The staff - particularly Jocelyn and Kim at the Front Desk, and Fanny and Rosario, the Breakfast Room Attendants. They were all very friendly, and they were all about customer satisfaction! All of them are definitely assets to your business.

The parking at this location is very tight and needs either a reconfiguration, or a bigger parking lot. There is a very high risk of a collision between arriving and departing guests. There is virtually no wiggle room. Guests should not have to park offsite, on the street, or across the street, and then walk to the Front Desk with luggage and/or kids.

Family business and leisure.

Problem with hot water and drainage in bathroom sink was not very happy about that.No microwave in room, needed to be dressed to go down to basement area to heat outside food.

There were four problems with my room. The light from outside made my room sort of light and had trouble sleeping because my room was too bright. The floor got pretty wet from taking a shower even with the curtain closed. I saw a roach on top of the desk. The desk clerk who checked me in her name is Kim. She kept a copy of my debit card on record she said in case I smoke in the or damage the room, I never had to do this before when I stayed at this hotel, I felt like it was racially motivated. And the breakfast eggs and sausage were cold.

I like the idea of having breakfast on the property.

I did not like the toilet paper so far from reach…. I believe when you use a toilet the paper should be reachable. I am surprised many people have not complained or maybe they did….I am on the outside looking in so most definitely I would not know…..I stayed in room 217…. Please look into this matter….Thanks!

We didn't eat breakfast there but everything else was great , front desk staff was awesome and welcoming, like the room and location

What I didn't like was housekeeping they have no consideration for guest they start early and you can hear every door they close it's almost as if they slam the doors they also call rooms before 9 asking if we would like housekeeping to pass by to clean , I think that's something that can wait especially if we are on vacation not everyone wakes up early everyday

I loved the new look of the Ramada by Wyndham Hotel. As you enter, the artificial fire place and the misty aroma of the lobby is what catches the attention of your senses first. I stayed in a double bed room, that came with a mini fridge and freezer, television, standing closet that had an iron and ironing board in it, desk and chair and a Keurig machine. The room I stayed in came with a view of the parking lot out front. The bathroom set up was also really nice, the shower had really hot water which was refreshing and my friends and I had a beautiful LED lit mirror for our million and one selfies☺️. One final touch I really liked was the chandelier in the room. The Breakfast options were pretty simple but good enough for me and my friends. There were waffles, eggs, sausages, bagels and cream cheese, individually packaged variety of cereal and many juice options, coffee and tea. The lady that worked in the kitchen asked me to leave her a review on tripadvisor/google but the scan card was not working so i'll leave it here. Patty I think her name was, she was amazing, she made my friends and I waffles and she engaged in conversation with us and made us comfortable and we loved that. 5 star rating worthy😊 The hotel is a 5 minute drive and 24 minute walk away from the Mall at Bay Plaza which we also liked very much as we were close to the grocery store Stop & Shop where we picked up some last minute stuff.

The bathroom had a couple flaws, the sink basin had small brown residue that resembled boogers in it as if it wasn't cleaned properly, one of towels had long strands of straight hair wrapped up in it and the toilet seat had a small pee stain on it. Luckily we always go to hotels prepared to clean these facilities a second time to our liking but it's not ideal to stay in a hotel and have to re-clean. One of the double beds had a sunken spot in it which made it a bit uncomfortable to sleep in, maybe that should be changed.

I like how the place is secluded you can see it from the street but it is really private because when you come outside you towards the back of the place

I cant really think of anything except I do late stays so when I do a late check out my key card will probably stop functioning around 1pm so I have to go back and get it reprogrammed but other than that no complaints here

They allowed me to check in earlier than their usual check-in time. The property was clean and in a very good location, where food stores and other shopping areas are accessible within 10-15 mins walk

Their lift was not working at the time due to repair and I had traveled with heavy luggage hence needed assistance but only got it when checking in but not when checking out

I like how it’s tucked away off the main roads very pleasant I love they have free breakfast in the morning so thoughtful. Staff I came across was polite and pleasant

The front door slams Every time someone goes out or in an if u are in room 105 like I was u will hear every bit of the hard loud bang the door makes

Smooth check in thanks to Jocelyn from front desk & also Mike from front desk every question I had they answered and ms. Carmen the very best from house keeping I lost a special ring that night but res assure Carmen found it and held it for me with front desk..definitely coming back sooner than later

There was nothing I didn’t like about the property