Perfect for our needs, and easy walk, drive or Uber to Cirque/ENC. Easy parking right across the street. Nice staff, clean room and well-equipped gym. Lots of good eats nearby.

Things at the front desk can be peculiar as they don't tell you everything you need to know. For instance, the gentleman gave us three breakfast tickets for our three-night stay, but EACH PERSON required a ticket for each day. So apparently you need to pick up new tickets each day.

I was worried about a parking lot where many people said that it were not satisfied due to a lack of supervision and maintenance. However, I experienced the parking lot as good enough to use and easy to access. No dirt and risk at all. Overall, I recommend this hotel to those who value cost-effectiveness. -. Food: Breakfast is good to start a light morning. Served hot foods like sausage, eggs, and potatoes. -. Staff: Kind and smiling -. Room size: Good size compainrg another 5-star hotel. -. Room floor: Vinyl floor was better than carpet.

Overall, the bathroom was not bad, but it should be cleaned the water moss. Coffee at the restaurant tasted like paper.

It was a spacious and very welcoming room.

The noise levels originating from the restaurant during weekends are sufficiently excessive to cause significant discomfort, indicating that management should address this issue. Additionally, the breakfast offerings, which were intended to provide a diverse selection, were characterized by a lack of variety, leading to repetitiveness that diminished my appetite and necessitated ceasing attendance.

We frequently stay at this hotel when we visit Montreal as the location is perfect for our needs. The room was also very clean.

The remote for our TV wasn't working; however it was immediately replaced when my husband went to the reception. The coffee maker in our room did not function either. We didn't report it as there was free coffee available in the lobby. We have noticed changes since the last time we stayed here. Some good and some bad. We were disappointed to find out that the restaurant no longer has a menu to order from and the food was good. It is now only a buffet. Although the food was good enough it was cold. We didn't say anything because we had plans and needed to eat before going out. If we had more time we would have probably ordered from Uber Eats considering the cost of the buffet/person.

Room was quiet, clean, spacious and comfortable beds. Front desk hospitality was wonderful and very accommodating to allow an early check in and parking included.

It was hard to navigate the "extra's". No ice machine on floors, had to go to lobby bar. The elevator was slow and bumpy. Considering it is a Best Western affiliate, the included breakfast unfortunately is not. Perhaps consider adding: Bacon, sausage, waffles or pancakes, pastries/muffins, yogurt and granola.

It's pretty clean. For our 4 days stay, the staff cleaned our room daily with fresh towels and soap. Thank you. Breakfast was good, but muffins and hard-boiled eggs could be included daily. Staff was very helpful and courteous.

Parking is not good. Rusted water from the bridge on top damaged my car. No microwave oven in the room. TV was almost non available with 4, 5 useless channels, and confusing user interface.

Hotel was under the rennovation. The Air Condition of Internal side of Hotel Room where not good and not working. Hotel has very less staff to run the business. They didn't check the coffee machine before giving the room.

The Hotel Reception Girl working on after noon duty (Wearing Scarf to cover her head always. I don't know her name) was very rude and giving very bed replies. She totally misbehave when ask for the help and raised the complaine.

Great location, friendly staff, clean

I assumed there was a restaurant on site, which there was but not open. Arrived Monday was told it will be open Wednesday. Then on Wednesday I was told no staff restaurant closed but told Thursday would be open. Thursday closed. Very disappointing as I wanted to stay in and eat as well as have drinks in lounge.

Its a good place to stay rooms, service and breakfast was amazing. Just the reviews on google are bit scary but its not like that in real. Only thing is we have to park car underneath the bridge as hotel dont have their own parking and some not so good ppl were roaming around so we were concerned about the car but nothing happened and all went well

The parking facility

Booking.com implied there were rooms without private bathrooms. This is false according to the hotel, all rooms have private bathrooms. I had to upgrade on booking.com to get a private bathroom supposedly, so wondering if I could have gotten the same room for less.