Location, staff at reception when I checked in and out, he was helpful, professional and friendly.

My observations are on the noise that cones from outside as I stayed in a room facing the main street. The air conditioning didn't work. The breakfast area and the breakfast itself could be improved. I didn't feel comfortable in having a member of the staff standing within the area watching the guests having breakfast, there were a few guests anyway. Also, I was informed in the morning that there would be plumbers working in the hotel, therefore, we wouldn't have water 30 minutes later from the time I was contacted. The other detail is about the lift which requires coins to work. I had no coins on me, I had to take my luggage to the second floor where the hotel is located. To finish, both pillows had lots of stains, if it had covers it would be better.

Everything was exceptional. Staff, breakfast, location, super comfortable beds and clean and fresh linen.

Very central and easy to reach location. Walking distance to both the Spanish and Historical district. Extremely helpful and nice staff. Very nice breakfast buffet in comparison to Italian standard. Can highly recommend this stay when exploring the center of Napoli. If longer travel planned the Metro is basically two steps away from the entrance and the ferries to the islands short walk into the harbor.

I feel so lucky that I found this place, I normally never stay at B&B with no 24 hrs reception, and specially in a big city like Napoli. But thankfully, I loved staying there. I felt safe and my room was so bright and clean, with high ceilings, big bed and balconies! The comfort exceeded my expectations. The staff was very nice, a big thank you to Haiven and Anna :-) The breakfast was surprisingly great for a small B&B! Everything you need and so much more to start the day! The location was awesome! 5 min. walk to the ferry area for Capri etc., and 5 minutes to the main shopping streetI I will stay there again, for sure :-)

I loved everything!

It was very well located. Walked everywhere. Comfortable and clean. Breakfast was great and the staff were super friendly

The elevator was weird. You had to pay 20 euros. They would give you the coins but if you made a mistake when choosing your floor you have to pay again for an extra floor. First time i encounter that

A lovely B&B, with really helpful and friendly staff, always ready to help and who shared great tips to make the most of the city too. The B&B is conveniently located, close to the city centre and the harbour, and offers good breakfast and spacious rooms. It needs some little TLC here and there and dietary options (or a list of ingredients) would be helpful to have for all guests. Having said that, I had a good stay at Medinaples and would surely recommend it as a nice base for a few days in town.

It was a perfect spot for us because we needed to be close to the ferry port and it was about an 8 minute walk. Very large entrance space however the bathroom was very small compared to the room, shower was tiny. Had everything you needed though, staff were super friendly, gave extremely good directions on how to get to the property and what you need to do to get to the property from train, bus, metro or airport, breakfast was basic as there was a small selection but it was fine, and it was very quiet.

Small shower and bathroom, beds weren’t the comfiest, the initial reaction to the place wasn’t the best as to get to it you need to go through a tiny door that leads you to an open space that looked kind of dodgy (i think this is normal however for European apartments?) and the elevator didn’t work to get to the level so had to walk the stairs to the second level (wasn’t a big deal it was just kind of annoying when we had all of our bags with us).

The Staff was extremely friendly and the location is perfect, if you want to explore Naples on foot.

Nothing

I loved the closed balcony with fake grass. I loved the big port with the small door. I loved the classic jazz music in the lobby. I loved the sink unable to drain the water. I loved the subtle breeze through the night. I adored the rustic old building. I loved the sweet bonbons available to the guests. I loved the interimistic alarm clock in the morning dressed as a car alarm. I LOVED THIS HOTEL

Location very good, between the old town and the Spanish quarter. It was possible to get everywhere on foot. Room clean. Bed a little too hard for me. Towels and bed linen service was changed every day. The bathroom is just there, nothing extraordinary. You have to wait for the hot water to arrive ;). Breakfast tasty, but not outstanding. Especially if one does not have a taste for sweet breakfasts. There is a choice of several types of very tasty sweet croissants. In addition, you can make yourself a sandwich with cheese and cold meat. The coffee is delicious. Staff very helpful and open to any changes from the schedule - flexible. Everyone spoke English so there were no problems getting along.

Lift pay per ride - a rather strange arrangement. The hall where breakfast is held is rather very small. It is not able to accommodate all the guests. On top of that, the staff at breakfast accompany you in a way that might be perceived by guests as slightly pushy. This is more out of concern, but I am not used to being constantly watched by the staff. Maybe I would have preferred instead of a small soap simply liquid soap installed in the shower.