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$183-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, 88000, Malaysia
2,516 reviews
1/60
Free wifi
Air conditioning
Tour desk
24-hour front desk
Kitchen
Wheelchair accessible
Non-smoking rooms
Kitchenware
Welcome to Promenade Service Apartment, your charming home away from home in the vibrant city of Kota Kinabalu! Nestled just 0.2mi from the city center, this conveniently located apart hotel offers the perfect base for exploring all that Malaysia has to offer. With rates starting from an unbeatable $18, you can enjoy a delightful stay without breaking the bank!
Get ready to kick back and relax in one of our comfortable non-smoking rooms, equipped with air conditioning to keep you cool during those tropical days. Whether you're traveling solo, as a couple, or with a group, our 24-hour front desk and tour desk are here to assist you with anything you need—making sure your adventure is as seamless as possible! And with features like free WiFi and access to an elevator for the upper floors, we make your stay both convenient and enjoyable.
With over 2516 enthusiastic reviews from fellow wanderers, it's clear that our guests love the warmth and affordability of Promenade Service Apartment. While our parking and shuttle service come with extra charges, the added convenience is well worth it to ensure your exploration of Kota Kinabalu is hassle-free. Come join us, and make memories in this stunning destination!
At Promenade Service Apartment, your stay is infused with the spirit of adventure! Picture mornings leisurely waking up in cozy beds, then indulging in a delightful breakfast at a local café just around the corner. If you’re looking for a thrilling experience, our tour desk is ready to help you book unforgettable escapades—from island hopping in the clear waters of the Tunku Abdul Rahman Marine Park to scaling the magnificent heights of Mount Kinabalu. Get lost in the wonders of Kota Kinabalu, and return to your relaxing oasis after a fun-filled day!
For those traveling in groups or with family, our spacious accommodations are perfect for everyone to settle in comfortably. Imagine having a blast in our Apartment Duplex, where you can create epic moments with your loved ones while enjoying ample space and facilities. A gathering here is not just a stay; it’s an experience! Cooking together in the kitchenettes of our Studio options adds a personal touch, so feel free to whip up your favorite dishes with local ingredients—who can resist a taste of authentic Malaysian cuisine?
When the sun sets, kick back in our communal areas and share stories with fellow travelers. Our vibrant atmosphere is contagious, and the friendships forged here can last a lifetime! With countless smiles and laughter filling the air, you’ll realize that Promenade Service Apartment is more than just a place to stay; it’s a celebration of travel, culture, and togetherness. So, pack your bags, bring your sense of adventure, and make your next getaway extraordinary!
Closest airports
Kota Kinabalu International Airport
3miFree wifi
Air conditioning
Tour desk
24-hour front desk
Kitchen
Wheelchair accessible
Non-smoking rooms
Kitchenware
Kitchenette
Elevator
Upper floors accessible by elevator
Bidet
Show 12 photos
Studio, 2 Twin Beds, Kitchenette
2 Twin Beds
450 sqft
City view
Kitchen
Private Bathroom
Kitchenette
+
More details
Stay in our spacious Studio Room with Kitchenette, boasting 452 sqft of comfortable living space. This non-smoking room accommodates 2 adults and 1 child, offering 2 Twin beds, a private bathroom, flat-screen TV, air conditioning, and other convenient amenities. Perfect for a relaxing stay in our private apartment building.
Show 6 photos
Studio, Queen Size
1 Queen Size Bed
450 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x5
+
x3
More details
Welcome to our Queen Studio, a spacious 452 sqft studio designed for 2 adults and 1 child. Enjoy a comfortable stay with a queen size bed, private bathroom, flat-screen TV, air conditioning, and easy access to upper floors via elevator. With modern amenities like a shower, bidet, TV, linens, electric kettle, and complimentary wake-up service, this private apartment is the perfect choice for a peaceful and relaxing stay.
