrooms were large, and we got quiet room. There is a coffee set in the room The breakfast was very good. In the place free shuttle to the marina. The hotel has parking for free, we had enough parking near the entrance.

The water in the shower was not hot enough

The property was really clean, great choice of breakfast. The staff where very pleasant. My fault the hotel was further out than what I realised but only £5 in a Uber.

The room had no mirror in the bedroom for getting ready and doing my hair and make up. There was not enough plugs for charging and plugging devices in. If I wanted to use the kettle I had to unplug the fridge. If I wished to use my hair straightener, I had to unplug the light and there was no mirror to look in that the cord would reach.

Friendly staff, great location. Great for families. A quiet and small hotel. Location was peaceful with a train nearby that takes you through vilamoura, the old town and to the beaches. Very quiet on a night time. A shop is only ten minutes walk. Family room was spacious with a sofa bed and a very very large king bed. Would happily come back to this hotel!!

Pool was a bit cold for July , there's a huge tree that blocks the sun so pool takes awhile to heat up but was still bearable and able to use. Balconies didn't get enough sun to sunbathe on but plenty of sunbeds round the pool.

The staff were really accommodating and friendly. The rooms were really clean and the cleaners did a fabulous job with the rooms and changing staff daily. The food around the pool was reasonable and tasty. The children’s menu was good too and big portions. The cocktails were our favourite, Pedro was really fantastic and made the stay really fun! We didn’t get the man’s name that was on the evening shift but he went above and beyond for me and my children.

The air con in the room wasn’t amazing. If you’re a sun worshipper the pool is quite shaded in the morning. We think it would be better to have an option to eat from the lunch menu at dinner time if you don’t want the buffet.

Very clean and quiet

Not a lot around the hotels area.

Had a problem Initially as the room we booked on Booking.com stated 'Garden pine view room', no such room exists!! The manager is taking it up with Booking .com re marketing, but the manager was amazing and compensated by offering us another larger room in a quieter location overlooking the pool, not ideal but a very nice room Staff were amazing, friendly and helpful. Very clean standard of the the hotel in general and Breakfast amazing

Had a lovely stay, the hotel was lovely. The staff were amazing and so friendly and accommodating. It was nice and quiet due to time of year but weather was hot and the pool area was great. The breakfast in the morning is really nice, self-serve cooked breakfast, cereal, fruits, fresh pastries. Isn’t far away from the marina and things, Spar shop a 6 minute walk away. It’s set in a nice area too. Didn’t want to leave.

Staff were excellent. Breakfast very good - hot and cold options and included freash fruit. Room clean, tidy and comfortable. Didn't have a chance to use the pool but it looked inviting.

Main facility required was Airport transport - showing on Bookings and Hotel Webpage but not available. Not much in the area in walking distance. Room 219 Storage - difficulty opening wardrobe doors - very stiff and handles to small (cut finger opening door), didn't realise the dresser unit had cupboards - push locks but not indicated - found by accident.

The restaurant staff at breakfast were very friendly, the breakfast was ok but could have been better..

I think the hotel, for a 4 star is quite dated..The bathrooms need an upgrade, as you are getting older it's not ideal to be stepping over a bath side to take a shower..saying that the rooms were clean and the staff were thorough in changing linen etc.. The pool are needed a good hose down, bird droppings on sunbeds.. We didn't have an evening meal as there is no atmosphere or entertainment to enjoy afterwards...

Breakfast excellent, large choice, limitless and excellent service. Excellent room with 2 televisions, bathrobes, comfy, large bed and extra bedding in wardrobe and mini fridge for use. Nice balcony. Room a little dark. Outside area very nice to sit in with reasonable pool. Very nice reception area and lovely staff throughout the hotel. Good value for money

Room a little dark. Dinner was nice but, small menu and quite expensive for what it was. Otherwise, no complaints.