Our stay at Demeures d’Orient Riad & Spa was an unforgettable experience that combined luxury, comfort, and authentic Moroccan charm. From the stunning decor to the peaceful ambiance, everything about this place made us feel like royalty. When we first arrived, we had a slight challenge during check-in as the staff member who welcomed us wasn’t very fluent in English, which led to a bit of confusion. However, once the main host arrived, communication became smooth and the language barrier was no longer an issue. From that point onward, everything was absolutely wonderful. The riad itself is breathtaking—elegantly designed, immaculately clean, and filled with the kind of atmosphere that instantly relaxes you. It truly felt like stepping into a hidden palace in the heart of Marrakech. One of the highlights of our stay was their beautiful in-house spa. The traditional hammam and massage experience was beyond incredible—Zoe and Hanna were absolutely amazing. They were so professional and made sure we felt comfortable and rejuvenated. The treatment was so relaxing and therapeutic that I went twice during our stay—each time was pure bliss and left my body feeling renewed. If you’re looking for a place that offers true Moroccan luxury, serene vibes, and top-notch spa experiences, Demeures d’Orient Riad & Spa is the perfect choice. Aside from the minor check-in issue, everything else was flawless. We highly recommend it and would love to return!

The Riad is a lot prettier in real than the photo, especially at Night once they put the candles on the central chandelier. The Riad is quiet, and not many rooms for a homy feeling. The staff was very pleasant and discreet.

The massage I booked was really bad and expensive. But that's just because the masseur was not really trained, and i'm very picky as I have massage every week. The owner was present during our stay, maybe a bit too obvious. The location is further up in the medina, not really central located, there is nothing to do outside; it takes at least 5 minutes walking through dodgy streets. Overall it is a very pleasant experience !

The Demeures is beautiful, relaxing and well run. The courtyard around the pool is delightful- breakfast, lunch dinner or just hanging out. Food is delicious. We liked it even better than the other great restaurants we ate at. The staff is wonderful and simply superb! Nothing was too much trouble. Booking taxis, reservations, helping with everything! Rooms are large and comfortable. We met Zoë, the owner/manager who explained that her mother and grandmother had designed and built this special retreat and many of the staff have been with them from the beginning. All that love for their business and commitment to perfect service surely showed in our experience of staying there!

The only thing to be aware of is that the hotel is tucked away in a maze of small streets. Taxis can easily find it. But don’t plan to go out walking. Traffic on main streets is downright scary😁

Very beautiful decor throughout with relaxing ambience. We stayed in the Byzantine suite - magnificent bathroom and spacious bedroom. The breakfast by the pool was wonderful. Staff were welcoming and couldn’t do enough for us, a gentleman even accompanied us to the souks as we had limited time to choose presents. Thank you to the whole team for a memorable visit.

It’s a bit tricky to find but perhaps just on the first day or two.

The Riad had been built to very high standards using local craftsmen and materials, the woodwork was exceptional. Our room was large , comfortable and well lit with plenty of storage. Breakfast was great and served around the pool on the central courtyard, evening meals was served around the pool or on the roof terrace, the food was very good. All the staff were helpful and welcoming, I enjoyed the Hamman

Nothing really.

Everything about our six night stay was relaxing and perfect. Our suite was sprawling, beautifully decorated and ideal for me and my two teen boys: truly the most beautiful room we've ever stayed in. The courtyard was a magical oasis of calm. Staff was friendly and attentive (and refused tips), and Zoe, the owner, quick to help with our every request -- and even to hand deliver and administer a Moroccan cure for my son's upset stomach! Honestly, she made us feel so welcome and at home. The location was ideal, the kids playing soccer nearby in the medina a complete non-issue (they even passed the ball to us a couple times as we passed by). Bonus: expansive roof space for stargazing and listening to the call to prayer, and excellent dinners.

The only thing I didn't like is that I had to leave.

Absolutely beautiful Riad/room. The peace and serenity of the space. Wonderful relaxing breakfast. Lovely showers and toiletries (the best shampoo/moisturisers of any hotel spa ever). Such warm and friendly staff. Always welcoming.

The hamman needed a bit more notice to get going. Didn’t expect to pay extra to use it. Little thing- but refil of complimentary water would have been a simple and in-expensive touch.

The breakfast was nice and fresh. We celebrated a birthday at the hotel and the staff put a lot of effort in to give us a nice suprise.

There were a lot of wasps around the tables during breakfast which I felt spoilt the experience.

The location and helpful of the staff, particularly Bob. The room was very clean and comfortable

The hotel was expensive so there could have been a replenishment of biscuits in the room and the pool could have been a little warmer. The lighting while eating dinner was too poor to see what I was eating which was annoying.

Everything in the hotel

The access to the hotel is far from ideal and many people would not want to come or go except by taxi, although the hotel is not far from the centre of the Medina. Motorcycles are a nightmare and the city authorities should ban them within the Medina.