The room was clean and charming, and the breakfast was especially wonderful - everything was fresh, well-prepared, and beautifully presented. The breakfast area itself was also lovely, with a peaceful atmosphere during the day (even though there were a few late-night parties outside). The pool area was also beautiful - a perfect spot to relax. All of the shared spaces throughout the property felt thoughtful and special. Francesca at the reception was incredibly kind and helpful throughout our visit - she welcomed us warmly on arrival, guided us perfectly with parking, and even recommended a local luminarie event that made our trip truly special. We’re very grateful for everything and would definitely come back! — Park from Korea

There were just a couple of small things that could be improved — there was no trash bin in the room at first, but the staff kindly brought one when we asked. The soundproofing between rooms seemed weak, and although we were very quiet throughout our stay, we still experienced some discomfort. It was also surprising that there was no television in the room, and the bathroom sink drained a bit slowly.

The location is wonderful, the historic palazzo is beautifully decorated, the rooms are cleaned every day, and even all the belongings are neatly arranged. The breakfasts are quite good, with a wide selection by Italian standards, not just coffee and croissants. The hotel staff is also amazing, very responsive and friendly. We were left with only warm impressions!

We chose the Amorini room; if you like to sleep in, it might be a problem because the room is right across from the reception, and it can be noisy.

The staff were amazing and a credit to the hotel. Francesca on reception went above & beyond to help us. The ladies that cleaned our room daily were so thorough. The ladies behind the bar provided a first class service and kept our drinks flowing😀. And not forgetting the staff who ensured our breakfast was prepared to a high standard. What more could we ask for! This hotel is a little gem and the owner should be very proud of his team.

Nothing!

Palazzo Cicolone exceeded our expectations IN EVERY WAY. Everything from the lovely and helpful receptionists to the over-the-top breakfasts to the balconies that overlook the cobblestone street, to the blackout shades, to the beautifully restored and designed spaces. You can tell the staff really understands how to pamper their guests. We’ve never been so impressed by any guest experience anywhere in the world—it was a dream.

Everything was more than perfect.

A great place to stay. All the staff, with no exception, were so helpful and friendly. Francesca, in particular, was professional, attentive and went out of her way to assist with many things including arranging taxis for us. The rooms were spacious and cleaned beautifully each day. The breakfast was really good with an amazing choice and lovely moka coffee.

We would have enjoyed having coffee/tea making facilities in our room.

We loved the pool, and the breakfast was really colorful. The hotel is charming, like a little castle. The staff is helpful and kind. Housekeepers are smiling all the time:) and everything is clean. Francesca helped us with everything (receptionist). The room are big, we had enough space.

The staff at the bar can't speak in English and we couldn't put our wet swimsuits to a hanger in the room.

The palace is a beautiful old building, it's right in the middle of the small town of Poggiardo with many facilities around, the rooms are very well kept and renewed, excellent cleaning services, nice breakfast. Also always easy to find a parking nearby.

The walls are quite thin and I was waken up by screaming kids 3 out of 4 mornings. Very family friendly, something to take into account if you want a quiet holiday. Lovely pool but limited spots..

The Palazzo was exactly how I imagined it - big spacey rooms, gorgeous pool and delicious breakfast. The bar is used locally as well as for guests and is great for grabbing snacks and drinks. Francesca was an absolute superstar and arranged days out for us using local drivers as we didn't have a car. She is one of the reasons I wouldn't hesitate to go back. The whole team were wonderful.

Beautiful Palazzo in small town of Poggiardo. The bed rooms were stunning, staff so helpful and lovely pool. Thanks to Francesca and Sandra. Lovely breakfast . Very good local restaurants and close to Castro Marina, Tricasse and check out Porto Badisco which is just stunning.

Nil

Very nice hotel. Easily reachable. Competent and friendly staff. Francesca is keen to make you discover Puglia from a different perspective than the usual 'sun and sea'. Of course she can give you pieces of advice about sea resorts and other nice places to see... However she makes the difference with information about nature, culture, cycling... Just a wonderful place, with a great breakfast !!