This location has you in the heart of it all in Cusco! Tucked away behind a beautiful wall is a lovely courtyard with 16 boutique rooms. I would definitely return. The spa was so relaxing after a long trek through the Sacred Valley. The food was delicious. The breakfast buffet is perfection. The complimentary nightly snack with Pisco sour is a treat. But most of all the staff is so attentive and skilled at meeting your needs before you even ask. Above and beyond 110%!

There was a smell from the toilet, we had to keep the fan on and the doors closed. We only had relief when the windows were opened in the bedroom. Wondering if it was worse because of the busy festival in town.

We only ate the included breakfast which was fantastic and hosted in a wonderful room and outside if you'd like. The staff was lovely and a very small group who you saw every day. I loved how intimate and beautiful the grounds were. The location is spot on the best! We both enjoyed a massage in the spa and would recommend. The hotel set up a pick up at the airport which made life easier. We had a french door and window we could open even on the 1st floor as our small patio was fenced. The view of the garden is lovely and I believe all rooms have the courtyard view. The room was larger than I thought it would be and the bathroom was great.

This hotel was exceptional. It sits in a nice location quite close to Cuzco’s central plaza, and it is beautifully appointed with peaceful and well maintained grounds. The rooms are plush with modern amenities and ample space. The food is fresh, varied and delicious. But the best part of staying here is the service! We stayed for three nights with a break in between when we traveled to Machu Picchu. When we arrived, I was suffering from food poisoning that I had picked up in Lima. The staff really cared for me, offering tea, corn soup and other simple foods. Everyone on staff offered assistance—with bags, with recommendations, and with remedies. I can see how this hotel has earned accolades in the past. It exceeded my expectations in every way!

Fantastic hotel with superbly maintained property and facilities. The location is a 5-10 min walk from plaza de armas of Cusco and easy walk to all the spots of interest in the historical district of Cusco. Breakfast is great and the staff are very attentive. We also did a pisco sour class by the bartender which was fun. Spacious rooms. The front desk also let us do a slightly later checkout which was much appreciated.

Not much to dislike honestly. The spa is not staffed all the time so you have to call or go over to make an appointment in advance though they can get you something in an hour.

This hotel was absolutely wonderful in every way! The garden is so lovely & so nice to relax in the sun, and the hotel is very tastefully decorated. We booked 2 nights here after a 4 day Inka trail hike as a relaxing luxury stay, and we absolutely made the right choice. The massages & pedicure were great, as was the soak in the warm pool with a view. The restaurant staff were so nice as was breakfast, the meals we ordered, sweet welcome treats in the room & pisco sours. Highly recommended as a luxury stay in Cusco!

Amazing hotel at the very center of Cusco. The building is a historical colonial house with a central patio. The rooms are modern, spacious and very well decorated. Big beds. Oxygen in rooms is available in case you may need it. The staff are super friendly, eager to please and ready to help. Buffet breakfast is excellent and very abundant. Special mention to Soraida and Fernando there. An experience not to miss.

Casa Cartagena Boutique Hotel & Spa My stay at Casa Cartagena was truly memorable. The hotel blends luxury with character, offering beautifully designed spaces and a peaceful atmosphere. The staff were incredibly friendly, professional, and went out of their way to accommodate every need. I would highly recommend this boutique gem to anyone visiting Peru looking for a unique and relaxing experience.

Hotel In a historical building. Nice, cozy! We had a large room. They brought us complimentary tea with different delicious Peruvian desserts. Comfortable beds, wonderful bath and shower. Beautiful garden inside the hotel. Excellent breakfast with fresh products. We will definitely return to this hotel.

nothing

Very good atmosphere, lovely wellness, nice rooms with balcony. The staff is extremly lovely and helpfull. The breakfast (and the restaurant itself) was great. The hotel is in a silent street in the heart of Cusco. We loved it.

We got cold, so we felt always too cold in the room (The temperature control panel was not exactly work to reach the set temperature).

Loved everything about our stay here!! Loaded with amenities and unexpected pleasant surprises that honestly give Four Seasons a run for their money. Amazing room! Attentive staff, pool size jacuzzi in the spa area with plush towels, comfortable ergonomic lounge chairs, and herbal iced teas served poolside. Complimentary pisco sour at check in. Dinner was fantastic. Tea, treats and personalized notes in our suite. Beautiful veranda overlooking manicured grounds. Love this place!!

It is on a narrow road that our trekking van couldn’t access, but we worked around it with a smaller car. My only regret is that we couldn’t stay longer.