Show 6 photos
Family Deluxe, 2 Queen Size Beds
2 Double Beds
605 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x8
+
x4
More details
Relax and unwind in our spacious Deluxe Family Room, perfect for a family getaway. With 603 sqft of luxurious space, two comfortable double beds, and featured amenities such as a private bathroom and flat-screen TV, you'll have everything you need for a memorable stay.
Show 12 photos
Family
2 Double Beds
605 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x8
+
x4
More details
This family room features a seating area, air conditioning, flat screen tv and electric kettle.
Show 18 photos
Family, 2 Queen Size Beds
2 Double Beds
605 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x8
+
x4
More details
Welcome to our spacious Family Room, a perfect choice for a comfortable stay with your loved ones. This room boasts 603 sqft of space, 2 double beds, and a range of amenities including a private bathroom, minibar, flat-screen TV, and air conditioning. It's an ideal space for 4 adults and 1 child, ensuring a delightful and memorable experience during your visit.
Show 5 photos
Budget, 2 Twin Beds, No Window
2 Twin Beds
140 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
Welcome to our Budget Twin Room! This cozy room is perfect for two adults, with two comfortable twin beds and all the necessary amenities including a private bathroom, flat-screen TV, and air conditioning. Enjoy a relaxing stay in this compact yet well-equipped space.
Show 4 photos
Standard, No Window
2 Twin Beds
250 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Show 4 photos
Deluxe Studio, 2 Twin Beds
2 Twin Beds
450 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
Our Deluxe Studio offers a spacious 452 sqft of modern comfort with 2 Twin beds, accommodating 2 adults and 1 child. Enjoy a private bathroom, flat-screen TV, air conditioning, and easy access to upper floors via elevator. It's the perfect retreat after a long day of exploring the city.
Show 4 photos
Family Superior
2 Double Beds
605 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x8
+
x4
More details
The spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Show 4 photos
Family Superior, 2 Queen Size Beds
2 Double Beds
605 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x8
+
x4
More details
Experience ultimate comfort and relaxation in our spacious 603 sqft Superior Family Room. With two double beds, this room can accommodate 4 adults and 1 child. Enjoy modern amenities such as a private bathroom, flat-screen TV, and air conditioning, making your stay truly unforgettable.
Show 4 photos
Budget, Queen Size, No Window
1 Double Bed
140 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
Experience comfort and affordability in our Budget Queen Room. This cozy double room comes equipped with a private bathroom, flat-screen TV, and air conditioning, ensuring a pleasant stay.
Show 4 photos
Queen Room
1 Queen Size Bed
195 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x4
+
x3
More details
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
7.8
2,516 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Ng
8.2
September 2023
Interior of the room are perfect, clean and spacious rooms with new renovation at room and toilet. At the super cheap price and worth to get this bigger room in the KK town centre. Convenience for foods and shopping around the apartment.
Exterior corridor and share lift with low cost apartment residences resulted uncomfortable feel for ladies as many foreigners are going in/out at that areas. No free parking and cannot find it from google map. Advisable to search for Hong Leong bank Jalan Api-api which is beside the reception of the apartment.
Anah
8.2
November 2024
Affordable price. Good location. Under ground parking verry affordable price if u need to park your car for a long time. I like the customer services.very friendly. They event ask me via whatsapp if I need someting. The room also clean and big enought for us.I like the room.
My room (family room block 4/5, forgot the room number) very noice like some one walking around the room (i thing the uper room) at the mid nite and its difficult for us to get sleep.The TV in our room didn't work.so along we stay at the room we cant watch tv. Hopefully the service apartment will take note about thats.
Kasthuri
8.2
August 2024
Good
Was in aprtment , the lot was clean but the apartment was not Poor maintenance and paint peeling away
Khamis
10
September 2024
The room is clean, toilet smells nice and well maintained. The location is very good, nearby with the affordable restaurants, has mamak and 24 hour 7/11 downstairs. The food there is fairly cheap, and easy to access. The room is spacious, with a lot of facilities. The staff was very kind to help me when I accidentally locked out from my room.
