Great centrally located hotel, rooms are what you’d expect for a traditional hotel, hotel staff were very great to deal with, and the included breakfast was great!

The only disappointment we had was we arrived at 7pm for dinner, only to be told no meals until 9pm, This was likely due to the large school group they had attending, this prompted us to pop down stairs to a beautiful restaurant located on the river view side of the hotel. This isn’t exactly a negative thing against the hotel, as they had their hands full with what appeared to be a school group of around 150.

Very nice hotel, 1 minute from the old town, beautiful view of the river. Rooms are not big, but very practical, windows are soundproofed, shower is powerful and equipped with very nice cosmetics. Breakfast was amazing, including hot dishes. All staff very helpful and kind and there is also a garage (for an extra fee), if you need.

Beds could be wider and there is only one huge duvet. They brought us another huge one, so the bed was a little bit crammed, but better than just one, which I personally don´t like. So if you are like me, better let them know beforehand.

The property was very clean and the staff were extremely friendly. Breakfast included was a great thing also!

There was no train or taxis close by to get to Auschwitz-Birkenau. We had to wait 45mins and a taxi still didn’t arrive one of the works had to drive us or we never would have made it there for our ticket time. This was not a good thing. I think the hotel should have a shuttle service to Auschwitz and the train station since there is not enough taxis to support the town. Even if you needed to charge each person a fee for the ride I’m sure people would happily pay it knowing they would get there easily with no problems.

It was in a convenient location to visit the Auschwitz-Birkenau concentration camps, which was the sole purpose for our historical trip. The Hotel was modern, clean and the staff were very welcoming and helpful. It was my Son’s birthday during his stay and the staff had very kindly prepared a nice birthday message and a celebration cake for him when he returned to his room that day. He was so pleased at the discovery. :)

There wasn’t anything to dislike about the property in general, although some rooms on one side of the building had a busy road outside, which could be noisy with the window open yet as most days were taken up by exploring the area, this wasn’t a big problem at all.

The hotel is clean, well located, the rooms are spacious, although if there are 2 twin beds, the size of the room decreases a lot, but in the end we did not come to stay in the room. There is parking on site in the underground garage. The breakfast was tasty, varied and the waiters always attentive to any need.

I don't necessarily consider it a minus, but the lack of a minibar in the room I can say messed up our plans a bit, especially since the hotel bar is open until 11 p.m.

Lovely clean rooms. Good breakfast buffet. Friendly Staff. My room was comfortable with a space to work and relax as well as sleep.

No cold drinks on offer at breakfast, some fruit juices and water would be nice. Taxi drop off is not available at the main entrance, and there are 3 car parks which makes it a little confusing when getting picked up, maybe have a designated area for drop off and collection to avoid missing time slots.

We booked Hampton by Hilton as we had organized a tour the following morning to Auschwitz. The hotel is approximately 35 mins walk to Auschwitz or 5-7 mins by taxi. (It is also approx 1 hour drive from Katowice airport) There is some retail stores close to the hotel (in a small retail park). Hotel is centrally located, staff were very kind, friendly and helpful and the receptionist Malwina arranged private transfer from Katowice airport to the hotel late at night. Room was spacious, clean and bed was very comfortable. Breakfast was amazing, great choice for everyone and very fresh. The receptionists also recommended us places to eat and so did our taxi driver. We visited Portobello Italian Restaurant for late lunch which was excellent and approx 15 mins walk from the hotel. I would return again to stay at Hampton by Hilton, I highly recommend it. We enjoyed our short stay and a special thank you to Malwina for all your help regarding the transfer to the hotel.

Nothing. Everything was perfect for us.

Great location, hotel looks lovely, it was clean, felt very pleasant, breakfast was absolutely delicious. I’d definitely stay there again as the whole family enjoyed it thoroughly.

The room was very cramped with the sofa bed in use - I few rooms intended for up to 4 people should be built to allow those 4 people to move comfortably. Also, no direction at breakfast bar, you’ll be bumping into people approaching food stations in an unorganised manner.

From the outset the reception staff would mention the hotel’s rating was only three stars but the room, staff and the facilities punched well above its weight. Easily overshadowed 4 star accommodation stayed at previously on our journey. Breakfasts included were varied and easily satisfied both in taste and range. Rooms were comfortable and bed was exceptional. Navigation from the hotel to various points of interest was easy. Staff from the waitstaff at breakfast to the cleaners to the front desk were all friendly and greeted you each and every time with a smile.

Minor issue. I know I am in a foreign country and English is not the native language but had no channel, cable or otherwise in English and no facility to “Connect” to the tv with any of our mobile devices.

I recently stayed at the Hampton by Hilton in Oświęcim and had a wonderful experience. The hotel is modern, clean, and well-maintained, with comfortable rooms and excellent amenities. The staff were friendly, professional, and always willing to assist. Breakfast was varied and delicious, providing a great start to the day. The location is convenient, within walking distance to key attractions. Overall, a fantastic stay—highly recommend!