A true Japanese experience, with marvelous breakfast and dinner. Enough food to satisfy a Sumo wrestler. Brilliant !! Fantastic Onsen ... Really big with panoramic windows looking out over the slopes. The staff speak very little English, but they will go out of their way to ensure you have the best experience possible. I think I was the only non-Japanese person staying there and I really enjoyed my week at Iwasuge. There was a booking.com mistake in that I booked a twin room with single occupancy, but got charged for dual occupancy. Iwasuge noticed this, contacted me, and the difference was refunded. If they had not of done this, I would never have been aware of the mistake. Thank you so much for your integrity. Local bus stop is only a short walking distance away, but a little steep and slippery, so Iwasuge's pick up and drop is is really appreciated. Conversely, if you mis-time the last lifts to get back, the local bus shuttle will get you there (Hoppo Onsen bus stop) and then a 100m walk, and you are home easily in any case. I booked the mountain view room and was really glad that I treated myself to this bit of extra luxury. Yes, I will certainly be looking forward to staying at Iwasuge on my next trip to Shiga Kogen.

Just a "heads up" in that it is not truely "ski-out ski-in". Yes, you can ski out to the gondola station, but that opens a little later than other lifts, and maybe not at all if it's snowing heavily or it's windy. To get to other lifts, such as bottom of Giant, you'll need a 100m walk before being able to ski. And you will definitely have a 100m walk at the end of the day to get back to Iwasuge.

The staff were all incredibly friendly and helpful. Going above and beyond to assist us. It is very well situated to the gondola heading up the mountain!

The property is a bit challenging to reach through public transport as there is only certain buses that go to the area.

Great location, friendly staff, clean spacious rooms with beautiful view, delicious food that they catered for our vegetarian needs (and definitely could have done vegan as well). The hotel is right next to two ski gondolas which makes it perfect to take advantage of the ski resort no matter your skill level.

Sometimes the staff would bring the hot food for breakfast a bit too early and while i was waiting for my husband to arrive the food got cold. But it was not such a big deal. They don’t rent snowboard gear, the closest shop that does is a 10 minute bus ride away. We rented in Yudanaka.

Choosing this hotel again for my Shiga ski trip is a no brainer. Great location, next to two gondolas, easy access to ski pass office and most of central ski resorts. Cozy vibe. Incredible meals everyday. Spacious, clean tatami room with comfortable beds. Staff are super nice and helpful, Aika-san and her colleagues (unfortunately did not get every names) made me enjoy my stay 100%. Only note to those who prefers private shower, this hotel has only public bath (but with nice hot spring which is all I can hope for after whole day of skiing!)

An amazing place to stay in the heart of Shiga Kogen. We LOVED Hotel Iwasuge and the people who run it. We were greeted in warm and friendly manner and that set the tone for the entire stay. The location is AMAZING, the food is AWESOME, the rooms are WONDERFUL, the onsen/spa is GREAT for your sore ski muscles. I was genuinely sad to leave here and miss seeing the lovely staff who helped us on a daily basis. I wouldnt hesitate to recommend Iwasuge to anyone who is after a genuine, friendly 'taste of Japan' place to stay in Shiga Kogen - you wont be disappointed.

I had no problem with it - actually I loved feeling like we were in Japan - but there was no shower in the room. So if you are not going to like using the communal space then its something to consider - but you will be missing out on something special - the view from the onsen as the sun is setting is spectacular! My advice - don't hesitate go to Hotel Iwasuge!

The staff is absolutely fantastic! They doesn’t speak English but whit google translate, hands and feet we became really far. They helped us with planning our trip back to Nagano. In case you need help for information about the bus etc. go to the reception! They even brought us to the bus stop in heavy snow! The food is delicious! Super Japanese which gave us a traditional feeling. We also booked the typical Japanese room, do it for the experience (not for the comfort…) After a long day of skiing and cold the hot water spring is so nice and warm! Our best Japanese experience we had here and we will definitely come back!

Great location, with a very short walk (or ski) to gondola or the slopes. Food was excellent. Staff are very friendly. Rooms were large by Japanese standards. Onsen with a view.

Older building. Lounge / shared areas don't see a lot of use, which could be a pro/con depending on whether you want to see any other guests. Not all buses stop at the nearest stop (Hoppo Onsen)

We loved our stay at hotel Iwasuge! It was located in the perfect spot next to the Higashitateyama Gondola so you can ski across into Ichinose! The food was delicious, beds were super comfy and our view was fantastic. It’s an old hotel but it has a lot of character. The Onsen was also amazing, it had a beautiful view. Highly recommend 😊💗

This hotel is in an amazing location right between two gondolas so completely ski-in/ski-out which meant quick and easy access to first runs on the slopes. It’s also right at a bus stop in which a free bus connects the resorts. The food was excellent and the staff incredibly friendly, welcoming, and helpful.

The staff were very kind, helpful and knowledgeable. Most of them spoke some English. The food was really good, they catered to our dietary requirements (vegetarian and pescatarian). Excellent value for money. Good location on the mountain.