The service at Cloud 7 was exemplary, from the parking attendant to the staff at reception and the attention to detail. We were upgraded to the most fabulous apartment and wished we could have stayed longer. We all agreed we would come back! Everything was amazing including the access to the Hyatt Plage which was a short walk away (the hotel is next door to the apartments).

Breakfast was not included so we went to a place in the village complex but it was very expensive and very slow service. Worst we had during our stay in Jordan, but they were very kind - just slow.

Ayla is beautiful! It’s definitely something to see when visiting Aqaba if you’re not staying there! The service in cloud 7 is extremely great! The staff is very helpful, you ask for something and you get it straight away. It was high season when we went and they still managed to do a great job! I definitely recommend it to families. Also the apartments are so clean and spacious! The cleaning team did a great job every day cleaning and packing the room.

It only gets a little noisy at night when it’s high season, although you can have the option to get a room that is a bit far from the center.

Amazing Stay at Cloud 7 Residence - Special Thanks to Yazan Qasrawi! We recently stayed at Cloud 7 Residence in Ayla Aqaba, and it exceeded all our expectations. The staff made us feel welcome, but one employee, Yazan Qasrawi, truly stood out. Yazan was incredibly attentive, friendly, and always went above and beyond to make our stay exceptional. His local knowledge, helpfulness, and warm smile made our experience unforgettable. We want to make sure Yazan receives our heartfelt appreciation – he deserves to be the face of Cloud 7 Aqaba. His dedication to excellent service truly made all the difference. The hotel itself is fantastic, with great amenities and a perfect location. Thanks to the entire team, and especially Yazan, for making our stay so memorable. We’ll definitely return!

Every thing was perfect

I recently stayed at Cloud7 in Ayla, Aqaba for two days, and I had an amazing experience! The location is stunning, with beautiful views and easy access to the Marina and beach. The room was modern, clean, and comfortable, providing everything I needed for a relaxing stay. The staff were exceptionally friendly and helpful, making me feel welcomed from the moment I arrived.

The breakfast. It wasn't a buffet. Instead we were handed vouchers to get breakfast from restaurants. There were only two options and the food was not good.

We had a wonderful stay at Cloud 7, which is strategically located in the heart of Ayla Marina. The hotel is surrounded by shops and restaurants, and it’s just a short walk to the beach, making everything easily accessible. The views from the hotel are absolutely stunning, adding to the serene atmosphere. The interior design is creative and modern, contributing to a welcoming and stylish ambiance. On top of that, the service was exceptional, with the staff going above and beyond to ensure a top-notch experience.

Some minimal maintenance is required, particularly in the bathrooms and showers. A little attention to detail can go a long way, with small issues like faucet handles and tile edges needing some upkeep. Addressing these minor points would enhance the overall guest experience

"I recently stayed at Cloud7 Residence Ayla Aqaba, and it was an outstanding experience from start to finish. The architecture and design are breathtaking, with every detail of the furniture thoughtfully selected to create a stylish and comfortable atmosphere. The location is perfect, right in the heart of Marina Village, offering a vibrant yet relaxing setting. The staff went above and beyond to make our stay unforgettable. I want to especially thank Yazan Qasrawi, Rashed and Laith for their exceptional dedication. They consistently went the extra mile to ensure all our needs were met, making us feel truly valued as guests. Their commitment to excellence is commendable and deserves recognition. Thank you, Cloud7 Residence, and thank you Yazan, Rashed and Laith for a memorable stay. We can't wait to return!"

Everything about the apartment was amazing. We had two apartments each accommodates 4 people as we were 8 friends and family members. The two apartments were separated from all other apartments by an external glass door which made us feel as if we are living in a spacious villa. The duplex had a fabulous terrace where we spent the late night gatherings. The staff is very welcoming and very much service oriented. We had a minor problem that was sorted out by the team in a timely manner. Few names to mention that really added value to our experience are Shua'ib, Abdullah, and the team at the reception.

Nothing

Great hotel. But....

Everything was great at this hotel. Although I had a room 1 floor above the bar and restaurant area. No lift to the apartment and had three bags. The music went till 1.30am and it was doof doof music. I didnt sleep all night. People talking loudly till 3.30am. Book a room away from this area. This eas a wednesdsy night so it would be worse Thursfsy and Friday. I was a tired trsvelker so ruined my experience. Woukd staybthete again away frkm this area.

Very comfy ,quiet,clean Staff are very helpful Breakfast delicious at Hatoota Location great Spacious free parking

If you have children , you have to upgrade to a bigger apartment and pay extra, which should be my decision in my opinion I did not upgrade because they were fully booked But paid extra for breakfast and pool for 7 yrs and 10 yrs old child which should be free. Pool was very far away in a different hotel

almost everything here I liked especially: - staff are so friendly specially miss. Amel she was so helpful and kind - the design of hotel is amazing - cleaning is wonderful - everything around me so I didn’t have to go out side the resort

I wish there is privilege for me when I want to visit some shops inside a resort coz I felt a disappointed when the guard refuse to let me enter without reservation I said I’m resident, he said even so you need reservation I told him I select this place coz it included those services