The Onsen was great and refreshing with good shower options. You can get fresh towels easily. The whole facility is equipped with a manga library, lounge, massage chairs, ping pong tables, washers and dryers, and a great view of the lake from the windows which can be opened! The hotel is old but still in great shape like a cozy 70s. The rooms are all completely clean with comfortable beds, a TV, and room slippers.

The building is old and it can show in the bathroom ceiling with some plastics yellowing or some lime build ups near water areas, but nothing that affects the function or could be containing.

Our room faced Lake Abashiri, offering a great view of the lake. Although the hotel is a bit dated, it was clean and comfortable. The public bath was large and clean, with a spectacular view. We especially loved the outdoor pool! The rest area on the second floor was well-lit with natural light from the floor-to-ceiling windows. Breakfast was quite good with plenty of choices. The staff was very helpful and attentive, assisting us in finding a few excellent seafood restaurants that we thoroughly enjoyed.

The front desk closed at 22:00, which was inconvenient. We found the pillows too hard and couldn't sleep. When we tried to go downstairs to change them at 2 a.m., we discovered no one was available to assist us.

Spacious room and a nice location near the lake. You can get a bit more of a Japanese experience here with the Japanese-style tatami rooms and onsen. The table tennis tables were also popular with us and others.

Nice place with good spa and nice breakfast. The spa facility is somewhat old but quality of water seems quite good for me. Also, breakfast was delicious and composed of specialized local food.

The distance from city was not close and difficult to find hotel entrance at night.

Great onsen. Beautiful view. Spacious room

Beds were hard, and the pillows felt like they were filled with marbles. Futon was also thin and hard

Nice recreation area with massage chairs , drinks, table tennis . Good dinner spread with drinks . Nice lake view .

Room is old.

The location, the stuff. Very clean, great view to the lake

Facilities and common spaces were comfortable and relaxing.

NA

Room size is so big

Hot spring facility is not that now and clean. But fair enough to its price.

Breakfast was mostly Japanese food. Staff were brilliant.

Location meant the need for a taxi.