The hotel is in a good location nearby public transportation (bus and metro). The hotel interior decoration is truly elegant, with wooden details. The room was nice and had various amenities, there was the possibility to ask for more at the reception, even if we did not needed them. The breakfast was really good. The personnel at the reception was very kind, welcoming and helped us with all of our requests. Recommended.

The windows were not soundproof, so we could hear noise from the street below during night and early morning even if at the last floor. The room size (double) was ok (we had single beds, but they were attached one to the other), the bathroom was a bit small.

Location was really good...I didn't have to move the car

The bathroom was not the best! The shower was not good.

Very clean and very big TV. There is a supermarket with big restaurant in front of the hotel. The Metro is 5-minutes walking distance. Very clean area and look posh. We feel safe to walk in the nights from metro to the hotel. There are other restaurants near by. The road is quiet in the night and we slap peacefully. The breakfast is excellent & the waitress are very helpful and can get hot dinks form them when que for vending machine or any exceptional chose required form the vending machine.

TV: There is no way to change any of the entertainment channels in to English. There is a maintenance guy tried it and then give up. Other than that. This hotel is fabulous.

Breakfast: has variety and tastes good comfort: the room was clean with a balcony and so quiet. Staff: so friendly and cooperative Location: For us was so convenient as it is located near a supermarket, 3 tram stations, Metro station and small cafes and restaurants.

Iron and its stands should be asked for and not available with the room. Even when you are done you should return it back for others.

The room was specious and very clean. The hotel is situated outside of the center of the city so it was quiet and easy to reach. The hotel does have a parking lot, albeit small and costly (22€ per night).

Upon our arrival, the staff told us that breakfast was included in our booking (which was surprising to me as I didn't remember booking it) but when we actually went to get it, we were told it wasn't. Had we known that, we'd have slept longer... My point being, the communication was good but not always effective.

Everything,staff were all friendly helpful and nothing was a problem. Able to have a kettle sent to room as not coffee drinkers. Staff were able to give us recommendations for a luggage store as my daughters case was dropped and had the wheel broken so needed a new one. Lovely market in street Tue and Sat which was a great suprise. Hotel foyer is very welcoming room and facilities were beyond expectations very luxurious and comfortable. Highly recommend this hotel,would definitely book again if ever return

Bar men over changed us on our drinks and food he couldn't explain the bill charges,yet he was able to converse with the others at the bar.

The location is good, near the metro station and directly opposite a supermarket. The room was clean. The staff were very friendly and helpful. The breakfast had a variety of choices.

The water temperature in the shower changes randomly. The shower drain was not working properly. Lack of air flow in the room as the window only opens partially.

Breakfast had a huge spread, and even gluten free options, not just one. The food was also refilled promptly and catered to different preferences. Location was great. Very close to metro station, had markets on Tues and Sat mornings, and buses/trams not too far away. Having a supermarket across the street was also very convenient! Room was nicely cool in the heat of summer.

Shower space was a little small. Single room also came with single beds. Would be great if the beds were upgraded to super singles! Also, would have appreciated complimentary tea and coffee in the room, as well as some complimentary water.

Great location, great beakfast, comfy beds

Room was a little tired and could do with a refresh, sink was very scratched and damaged, the lamp in the room was badly stained, and the wall lamp came off at one point. Not sure scrunching your face to a guest if you don't understand them is the best thing to do.

The staff at the hotel was very friendly and helpful when giving directions to places, booking taxis and lending me a plug adapter.. The hotel looks stylish. My bedroom had the wow factor when i arrived and i was impressed. I had lunch at the hotel and a drink which was nice. Breakfast was nice and there was lots of options available.

The Location wasn't as close to the city as I had hoped. There was a tram available but a receptionist told me it would take half a hour to get to the city and i would need to get a ticket from a nearby shop but that was shut so i decided to take a taxi which the hotel booked and it arrived quickly.. It cost 18 euros to get into the main part of the city. The restaurant was very busy at breakfast and I didn't get to have a coffee as there was constantly a queue for the coffee machine... When i went to bed and turned the lights off there was a bright light coming from the tv with lots of plugs attached to it i decided to leave it but found that annoying