Friendly and helpful staff front desk. Respectful housekeepers. Comfortable room. About 13 minutes walk from station.

The detergent for washers was "smelly," 6kg for ¥300. Dryers weren't as effective as I wanted it to! (¥100/ 30 mins) Took me almost 3hours for drying!! That's not including the washing 😒 Spent a bit but clothes still moist - unhappy. Could you please change and use nicer smelling detergent? There was instruction that indicated no adding of own detergent!! And have proper drying ventilation for the dryers please? Travellers like us that travel for 21 days, need our clothes smelling nice and pleasant! Thank you.

Room was clean, bed extremely comfortable,there was a fridge. and all the staff were amazing. Unlimited supplies of coffee, tea,sugar, creamer etc. Family Mart next to the entrance which was very convenient. Only negative was that the room was small ( not unusual in Japan) There were 4 coat hangers on a small rail but nowhere else to put clothes - difficult when you're there a fortnight. This was in a standard double room.

Location is great, just 5 mins walk away from nagoya station taiko dori exit. there is family mart at the lobby as well. Room is comfortable with comfy bed, clean toilet & single air con in the room (not central!). Love the amenities given in the lobby as well though it would be great if there are skincare amenities.

no USB plug for charging, lack of power slots for charging as well (only have one next to the bed; none on the table). pillow is too soft for me.

The staff were very polite. The distance between the hotel and transportation was within walking distance. There are many restaurants and convenience stores surrounding the hotel, super convenient! When we did not ask for housekeeping, they brought us fresh towels everyday and hang outside our room, we ended up with 4 bags of fresh towels in the room - we always have fresh towels to use.

Nothing I don’t like about the hotel.

Great location for the train station (literally 5 minute walk) and the staff were really nice. We were out all day at the F1 so literally it was just somewhere to sleep. The bed was comfortable (even if a little small), the shower pressure was good and the pajamas were a lovely touch. Corner shop attached to the hotel which was extremely useful.

The room was pretty small but we were expecting it and I think this is quite standard in Japan. Being two Europeans with massive suitcases it was a bit of a struggle to find somewhere to put them but it was manageable.

The hotel is a short 5-7 minute walk from Nagoya Station. People may get it confused with the Via Inn Tsubaki-Cho hotel, so make sure you check the signs. This hotel has a Family Mart on the first floor, so it’s convenient for grabbing coffee and snacks during your stay. I like how you can put up “please make up the room” or “no room cleaning” signs. The staff leaves towels and trash bags in a white bag on your door when you don’t need your room cleaned. The staff is friendly and helpful.

Nothing bad to say

Close to train station. Close to many shopping centres and restaurants. Best part are the free drips coffee. Staffs are nice,. Also close to famous noodle restaurant where former Japan prime minister dined. Don’t know the name of the restaurant, but can be found underground shops.

Rooms are a bit small. We are a family of 4 and have to rent two rooms. We like to share one big room together so we can share our experiences at the end of the day outing.

I liked that the gave a present kit to my kid for the hotel amenities, went several hotels around Japan and it was the first time, stayed for two nights but still they cleaned the room and brought new towels the next day. It was very close to Nagoya station and right next to hotel there is a convenient store.

Everything was perfect

Rooms were small but it was expected. The staff however was exceptional, from housekeeping to the front desk. Front desk help arranged to ship my luggage to the next hotel, they called my next hotel to confirm my reservation prior to shipping to be sure. Stayed here to go to F1 in Suzuka and would stay here again

I like the unli UCC drip coffeee, toothbrush, body towel, and other toiletries. It would be perfect if there are shower cap and cotton/cotton pads.

The clogged bath tub. It took longer time to drain. So when rinsing the hair and body, the feet is soaked in dirty water.