The lighting maybe? Well because it is quite a dim room by the morning. I had to do my make up inside the toilet for the better lighting. And the bathroom door made with glass, slightly improper for the family members to stay together.
Elisa
8.2
April 2024
Complete facilities for cheap price
Daphiny
9.1
November 2024
To be honest , I did not expect much of the place because the exterior was quite old . Then , I saw the room . The room was phenomenal . Very neat and tidy . I stay in studio room and for me it was big and spacious . All the kitchen hardware was very clean . Definitely staying here again 💕
My dislikes was the route to the room . It was very confusing . I got lost once . I can’t use another route or else I’ll be lost 😅 Need to upgrade on the routing system so it will be more convience in the future .
Asyiq
9.1
April 2024
It's been my second stay here and so far, everything was good. The services is "servicing", and the price is totally "valid", it suits with the property offered. The location is strategic, as you can go shopping at the nearby mall which is Centre Point, and let's say if you're starving in the middle of the night - you can just go around the place to find something to eat. Rooms that I got are also nice, comfortable and clean. The toilet are also functional, and pleasant to be used. The staffs are also friendly and there's this one time I asked one of the staff for help as the television in my room can't be turned on, and it was quite funny as it was actually my mistake (I don't know how to turn their television on properly) but the point here is that, staffs here are helpful if you need their help and it was immediate. For the parking, it's easy to find the parking as you can drive and park in the basement parking so you don't really have to compete with other cars.
Some people might find this unpleasant, but since this property are sort of like shared with the "actual residence" of api-api apartment centre (is that the name?) here, it might be a little bit uncomfortable, the outside is can be quite unhygienic sometimes (no biggie worries, there are the actual cleaners that actually does their work here, kudos to the cleaners!) but it's not really the property's fault since it is shared with the other residence. And, as someone that are understandable, I am fine with it.
Maran
9.1
August 2022
1) spacious....for both its room size & bedding size (we checked into a double-queen with me as the only King)😜😜 2) all general/relevant room amenities & building facilities (as per described) were readily available & functional (eg. from stuffs inside the room to elevator service, security personal at the elevator lobby to room key-card access) 3) receptionist were "user-friendly" thru out our stay....a huge thanx to her (you know who you are)💝👍👏....too bad i didnt get her name🤪 4) f&b outlets were beyond my gastronomical believe....available at every inch of the entire apartment blocks, so long as your intestine could handle!🤑😎🤓
Damn angry (til now!) koz i juz can't figure out THE WHAT factors that i am suppose to list down/highlight as my comments on dislike!🤦🏻♂️🥴 So, eat your heart out naysayers💥🤘💥
Solehah
8.2
March 2024
The price is good, economical. It's a studio apartment which has 2 single beds, enough for a couple of travellers. Apartment also has a functional living room with a 2 seater sofa. The little kitchen is equipped for cooking with rice cooker, pot & other utensils. Love the complimentary water bottles, tea & coffee too. The location is awesome. The complex it's in includes almost everything you need. Plenty of restaurants, laundry, small sundry shops. The basement parking is cheap too. RM3 per entry I think?
It was a little confusing trying to find the office of the apartment itself. I need to park at the side & navigate the complex to find it. But that's the only downside. The other part is great 😃 Ah I do have to say it's an aged apartment & the elevator says it all. I like it tho! Gave it a rustic feeling. Definitely felt like I'd travelled into the 90s. Or maybe 80s🤭
Jali
9.1
December 2023
Shopping malls, mini markets, food stalls and laundry are nearby. Every block of the apartment has security. That one time, the WiFi was not working properly and we told the staff to fix it, they promptly took action on it. Very nice and friendly staff and also the security men 👍🏻👍🏻👍🏻👍🏻👍🏻 keep up the good work.
