I am not normally one to write reviews however after exhausting myself with searching Tokyo accomodation and Ive also stayed in Tokyo twice before I will save you time. I will say this, you can stop looking and just book. Whilst there was minimal staff interaction due to not being needed and also being a self check in Hotel there was staff available at 3.00pm when check in opens and they were great. Process was smooth and both Stayme and booking.com were both excellent in providing easy to follow instructions. The room was better and bigger than I thought, YES unusual for Tokyo :) Everything you need was supplied inclusive of toiletries.A Lawsons and family Mart were a 30 second walk in either direction if you need anything. Beds were super comfortable, air con/heater split system that was easy to use, shower awesome with washing machine dryer and a seperate toilet which was fantastic. if you want gym, pool, onsen then this is not place for you although there is a gym 30 seconds up the road. This is a place if you want to sleep up to 4, that is new or like new, that is well appointed and excellent value for money in Tokyo but most of all its LOCATION!!. UENO STATION 2 minute walk to JR lines, 5 minute walk to metro lines. ( we got METRO 3 day unlimited rail pass from memory about $15aud).10 minute walk to Keisi - ueno station for Narita airport line. 40 minutes to Narita. $20 aud. you are literally less than 20 minute train ride to wherever you want to go, 10 minute walk to shopping district, Museums, zoo, Park, 20 minute walk to ninja and samurai museum anyways you get my drift. stop looking just book. hope this helped :)

Not a dislike just a suggestion. A couple of tea, coffee,sugar satchels for arrival.

It was conveniently located near Uneo Station, which was perfect for travelling, especially cause we were catching the shinkansen, and this was one of its stops. It was also within walking distance to the market. The accommodation has washer/dryer within the apartment making it very convenient and although it is compact which we expected as that's how most accommodation in Tokyo are, we love that our family of 4 was able to still have a bed each. Would definitely stay again.

There is no onsite reception, so you do need to self check in, and there's no option for luggage storage, so if you are forwarding your luggage, that may not be possible. However, there are plenty of lockers close by at Uneo Station.

Location, facility are top-notch

Need to check out at 10am. No place to keep luggage when checking-out.

It was very close to the train station and convenience stores. Very good value for money. Our room was good for 4 but it might get cramped for 4, 3 would be comfortable.

I'm not used to unmanned front desk. It would have been if there was someone to ask questions

The location is excellent close to Ueno station not far from the Iriya exit. It is easy to find. The room was clean and looked just like the pictures. It is like an apartment with kitchen, washer/dryer, and separate toilet and bath. One of the more spacious rooms I stayed in Japan. I would recommend and stay here again.

The QR code for booking.com would not scan correctly, it would add spaces and I had to manually type it in Shampoo/soap amenities at the front desk would run out Towels are on the thin side

Great location. Nice and clean, with nice bunk beds in the family room. Good view and little noise on the top floors.

Awful check in. Despite having uploaded relevant documents from home and having the QR code ready we were unsuccessful in checking in. There are two check-in machines, coming up with two different errors! All other couples we met trying to check in also had problems. We finally managed to get in after an employee came by and helped us and the rest of guests trying to check in. If you are lucky to check in it is a great place, but would not rely on a late night check in…

Very convenient hotel that comes with Washer and Dryer. Space is also big enough to accommodate 3 of us. It is close to Ueno station, which has JR, Kesei and metro lines. You can go to hotel from exit 9 if you prefer to walk on the street, or use exit 7 if you prefer to walk in the tunnel.

Check in was a bit confusing. App is not very user friendly and not that secure. Try to register your info beforehand to get QR code and use it to check in instead of entering reservation code

In our opinion the accommodation is very good. Comfortable beds, washing machine, AC, enough space for two people easily. The self check in was not so complicated as I read in the reviews beforehand, just do it online and then you only need to show a QR code at check in. There was staff present so they even helped us.

The carpet in the room was not the cleanest but there is a vacuum cleaner in the room so we fixed that quickly. Also 2 rolls of toilet paper are not enough. There should be at least 4-6 rolls prepared just in case. We bought more at the nearest store so it’s not a huge issue but for the price it should be included.

Good hotel near Uneo. We had to provide lots of information to the hotel in advance, which felt odd, but when we got there, we realised it was a fully automated check-in, so it became clear. For that reason also they could not take our luggage early, but they did provide a link to coin locker locations nearby. When checked in, the room is actually an apartment, fully kitted out, even with washing machine and kitchen. It's really comfortable and clean.

The apartment was a good size with enough room to have suitcases open and still have space to relax comfortably. Kitchen was really well equipped compared to other accommodations we stayed in. Even though we were informed the front desk was unmanned and it was a self check in accommodation, we still found that there were staff at the desk during the busy check in/out times and they were friendly and helpful. Location is an easy 10min walk to Ueno station and a leisurely 30 min walk or few minute train ride to Akihabara or Asakusa.

Our only issue was there was a Karaoke bar nearby and we were woken up by drunk people singing loudly in the middle of the night on every night of our stay.