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8.4

2,575 reviews

Naala Tulum

Naala Tulum

Av. Coba Sur, Regiã³n 014, Tulum, 77760, QR, Mexico

Reservations:

+1 (888) 385-6828
, 

Choose dates to view prices

Restaurant

Outdoor swimming pool

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Bar

Sun deck

Naala Tulum

Welcome to Naala Tulum, your tropical gateway to relaxation and adventure in the vibrant heart of Tulum, Quintana Roo! Just 0.9mi from the city center and nestled in a stunning garden view setting, this 4-star hotel is the ideal launchpad for exploring the wonders of Mexico. With prices starting from just $85, you can indulge in a slice of paradise without breaking the bank!

At Naala Tulum, you'll step into a world of comfort and convenience, where breakfast is included to fuel your day of exploration. Enjoy the outdoor swimming pool for a refreshing dip or sip your favorite drink at the bar while soaking up the sun on the terrace. Stay connected with free WiFi, and for those who like to stream their favorite shows, we have you covered with premium services like Netflix! With 2575 rave reviews, guests continue to be charmed by our friendly staff and the plethora of amenities that cater to every need, from a 24-hour front desk to kitchenettes in select rooms.

Embrace the Tulum lifestyle with our tour desk ready to help you discover hidden gems and must-see attractions nearby. Need a lift? Our airport shuttle service will whisk you away to your tropical escape. Supercharge your vacation with kid's meals and room service, and lounge in style with free beach umbrellas and chairs available. With so much to enjoy, Naala Tulum isn’t just a place to stay - it’s an experience waiting to unfold!

Dive deeper into the Naala Tulum experience and discover how this enchanting hotel elevates your getaway into pure bliss! As you bask in the sunshine by our stunning infinity rooftop pool designed exclusively for adults, you'll enjoy breathtaking views that perfectly capture the essence of Tulum. Sip on refreshing cocktails from the bar and let your worries float away as you revel in the serene atmosphere, accentuated by the gentle rustle of palm leaves and the soothing sounds of water. Whether you're cooling off after an adventurous day or simply seeking a space to unwind, this pool offers the perfect oasis.

Your culinary journey at Naala Tulum doesn't have to stop at breakfast! Experience the flavors of the world at our on-site restaurant, Cafeteria del Aire, where our international cuisine will tantalize your taste buds and tickle your culinary curiosity. Take a seat and savor fresh dishes crafted with local ingredients that draw inspiration from both Mexican and global traditions. The lively ambiance, combined with delicious meals, creates a dining experience that resonates with the very vibe of Tulum—casual yet sophisticated, fun yet intimate!

When you're ready to venture out, let Naala Tulum be your guide to adventure! The dedicated tour desk is eager to help you uncover everything Tulum has to offer, from breathtaking cenotes to ancient ruins that echo the history of this vibrant region. And don’t forget to take advantage of the airport shuttle service to make your travel a breeze! So pack your bags, grab your sunscreen, and prepare for an unforgettable journey, because at Naala Tulum, every moment is a story worth telling!

Need Multiple Rooms?

Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.

Closest airports

Cozumel International Airport

39.9mi

Most popular amenities

Restaurant

Outdoor swimming pool

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Terrace

24-hour front desk

Kitchen

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Kitchenware

Kitchenette

Garden view

Elevator

Garden

View

Balcony

Upper floors accessible by elevator

Free toiletries

Rooms

Show 6 photos

Deluxe, King Size

1 King Size Bed

Balcony

More details

Indulge in our spacious and modern Deluxe King Room, offering a breathtaking city view from your private balcony. Enjoy the luxurious amenities including a comfortable King size bed, flat-screen TV, and a walk-in closet for the perfect getaway.

Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum
Two-Bedroom Apartment in Naala Tulum

Show 11 photos

Apartment, 2 Bedroom

1 King Size Bed

2 Double Beds

1185 sqft

Garden view

Kitchen

Private Bathroom

Kitchenette

x10

+

x6

More details

Welcome to our spacious Two-Bedroom Apartment boasting a generous size of 1184 sqft. With accommodations for up to 6 adults and 4 children, our apartment features two double beds, one king-size bed, and a range of amenities such as a kitchen, private bathroom, balcony, and garden view. A perfect choice for families or larger groups looking for comfort and convenience during their stay.

King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum
King Room with Terrace in Naala Tulum

Show 7 photos

Standard, King Size, Terrace

1 King Size Bed

540 sqft

Garden view

Private Bathroom

Terrace

Private entrance

+

More details

Indulge in the grandeur of our King Room with Terrace, boasting a spacious 538 sqft of elegance and comfort. Enjoy the garden view from your private terrace, relax in the plush king-size bed, and unwind in the air-conditioned room with a flat-screen TV and minibar.

Standard King Room in Naala Tulum
Standard King Room in Naala Tulum
Standard King Room in Naala Tulum
Standard King Room in Naala Tulum
Standard King Room in Naala Tulum
Standard King Room in Naala Tulum
Standard King Room in Naala Tulum
Standard King Room in Naala Tulum
Standard King Room in Naala Tulum
Standard King Room in Naala Tulum
Standard King Room in Naala Tulum
Standard King Room in Naala Tulum

Show 4 photos

Standard, King Size

2 Double Beds

1 King Size Bed

270 sqft

City view

Private Bathroom

Balcony

Private entrance

x4

+

x3

More details

Experience a spacious and comfortable stay in our Standard King Room, with 269 sqft of space and 2 double beds, perfect for accommodating a group of 4 adults. Enjoy the stunning city view from your private balcony, and relax with the convenience of a flat-screen TV, air conditioning, and a private bathroom.

Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum
Deluxe King Room in Naala Tulum

Show 6 photos

Deluxe

1 King Size Bed

540 sqft

City view

Private Bathroom

Balcony

Private entrance

+

More details

Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum
Twin Room with Terrace in Naala Tulum

Show 5 photos

Standard, 2 Double Beds, Terrace

2 Double Beds

645 sqft

Garden view

Private Bathroom

Terrace

Private entrance

+

More details

Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum
Deluxe Quadruple Room in Naala Tulum

Show 5 photos

Deluxe, 2 Queen Size Beds

2 Double Beds

645 sqft

City view

Private Bathroom

Balcony

Private entrance

x4

+

x3

More details

Deluxe, King Size, Balcony

1 King Size Bed

Balcony

Wifi

Air conditioning

+

More details

Show 3 photos

Family Apartment, 2 Bedroom

1 Double Bed

2 Queen Size Beds

More details

Deluxe, 2 Bed, Balcony

Balcony

+

More details

Apartment

x10

+

x6

More details

Family, 2 Bedroom

x8

+

x4

More details

Guest reviews

8.4

2,575 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Awat

8.2

March 2024

Location: The property was in great location between hotel district zone and central Tulum. Staff: The staff were super friendly and accommodating. Special shout out to the receptionists Fancisco and Yasmani and the waiter Manuel. There was another waiter (sorry I never caught his name) but he went above and beyond. We were up on the roof cabana and the stairs to go up is quite scary especially when having fear of heights. The poor waiter, despite his fears of heights served our food but he was shaken and didn’t look well afterwards. We felt bad as we were more than happy to come down to have the food instead. The cleaning staff were all super friendly and always had a smile on their face.

The key to the hotel room was a wrist band which can be lost if not taken care of properly. Their rental bikes, especially the yellow ones are not the best. There is no gear change, bell doesn’t work and no light. If renting the bike, try and get the grey ones. Breakfast: Although breakfast was fairly decent, it was the same every day and there was not that much variety of options. But overall it was still alright.

