Fantastic place. Very remote. If you like city buzz - don’t go. If you enjoy the wind whispering amongst the birch trees - Bicz Family & Spa is definitely for you. The staff was extremely nice and friendly. Helpful and you can see, they care and truly enjoy your visit. Facilities - we stayed in the family room. Sizewise is not the greatest, especially when you travel with 3 kids but our room had everything we needed. Nice and clean, quite stylish and cozy. The bathroom was small but still quite manageable. We’ve had 2 double beds and a sofa bed, all very comfy. Coffee/tea maker + tea bags and water in the hall, where you could enjoy your drink sitting by the big round table. Small room size was not a problem for us thanks to a massive outdoor space. The place is just lovely. Very quiet, green, and full of character. In fact, it’s an open-air museum, where you can see lots of buildings, amenities, and artefacts from our past (mills, blacksmith, small wooden church etc.). We’ve had beautiful walks and there’s also a small playground for the little ones. On top of this, they have some live animals there. Breakfast - all fresh, tasty and in a form of a buffet. We didn’t try the SPA, but it looks fabulous hidden behind spruce trees and actually being right next to the Treehouse you can rent out for your stay (we couldn’t as it’s suitable only for two). I do recommend it.

There’s nothing I didn’t like. Well, I could use some beer from the minibar - this was missing for me, but we asked at the reception and they brought some for us:)

The staff was super nice and prepared us diner at the moment we arrived. The room was amazing , The bath and the balcony with a lovely view. They really put alot of effort in making the area a nice environment. We would come back for sure.

Nothing =)

Great facilities, comfortable beds.

The breakfast was not included. The staff at the restaurant were rude and not accommodating.

Hotel looks nice, room also, but is cheaply/unprofessionally made, missing soundproofing, doors do not damp noise at all

The room was really really basic, not following building codes. You could hear every word beeing said in the other rooms, even how people plugged in their cables. The neighbors made a party there - eventually fell asleep at 11 pm despite the noise because i was really tired. The other guests made noise again starting before 7. The beds where also cheap with cheap mattresses. Staff could not speak english, so no one could help us. Bathroom was also terrible, toilet was wobbly, again you heard everything from the neighboring room and it was tiny. The sink was in the corner and you could not wash your face there.