This beautiful hotel is close to all attractions like Arena, House of Giulia and also for those who love shopping won’t be disappointed as bringing the bags back to the hotel room is a max 10-15 walk from the main shopping streets. The hotel rooms were clean and I personally loved the wooden floor and the nice reading material before sleep. Lots of love into the details. The hotel bar and the lobby amazing, staff very pleasant and helpful.

Was all perfect!

Smart hotel, in an excellent location with a fabulous rooftop terrace and dining area overlooking the city.

One thing caused me to drop the rating from a ten to a nine. My daughter had a dairy intolerance so we took particular care to check to menu for EU 1169/2011 information (which identifies the presence of any allergens in each menu item (e.g. nuts, dairy, gluten, shellfish). Despite choosing a dish that purported to contain no dairy products, I asked the waitress to double-check, and she discovered that the chef had decided to use butter in the marinade! We were offered an alternative, and the staff were very supportive, but this was a dangerous 'unforced error'.

Best hotel in Verona. Quiet central, historic building, fabulous rooftop bar, great staff, excellent breakfast. Fabulous lounge and indoor bar. We had a great room with views over the historic church next door. This was our second visit to this hotel and we have become converts and will return next year for the opera season.

The weather was a bit disappointing, for which I cant hold the hotel responsible. Everything about the hotel was great. We also recommend their hotel in Bologna, The Grand..

The characteristic building with a stylish interior decoration. Very helpful and friendly staff The magnificent root top terrace. Our room was not very spacious, but everything we needed was there and we liked the authenticity of the decoration.

The quality of the food served on the roof terrace restaurant is really so so, the service is a bit amateurish. The quality of the food served at breakfast is mediocre too. It feels a bit cheap that you have to order a fresh orange in a five-star hotel and pay extra for this.

All the staff were very friendly, helpful and knowledgeable. The hotel is in a fantastic location, being close to a few of the main piazzas, churches, the arena, museums and historic bridges, plus our room was very quiet, a decent size and comfortable. Lots of great restaurants & cafes everywhere. The standard breakfast was good, with a nice selection of food and well staffed with very friendly and efficient staff. The terrace was lovely for drinks (we did not get a chance to stay long, due to the poor weather the week we were in Verona). The hotel also has a nice comfortable bar in the reception area.

Like many hotels in Italy, there was no tea or coffee making facilities in the room, which is a shame and would add to the room comfort if provided. Again, like many hotels in Italy, the TV did not have many English channels (just the usual BBC World news, CNBC, Bloomberg etc). It would be nice to provide some more of the English channels.

The Due Torri is an exceptional hotel, with elegance and style everywhere. The staff are very attentive and genuinely helpful. There is an air of classical charm here, the lobby seating area is grand and spacious, there was a Jazz quartet one of the evenings which really gave the place a special vibe. The hotel is in a great location in the old city, beside the Basilica San Anastasia, and in a quiet square just off the end of the main high-street. Restaurants abound here, with great variety of cuisine on offer, historical sites are within very short walking distance and the whole atmosphere of this city is at the same time relaxed and alive.

All the staff were very friendly, helpful & professional. The hotel had a lovely rooftop terrace bar. Hotel ideally located in the historic centre which made sightseeing much more bearable in the extreme heat.All areas of the hotel very clean. Lovely unexpected surprise of a cake on my birthday...excellent personal touch

The lift direct to the breakfast room was extremely small which could result in lengthy delays going to & from breakfast. Breakfast a little disappointing for a 5 star hotel.The rooftop bar closing at 23.00 could be frustrating if calling in after an evening meal.

Lovely ,historic hotel .Central and just next to a beautiful church and a short walk to all the historic sites .The view from the panoramic terrace is truly beautiful .On my birthday ,I returned to my room to find a lovely surprise -a birthday cake for which I was pleasantly surprised and so grateful ,so,my sincere thanks 😊😊😊👍👍👍

nothing

Fantastic location. Bed and bed linen was so comfortable and we loved that we could open the door onto private balcony. Staff very helpful.

Liked everything very much. I would say breakfast could have been better (more variety).

Breakfast was excellent, the location was perfect for us. We loved being near Piazza Erbe. The staff was very friendly and quite accommodating. We would stay here again. The bellman was great, he even gave us a history lesson while we were waiting for our taxi. Really enjoyed our stay.

I'm not really sure, no complaints