🇭🇷

Ivana84

10

January 2023

We are a family of 4 and we stayed here for 5 nights in one of the rooms for 4 persons on the ground floor. Booked completely last minute without any research and were pleasantly surprised with our stay. - great value for money - great location, short drive to beach and easy walk to the centre, close to many restaurants and great supermarket. - clean, great shower - garage parking - friendly staff, easy communication - beach towels available for free - haven't tried breakfast but there is a fantastic french bakery right in front of the hotel where we had coffee and breakfast every morning - lovely rooftop pool area. We loved the beaches in Tulum so much that we haven't used the pool at all but we went up once just to see it and it looked nice. Sunsets must be really pretty from up there.

- beds are really small - the hotel is quite noisy. There is a huge construction site right next to the hotel. Literally a new hotel being built in front of our bedroom, maybe 20 meters away. Construction would start at around 7am and it would be over by 5pm. A part from the construction noise, music and people partying can be heard quite a lot during the night. We did not care as we sleep like babies during night and we were out 99% of the day but if you are a light sleeper, like to sleep longer than 7 am or imagine spending a quiet afternoon on your balcony this is probably not the place for you.

🇫🇷

Anais

8.2

May 2025

Most comfortable bed I have ever slept in !! Great view from the roof

The breakfast is a joke, don’t take it. There are a lot of great breakfasts / brunches near the hotel (less than 5 min walk). The breakfast at Naala was 7€ for activa yogurt, few fruit and coffee.. The staff not nice either… They gave us an avocado toast for breakfast by mistake (not included) and we thought it was included as we didn’t know the breakfast menu, so we ate it and then they came and told us it was a mistake and that we need to pay for it ! At the end we didn’t but I don’t like this type of behavior.

🇬🇧

Harriet

8.2

December 2023

The staff were friendly and helpful booking tours and giving recommendations for different things to do in tulum. The bed was comfy and shower was good. The hotel had a nice vibe and although we didn’t use it the pool looked great.

There was a water garden in the courtyard which looked lovely but seemed to be a haven for mosquitos as we got bitten so much staying here. The breakfast was good but often ran out of certain items so could’ve been better.

🇦🇺

Catherine

9.1

December 2023

The pool was so beautiful. The room was very large, nicely decorated and appointed. The bed was very comfortable and the bathroom was big with very nice toiletries. The staff were very helpful. The garden area and entry were lovely places to sit. It was near some great restaurants and cafes. Overall we had a wonderful stay and would highly recommend Naala Tulum.

The railings on the rooftop area need some attention.

🇬🇧

George

8.2

May 2025

Decent location for town and the ruins etc. pool area was nice

When we checked I was told I could park out at the front for free. I parked up and asked the porter if it was ok. He said yes. About an hour later we were told the car was about to be towed by the police. It transpires that cars should be parked at a certain angle so the neighbouring restaurant thought I was using the space illegally. He actually helped my sort it with the police (costing me a £10 bribe to save a £200 towing fee!). The poster could have avoided all of this with a bit more care.

🇫🇷

Cyril

8.2

July 2024

Bed are very confortable - rooms are clean and shower with space

Restaurant is not really a restaurant Pool is ok but would need to be refresh Personally even decoration in the lobby is nice the atmosphere in this hotel is cold.

🇦🇺

Natalie

10

April 2025

Where to start? After flying over 20hrs+ from Australia, Naala Tulum exceeded all our expectations! They had the comfiest marshmallow soft beds you ever slept on at a hotel, rooftop pool with multiple sun beds (in and out of the pool) and cabanas, working elevators, and the loveliest staff members, who were very helpful with all our needs, especially when it comes to local transportation other than using Taxis. The rooms were spacious and thoroughly cleaned every day (inc fresh towels and beds made). Kitchenette comes with a full size fridge and large sink. Each room in our 2-bedroom room had a balcony, with two of the balconies overlooking the center garden in the hotel where there's water flowing and music playing. Would definitely stay here again when I'm back in Tulum.

Just a note, and not specific to Naala Tulum but just an overall note for Tulum in general - there are a lot of construction happening around Tulum overall, so you might hear some of the neighbouring construction noises during the day. But again, not a critique on the hotel... there is literally construction happening everywhere.

