The hotel location is excellent, 3-5 minutes away from the Shimbashi station. The room was adequate, a bit small but this is well in line with the price. There were enough amenities that made the stay quite pleasant, especially the customizable pillows. A/C was strong, and the staff was very helpful.

The duvet that was in the room was way too thick and warm. Even if you have the A/C at 19C (which is quite cold), you will still sweat under the cover especially if there are two people under the duvet. Also, the duvet had a medium sized stain which is not terrible (it had a duvet cover), but it was still a bit nasty looking.

My side of the room did not have much of a view. Not sure about the other side, should have a better view than my side. The location is great which is right at the middle of the Ginza line. It is quite convenient to use the metro. From the Narita Airport to the hotel using the limousine bus is more convenient. I not we have to use the JR line and change to the Ginza line at the Tokyo Station. If you don't have any luggage, it should not be difficult.

Everything is so far so good. One small thing, maybe, need one more laundromat location. There are only 3 machines for 11 levels...may not be enough

Location, staff and pricing was very good. Room is small but functional, bathroom was well stocked and they had lots of free amenities in the lobby. Pillow selection was a big plus.

This first room we had did not have a great layout (2nd stay was better) as it had an angled TV. Also, duvet was too warm. Lastly the room we stayed in you can still hear the train pass by, albeit not so loud.

This hotel is extremely convenient. The staff are very nice. It's very easy and cheap to do late check out or early check in if your plans change. There are many different amenities available in the reception area, and they are extremely useful. While rooms are not huge (none in Tokyo area), the are very comfortable. This is definitely a step up from the very basic APA hotels, but still affordable. Easy access to Shimbashi station and walking distance from Ginza and the Emperial Palace grounds.Also very nice views of Tokyo Tower from the room!

It was very close to the train station. Lots of restuarants & supermarkets in the area. Staff were friendly and speaks a good level of English. I like the room amenities, all at the reception, so you can grab what you needed. Coffee and tea making at the receptioin as well. I like that there were self laundry services (can use Suca card to pay, not only coins), ice dispenser machine.

The room was ok in size, but was just big enough to open the luggages in the room. There was no daily cleaning for our room, which we are normally used to.

Relatively large room sizes. Very friendly and helpful staff that I'm sure is sick of me asking them for a scale to weight my luggage :). At the lobby, they have a wall with a map and multiple sites of interest close by (and airports) and how to get there. Places ranged from restaurants to museums and shops. The hotel does not offer many amenities within the room, but they have a small table in the lobby where you can grab anything you require.

The location was great — really close to the station, which made getting around easy. Overall, the stay was fine, but the room was very small for a group of six. I had mentioned from the beginning that we were six people, but I was still asked to pay more for extra beds. That was frustrating, especially since I had clearly stated our group size when making the reservation.

Very clean .

Room is standard business hotel room, may be a bit bigger. Facilities are great. Building is modern, everything written in both English and Japanese. Lobby provides coffee for free. Staff is great. They allowed me to stay working in the lobby for few hours after check out and store my bag till the evening.

First, the location. It is conveniently close the subway and other public transportations. The staff is very friendly and try to help you in any way they can. Hotel has a laundry room which comes very handy if you are travelling light. Room was not very spacious but still we were satisfied even with a child staying with us. Definitely recommend this hotel if you are visiting Tokyo as a tourist.

Nothing in particular :)

Hotel exceed our expectation, room are pretty small (which is normal in Tokyo) luckily we’re asian and fit 2 adults and 1 child. Location is close train station and has nearby kombini store for quick meals. Hotel staffs are very friendly and accommodating. Coffee in the reception is very good too. Will definitely book this hotel in the future.