The hotel manager and her staff were attentive, helpful, good listeners, and happy. We enjoyed all interactions with the staff. The breakfast was a feast. Beautiful and delicious. Canadian hotels could really learn something about breakfasts that are included with the room. The location was superb. Right in the heart of town. They do need to re-think the front entrance. I think it needs to be more accessible for the physically handicapped. Overall, a great hotel!

Breakfast has amazing choice, breakfast choice was good and enjoyable. The main thing was the amazing quality of the food at dinner, I had fish chowder & venison both nights because it was so good. The reception staff were amazing, perfect English and a big shout out to Dragana & Karin who really excelled and looked after us, it helped to make our stay

Fried eggs at breakfast were cold and the OJ ran out on our last morning. For this hotel I would have expected better organisation. Also disappointing the restaurant was shut on Sunday evening. However, Karin recommended an excellent Indian restaurant just 100 yards away and saved the day.

The staff at the desk was exceptional! They greeted us each time we were in the lobby and assisted us with getting a taxi without hesitation. The breakfasts were amazing! Great variety and tasted wonderful. Excellent central location.

I wasn't able to access local TV stations and did not have a subscription to Neflix.

Very close access to everything you wold like to see, and very good breakfasts.

The bed was a bit uncomfortable as it was hard. There was also no AC and the building was hot. I was there at the end of August.

It was warm welcoming environment with very friendly staff. Great breakfast and very comfortable rooms

I would have preferred a pod coffee maker - I don’t do instant! First world problems I guess!

Excellent stay - the staff are friendly and helpful. The breakfast was superb - something for everyone. I stayed in and had the evening meals too - all excellent.

Nothing

The room was restful, the breakfast was wonderful, and the staff were very friendly and helpful. The location of this hotel is perfect.

Good breakfast not among the best hotel breakfast but it was enough for me.

They had forgot to place butter on the breakfast table. Had to ask for it.

It was stylish and clean, and the staff was super friendly and helpful.

We stayed in the smallest room I’ve ever been in, on the top floor with an angled ceiling. I hit my head in the beam when I forgot to dodge. The door had to open out because it could not physically swing in.

Friendly staff, incredible clean and elegant room! Well located and delicious salmon on the hotel restaurant!

The lobby is quite outdated but guess the least important considering how great the room and staff were!