🇸🇰

Tamara

10

May 2025

Entire property was designed in boho style which is typical for Tulum. We really felt a zen vibes there, especially in their garden. The rooftop pool was great, during hot days maybe way too warm water in the pool but that depends on the individual preferences:) Each day we got fresh towels and HSK made a bed as well (this is in regards of some reviews I had read), so cannot complain. Location is good too - obviously you’re paying way less compared to beach front hotels in Tulum, but hotel is basically among the last ones in the town area on the way to the beach side (15min by bike).

Nothing I can think of.

🇦🇺

Ruth

10

April 2024

The pool area, comfortable beds, lift, balcony all very nice and made our stay special.

No kettle in the room to make a cop of coffee or tea.

Points of Interest Around Naala Tulum

Attractions

Tulum

1.5mi

Tankah Park

2.4mi

Grand Cenote (Gran Cenote)

2.9mi

Casa Cenote

5.7mi

Cenotes Sac Actun

8.2mi

Cenote Dos Ojos

9.1mi

Muyil

13.6mi

Akumal

15.8mi

Xotik-Ha EcoPark

23.2mi

Kantun Chi Ecopark

23.6mi

Sian Ka'an Biosphere Reserve

27.3mi

Palancar Reef

29.6mi

Playa Palancar

29.8mi

Mr. Sancho's Beach Club Cozumel

30.6mi

The Mayan Cacao Company

30.9mi

Restaurants

Cafeteria del Aire

Cuisines

  • International

Pools

Location

  • Outdoor

Features

  • Infinity
  • Rooftop
  • With view

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Naala Tulum

Restaurant

Outdoor swimming pool

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Terrace

24-hour front desk

Kitchen

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Kitchenware

Kitchenette

Garden view

Elevator

Garden

View

Balcony

Upper floors accessible by elevator

Free toiletries

Stay rules - Naala Tulum

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Naala Tulum

At what times are check-in and check-out at Naala Tulum?

Planning to stay at Naala Tulum? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.

Can guests park for free at Naala Tulum?

Yes, there is parking available at Naala Tulum hotel. The parking is private and on site. It costs $10 per day and no reservation is required.

What's the nightly rate at Naala Tulum?

Starting rates at Naala Tulum begin from $85. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

What types of rooms does Naala Tulum offer?

At Naala Tulum, the hotel offers a variety of room types including Deluxe King Rooms, Standard King Rooms, Two-Bedroom Apartments, Deluxe Quadruple Rooms, King Rooms with Terrace, and Twin Rooms with Terrace. Smoking is not allowed in any of the rooms. The rooms range in size from 269 sqft to 1184 sqft, and can accommodate between 2 to 6 adults with additional space for children. The beds available include Double beds and King size beds.

What activities does Naala Tulum offer?

Guests at Naala Tulum can spend their time enjoying the leisure amenities offered by the hotel. The outdoor swimming pool is a great place to relax and take a refreshing dip. Guests can also lounge in the beach chairs or under the beach umbrellas provided by the hotel.

For those looking for a drink or a bite to eat, they can head to the on-site bar or the Cafeteria del Aire restaurant, which offers a variety of international cuisines.

Additionally, guests can make use of the sun deck to soak up the sun and enjoy the beautiful views. Furthermore, the hotel offers bicycle rental for those who want to explore the surrounding area.

Overall, Naala Tulum provides a range of amenities perfect for guests looking to unwind and make the most of their stay.

Is there a swimming pool at Naala Tulum?

The Naala Tulum hotel has one pool available. This pool is open all year round and is located outdoors. It has age restrictions and is only accessible to adults. The pool also has features such as being an infinity pool, located on the rooftop, and providing a view.

Does Naala Tulum feature its own restaurants?

Yes, the hotel has a restaurant on site called Cafeteria del Aire. The restaurant offers international cuisine.

What methods of payment does Naala Tulum accept?

Naala Tulum accepts cash as a method of payment. In addition, they also accept American Express, Mastercard, and Visa.

From

$85

Call for great rates

+1 (888) 385-6828
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