We stayed on a breakfast and room only basis except for the 24th and 25th December for which the hotel ran a fantastic gala night. The breakfasts included cooked food, cold meats and cheeses, pastries, fruits and several varieties of bread. We had a two room suite with plenty of space and two balconies each with a sea view. There is an indoor and outdoor pool. The indoor pool is smaller with a steam room which was located behind the spa.

Good food, good place, nice people.

This hotel prefer smokers. They are in the first place. When you are in your room you suffer from smokes or can't open the window. When you are by the pool you are forced to smell smokes. Hotel is far from today's trends when smokers and nonsmokers both are respected, rooms and places where can be smoken should be set. Also hotel must better communicate about possibility to get money back when your room is not cleaned. They say you can get money back for it but they don't say that it is not money, it is only voucher.

Very good location, just by the ocean, between airport and Funchal - perfect base for exploring the island. Hotel is renovated/beeing renovated (some works in parts of the hotel). Good breakfast buffet with high quality ingredients (with one minor defect described below). Very good dinner buffet. Friendly, helpful staff. Superior package was a nice surprise - I thought it's only about the sea view and bigger room, but turned out to mean also pre-reserved table of choice (always the same) for dinner and two a-la-carte excellent dinners. Heated outside pool with ocean water is great in winter!

Even though renovated, hotel itself is rather old, and you can see it in some details (furniture for example). In contrary to all other breakfast choices, scrambled eggs were awful. Indoor pool very small and cold Finnish sauna. No other disadvantages - rest was just great!!

We got the family room for 3 people which we thought would imply one of us sleeping on the sofa, but they had already prepared a third bed for us. The room was spacious, very clean, huge closet and nice balcony with chairs and a table to watch the ocean from. The breakfast was a nice classic selection (ham, salami, cheeses, various types of pastries, beans, eggs and lots of fruit). The pool is always clean, not as big as in the picture, but there is still plenty of room to swim around especially since most of it 2m deep (7ft). The jacuzzi was a nice addition for colder evenings. The staff are very kind and willing to adapt to your needs or requests. The hotel offers the possibility to rent a car without deposit (which was a huge deal for us since deposits were in the range of 2000 euros) by paying 10 euro more each day you rent for full insurance. They also bring the car to the hotel for you.

The shower is not the best - the shower head had a lot of pressure and no pressure at the same time, but the water was always warm. There is still construction on-going near the building which can get very annoying if you want to keep the balcony door open (otherwise you can barely hear it inside the room).

Food was excellent, variations each day, all meats melted in your mouth, slow cooked to perfection. Plenty of cheese selections and lots of salad options.

If you haven't got a car, its a bit quiet around the hotel, entertainment a bit lacklustre, but we were so tired from our excursions, we just wanted to chill on the balcony or by the pool so it didn't bother us. If your looking for a Las Americanas vibe( Tenerife) vibe, this is not the place for you. Its lovely, peaceful. tranquil but not completely dead.

Nice hotel at the bank of ocean, you can hear the waves from the room, see palms from the window, swim at the ocean Room was very comfortable, clean, daily servis, small fridge for private use. Breakfast very rich, everything there. Staff very helpful, kind, profesional. We want to come back.

Pool outside is smaller than it looked at the picture, but we don´t mind, we were swimming only at the ocean. I don´t undertand people comming to Madeira to sunbathe at the pool. Madeira´s beauty is the nature, levadas, mountains, banana fields, you have to go and walk and explore the country, not to stay at the hotel.

Beautiful lobby, great staff. As many big hotels in Madeira, the golden age is behind for some of the equipment. However, room (upgraded) still was very clean and had a nice renovated bathroom. In comparison to other Madeira hotels, the breakfast selection was wider. Still slightly repetitive.

When without a car, there is not much to do around.

Room was spacious, breakfast great, just a few meter from one of the best beach in Madeira. There are some activities for kids. Few restaurants in walking distance. Bus is organised to Funchal but normal bus also nearby. The pool is handy when the ocean is too cold or windy. Restaurant at tge pool is better than the big one, pity that only tried at last day.. Overall nice!

Got partial ocean view instead of full. The ventilation system of the hotel (big propellers outside) were too noisy if balcony door kept open. WiFi was without password !! and weak. Breakfast was plentiful but the same. Communication between receptionist wasn't the best resulted unnecessary bookings. Room bit outdated, balcony door difficult to move, shower leaking.

The location and the view with the sound of the sea breeze is amazing! The dishes were deliciuos and enough. However the rooms furniture needs some refreshment. The staff were helpful all the time. Easy to park around with rented car, and the hotel has E-car charger point. This accomodation is ideal with kids and family!

At the inside pool the kids were too noisy and splashing all around, it makes hard to relax inside.

I liked everything, the reception staff is very polite and kind, they will always help and answer, the breakfasts are excellent, the location of the hotel is good, the hotel itself is beautiful, lots of greenery, beautiful plants, flowers and trees, thanks to each employee for their hospitality, for their work and responsiveness, we didn’t want to leave you, we will definitely come back again!