Accommodations overall resturants pool bars servers rooms all excellent

You booking.com need to post a disclosure to warn guest who choose to pay at the resort with cash they do not accept American money you must convert to pesos with the bank rep in the hotel the conversion for that day made me pay an additional $127 for my stay. I felt it was very deceitful because the staff doesn't warn you either that this may happen and their resolve to my disappointment was to leave the resort 🤬 which of course I was in no position to do that 😳

The property was clean and easy to navigate. Everything was a short walk away. We were able to drink Don Julio instead of crap tequila. The buffet was amazing with so many fresh options to choose from. We had great dinners at the Guacamole, Italiana and Agave. Crystal was terrible, skip it. Cappuccino had great drinks and snacks all day. We attended 3 parties at the resort next door. They were fun, very similar to Las Vegas pool parties. The daytime parties were more fun than the night time white party. The beach was huge but we spent very little time on it. Too many vendors. We loved our room. It had a great shower and in room tub. We slept well and enjoyed our balcony. Best of all, no families and whiny kids. Highly recommend checking it out.

It was hard to get a chair even at 10am from Thursday on. Crystal restaurant is terrible. Yuck. Skip it. The weather was windy and chilly once the sun went down. The staff wore their coats during the day. Check the weather before you go and pack accordingly. We saw so many women in sleeveless dresses freezing at dinner and the after dinner entertainment. Luckily I packed a leather jacket and warm night time outfits. But it was till so cold we skipped the night time entertainment a few nights.

The staff were incredibly helpful and attentive. Always asking if we needed anything and service was quick. The rooms were very clean and stocked with water/drinks. The food was great and plenty of different options. The best meal I had was the steak at the steak restaurant on site. Surf and turf option. They had an extensive list of drinks and cocktails to try. My wife and I were there for our babymoon and were very happy with our choice.

The only complaint I have is that they weren’t letting Ubers drive to the property to pick us up. We had to walk across the bridge to the first security point to get Ubers. They allowed them to drop us off at the entrance though. The taxi service was charging 2-3 times the rate that the Uber for the same destination.

The staff was exceptional! Very comfortable atmosphere. Very clean facility.

The food choice in the specialty restaurants could be better. More selections would be nice! The competing music by the pool was also an issue—the swim-up pool bar vs the DJ by the other pool.

the property and everyone were so wonderful!

it was Booking.com. Booking through booking.com. I ended up needing to pay hefty additional charges when I arrived at the resort which put a damper on my attitude starting the vacation

Entertainment crew bought a great vibe! Everyone was having a good time. Lots to do, lots of attentive staff the drinks are always flowing the buffet food is amazing, easy to get into the restaurants with no wait needed and access to the other resorts such a bonus. Hard to have any negative on this trip! Except the ocean view rooms were not available we still had partial view of the arch’s so made it worth it also bath tub in the room and liquor bottles in the mini bar. Great work to the staff here they are all happy and eager to help made for a wonderful stay

Beach sellers allowed pretty close to the stairs so can bug you by the pool

The RIU Palace Baja California (not to be confused with the other two Riu’s in the same location like our taxi driver did) is great. Any of the reviews saying otherwise either went during the peak of spring break or think too highly of themselves. The hotel grounds are clean and well maintained, the rooms are modern, clean, and comfortable, there are 3 pools (2 with a swim up bar) beach access with staff who bring you an umbrella and will bring you drinks, 6 restaurant options, a cafe, burger/taco stand, more bars, and anything else you need for a good time. The food was what you should expect, great if you ask them to make you something, brilliant if it’s local, average if it’s been sitting in the buffet for a while. You get access to the other property for the parties, which means if you don’t want to party, it’s ok to chill. The staff were amazing, super friendly and attentive. Being a 30min walk from the main town made it accessible and a bit of exercise to walk off all the drinks/tacos. A lot of the other guests were also super friendly and made the whole experience great.

I couldn’t find whether they had any stand up paddle boards but I didn’t look very hard…

The rooms and facilities are beautiful and comfortable: tasteful, modern design, from the bathrooms to the spa to the pools. There was a wide variety of dining options, and the main buffet was excellent, with tons of options. The staff were exceedingly courteous, with a lovely entertainment team. Finally, the setting is gorgeous, with large infinity pools and a stupendous view on the ocean, with frequent whale sightings right in front of the hotel!

With drinks freely available all day, a few guests overindulged, but the hotel staff were pretty adept at managing them. The evening shows were fun, but pretty loud; it didn't bother me personally but I know it affected some people's sleep. The beach was lovely, but not many guests seemed to spend time there, probably because peddlers were constantly trying to sell them things. The only thing I would ask the management to change, though, would be to add a sun shade or curtain to the gym's glass wall; it got pretty hot for people exercising in front of it when the sun was shining directly in.

When we got there, the receptionist said they only had twin bed rooms, which I requested a clean. I didn’t like that. He lied to me and said the view was the best. It just have two twin beds. The view was not the best when they did accommodate me with the queen, which was the right side of the hotel. That was the best view ever it came with fireworks at night from the other hotel the rock arch way better.

The staff worker lied about the view on the left side of the hotel is Santa Fe. It’s loud is the party resort and the view is the Santa Fe.

staff was nice

the room was half cleaned when arrived . The bed when I say the bed is hard as a brick like I thought I was in bed rock that was miserable for me for the whole week I could not get comfortable to save my life. My legs would hurt. And let’s not even talk about the size of the roaches that was on the property they were size of grasshoppers that’s how big these roaches are