Noisy at night (cars and even music from the neighbourhood) but it's not the apartment fault, it's beyond their control. - need to improve the safety of installing a proper lock door from inside of the room (they've installed a lock door but our room at that time did not have the proper lock from the inside)
Attractions
Sabah State Mosque (Masjid Negeri Sabah)
0.6miNorth Borneo Railway
0.8miKota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.9miSignal Hill Observatory Platform
0.9miSabah Museum (Sabah State Museum)
1miKota Kinabalu Wetland Centre
1.6miGaya Island (Pulau Gaya)
4.1miTunku Abdul Rahman National Park (TARP)
4.3miManukan Island (Pulau Manukan)
4.5miSapi Island (Pulau Sapi)
4.8miMonsopiad Cultural Village
6miMari Mari Cultural Village
9.1miAttractions
Sabah State Mosque (Masjid Negeri Sabah)
0.6miNorth Borneo Railway
0.8miKota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.9miSignal Hill Observatory Platform
0.9miSabah Museum (Sabah State Museum)
1miKota Kinabalu Wetland Centre
1.6miGaya Island (Pulau Gaya)
4.1miTunku Abdul Rahman National Park (TARP)
4.3miManukan Island (Pulau Manukan)
4.5miSapi Island (Pulau Sapi)
4.8miMonsopiad Cultural Village
6miMari Mari Cultural Village
9.1miAirports
Kota Kinabalu International Airport
3miFree wifi
Air conditioning
Tour desk
24-hour front desk
Kitchen
Wheelchair accessible
Non-smoking rooms
Kitchenware
Kitchenette
Elevator
Upper floors accessible by elevator
Bidet
Accessibility
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Bathroom
Bathtub or shower
Bidet
Hairdryer
Private Bathroom
Shared toilet
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Building Characteristics
Private apartment in building
Food & Drink
Minibar
Tea/Coffee maker
Front Desk Services
24-hour front desk
Baggage storage
Tour desk
General
Air conditioning
Convenience store on site
Elevator
Facilities for disabled guests
Family rooms
Non-smoking rooms
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchen
Kitchenette
Kitchenware
Refrigerator
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Transportation
Car rental
Shuttle service
View
City view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$13 per child per day
3+ years
Extra bed upon request
$13 per person per day
The price in MYR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Promenade Service Apartment?
The established timings at Promenade Service Apartment are: Check-in after 02:00 PM and check-out before 12:00 PM.
Is free parking available at Promenade Service Apartment?
Yes, there is parking available at Promenade Service Apartment. It is a public parking area located nearby. While parking charges may apply, no reservation is required.
How much does a stay at Promenade Service Apartment cost?
The entry-level price at Promenade Service Apartment is $18. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What are the room types available at Promenade Service Apartment?
The Promenade Service Apartment offers a variety of room types including Studio Rooms with Kitchenettes, Deluxe Studios, Budget Twin Rooms (No Window), Queen Studios, Superior Family Rooms, Budget Queen Rooms (No Window), Deluxe Family Rooms, Standard Queen Rooms, Standard Twin Rooms, and Family Rooms. The rooms range in size from 140 sqft to 603 sqft. All rooms are non-smoking and can accommodate either 2 adults and 0 children or 2 adults and 1 child (with some family rooms accommodating 4 adults and 1 child). The bed sizes vary between Twin beds, Queen size beds, and Double beds.
What activities does Promenade Service Apartment offer?
Guests at Promenade Service Apartment can enjoy a variety of leisure amenities during their stay. The hotel features a swimming pool where guests can relax and take a refreshing dip. There is also a fitness center available for those wishing to stay active and work out during their stay. Other amenities listed include laundry facilities and a business center, which can be useful for guests needing to do laundry or complete work tasks while away from home. Unfortunately, the specific details about additional leisure activities or amenities at the hotel are not provided in the available data.
Does Promenade Service Apartment accept credit cards?
Yes, Promenade Service Apartment accepts credit cards. They accept American Express, Mastercard, and Visa. Additionally, cash is also accepted as a payment method.
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+1 (888) 385-8465