Breakfast was amazing, rooms clean and comfortable, great location

Guy running the desk was very unpleasant. He tried to charge me for another guest even though I booked for 2 people. He argues that he is losing money and I needed to pay for breakfast for my second guest. Eventually after showing my booking for two he grumbled and let us both eat in the morning. He also made us leave our passports at the desk upon check in for 10 min while he took us to our room which we did not like

The location is perfect. It is slightly off the main street so the noise and crowds are not outside your room. The ferry spot is right out in front and has ferries to every location. The square and Doge Palace is a short walk away. Our room was lovely and large -a mix of old world charm and modern amenities overlooking a private courtyard. The staff was very friendly and helpful. We will be back!

The only negative was we took them up on the free trip to Murano and ended up in a kind of hard sell in a showroom. I would skip it and take a ferry next time.

Clean, good location, very friendly staff.

Slightly different from what I expected from the pictures posted on this site. Room is outdated, uncomfortable bed ect

The hotel is situated in a quiet street 5 min walk from the San Zaccaria vaporetto & alilaguna station. The neighbourhood offers a variety of very good restaurants, cafe’, patisseries. Though central, my room was very quiet with double glazing. I loved the freshly planted flowers blooming in my veranda the Easter days, overlooking a classic Venetian roof scene. The receptionists were professional, always polite. I took my breakfast outside. I was very satisfied with my stay, and would happily return.

Beautiful location and building. The bathroom had seen it's best days but everything was sparkling clean and came with everything we needed incl. quality bath products. The breakfast was surprisingly generous and staff very friendly. Very good beds. We had a superior double room with a small sitting corner which made the whole difference for a bit of space (the rooms are small as they often are in Italy), and a view to the inner yard (there's nothing there but you get more light into the room). No bar or lobby life at the hotel but there are plenty of places around. I would stay there again.

It got quite hot in the room, even though we turned of the heating and it was very cold outside. Not a big problem though as we cold easily air the room out with fresh air coming from the canal. .

Location was ideal. Perfect distance from all main parts throughout Venice. All of what we did was no more than a 15minute walk. Room was lovely, great air conditioning, bathroom fully stocked and great shower. Mini bar was full and good choice. Working TV and plenty of power outlets. Tea, coffee and kettle in the room. Lovely view over a little courtyard. Room was spacious and perfect. Staff were friendly and helpful. Breakfast had plenty of choice and all hot food was still hot.

The “large bed” we had was just 2 beds pushed together but besides that, no faults or problems.

First the location was fantastic to get access to the waterfront. We walked through the northern backstreets to get there which took 45 minutes. Def better to get a waterbus traghetto from the station Traditional character hotel. The staff was very helpful with advice , that makes the difference. We got a good deal for Venice so the value was great Hope to return.

The view wasn't too great for the room we had but for the price it was a minor detail. Also id advise getting the booking dot com breakfast deal in advance. Better wine glasses for the room would have been a nice touch.

This location is perfect if you want easy access by boat / water taxi. We took a private boat arriving from the train station and then departing to the airport. Super easy place to access especially if you have lots of luggage. The staff was amazing and Gabriele is the absolute BEST! There are lots of places to eat and drink nearby but you are tucked away (10-15 min walk from all the Rialto Bridge foot traffic). Shower had hot water and great pressure.

The quadruple room is up one flight of stairs and is pretty tight quarters. If traveling as a group of 3-4 people without kids, I would suggest booking two rooms instead. There was a random slipper tucked back under the bed and super dusty so I assume it has been there a while. The pillows were hard and flat but the beds are comfy.

Romm was clean and comfy. Breakfast is very good and costs 15€ a reasonable price. Location excellent. Staff polite and helpful.

Bathroom is shabby with a plastic curtain around the bath. The water stream was POOR so the shower experience was a disappointment. Towels had holes, not once but each day .... realy should be replaced immediately. They put plastic cups - come on! And no coffee/tea in the room. These points are really under any standards of similar hotels....and as pricey as this one.

The hotel was just perfect, the room was lovely the kids had there own little room, our bed was very comfortable, breakfast had lots to choose from for a small hotel, the room didn’t have tea making facilities but spoke to reception and they gave me everything I needed, the hotel bar I think was actually cheaper then drinks outside, the location was perfect, few steps away from Alilaguna san zaccaria stop, 5 min walk from st Mark’s square and 20 mins walk from rialto bridge.