The location was good. Walking distance to Chinatown, UTC, restaurants and everything. The rooms are new and comfortable. I like the toilet. We got the new side of it which is the other end of the building and our room is facing the street. They provided iron which is convenient for business or working trip. There is a place to hang the clothes. Parking was not much but just enough and since everything is nearby, we didn't really need to drive much unless you want to go to the bridge or KTCC mall.

We thought the gym is included with this booking but apparently it is only given free if you book the hotel straight from them. If not, you need to pay rm15 to use it. Our room was next to an empty lot on the right which I think is used as a bird nest house coz they will play the bird sounds whole day. Luckily they off it during midnight but can be disturbing during daytime if you are staying in the room. There are no other toiletries given except soap and shampoo. Basic coffee and tea is available.

We had a wonderful stay at this hotel, and we truly appreciate the excellent service we received. During our stay, we had to request a comforter change in the middle of the night. Even though it was Malam Raya and the receptionist was working alone, he responded quickly and efficiently. Despite housekeeping not being available in the same building, he went out of his way to get a fresh comforter for us without any hesitation. His dedication and professionalism made a huge difference in our experience. We are truly grateful for his kindness and prompt assistance. Thank you for going the extra mile! This level of service is what makes a hotel stand out. Highly recommended! Will definitely stay here again.

I had an amazing experience staying at this accommodation! The room was clean, spacious, and well-maintained, with all the necessary amenities provided. The bed was incredibly comfortable, ensuring a good night’s sleep. I also appreciated the strong Wi-Fi connection and air-conditioning, which made my stay even more comfortable.

The location was perfect—close to shops, restaurants, and public transport, yet peaceful and quiet at night. The staff were friendly, helpful, and always available to assist with anything I needed. Check-in and check-out were smooth and hassle-free.

good location, not too far to center... got a place to eat down the hotel . hotel is building renovated shop lot, seems newly done. some work still not completed, most things are new. clean. good staff, friendly, helpful, Clean room, big and easy to move around, great shower pressure and heat, A/C super cold.

parking space.. can improve a bit, like lines for guide.. where to park and crowded. but still they have a parking lot which is a big win, rooms are not padded or carpeted, makes sound echoes, so cant make too much noise.

easy location to get to any place I want to go.. because its middle of town... more i like is my wife using wheelchair... before this when i go hotel we have problem with small room area... but at here we get very big room area.. so easy for wheelchair moving n solat... i also said to my wife.. next time if we travel again to K.Terengganu.. we will choose... Areana Boutique Hotel for stay

The hotel should put more plastic for garbage... so it's easy for users to change the plastic garbage without having to go down to the counter to ask.

Location was great

Should provide breakfast Car parked away from hotel. Security was a real concern

I always come back here as I need to travel to terengganu for work purpose and there is just no other hotel that I could think of other than this hotel. their room is spacious even for a single bed.., and they have a water dispenser (at level 1) which suit my needs. I enjoyed each and every stay I had at the hotel. please do visit arena boutique hotel whenever you are in kuala terengganu.

i wish housekeeping would check inside the kettle while cleaning since there might be some leftover from the previous tenant. it might attract ants.

The room was impressively spacious and well-maintained, providing great comfort for a short stay. The hotel is conveniently located near the town center, making it easy to explore the area. I also appreciated the ample parking provided, which made things hassle-free. Being surrounded by a variety of restaurants was a big plus – everything I needed was just a short walk away.

Nothing major – everything met or exceeded my expectations. A perfect choice for a quick stay in the city.

I recently had the pleasure of staying at Arena Boutique Hotel & it was truly a delightful experience. From the moment I walked in, I was greeted with a warm & welcoming atmosphere. The staffs were incredibly friendly & helpful throughout my stay. The room was not only impeccable clean but also tastefully decorated making it feel like a home away from home. A restaurant selling asian & western cuisine is just next door. Overall my stay was nothing short of wonderful. Looking forward for another visit to Kuala Terengganu & YES Arena Boutique Hotel will be my place to stay.

The hotel definitely upgraded from the last time i was here 2 years ago. My previous stay was in a room without windows and quite dirty and damp. Fortunately this time the room that we stayed in was very clean and had big windows. Thank you for providing many prayer mats and the large room enable us to pray jemaah.

The shampoo and shower bath were both labelled "shampoo" so we did not know which was which. The windows was not soundproof and could get quite noisy at night. There was no extra keycards for the room so only had one for the whole family. Would be good if the hotel can provide minimum 2 cards per stay.