Having never been to Milan, or Italy for that matter, I initially thought the hotel was further from the city centre than we hoped. It didn't take long for us to realise the metro station was a short walk away and not far from main attractions at all. The staff were so lovely and accommodating. My partner and I went to breakfast one morning and there was a large group there already finishing up with their breakfast, so not many choices left for food. However, the waiter had already put aside some pastries and fruit for us, which was so kind. This being our first stop for our Italy holiday, it was hard to know what to expect, but I would recommend The Martini Suites to other couples.

My only criticism is I would have preferred to have the bathroom within the room, rather than it being separate. Having said that, it was our own private bathroom, so it is only a little criticism.

The room was big, airy and clean. They provided lovely shower gel/ soaps/ body cream. The beds were comfortable and they were changed daily, We liked the decór and the service from the staff. The breakfast was very nice selection of fruits/cereals/ croissants / cakes and really good coffee served by a very pleasant waiter.

We were on the top floor and the stairs were a bit challenging for one of our companions,(over 70 yrs), also the room had windows in the roof which allowed the early morning sun in.(even though they had curtains) The shower is far too small for a room of that size and I think a tall person would struggle to use it with comfort

I had a fantastic experience with Ronald and Douglas during my stay. He was exceptionally thorough and diligent, ensuring that my room was always impeccably clean and comfortable. From fresh linens to spotless surfaces, every detail was taken care of with great precision. He was also friendly and respectful, always greeting me with a smile and accommodating any special requests I had. His hard work and attention to detail truly made my stay enjoyable. I highly recommend this hotel for his outstanding service and dedication.

The three members of staff we met working at the desk in shifts were so accommodating, kind & welcoming, two females & one male. I wish we’d of got their names but they are a credit to the suites and made the trip more welcoming & like a home from home.

The mattress on the sofa bed wasn’t the comfiest but that’s just me nit picking.. I slept ok & maybe something for the company to consider in the future but I would still return regardless. The ladies who shared the bed said it was very compfy and a tip maybe add some pure fresh squeezed orange juice on a morning at breakfast would be wonderful too.

The location is good - right on a bus route (we took bus 81, less than a 10 minute journey to Milan Central Station), or a 10 minute walk to a Metro Station. Convenience store just a few minutes walk away, and lots of little restaurants and shops nearby. The hotel is quite basic, but very clean, and ticks all the boxes (easy to get everywhere, good security, helpful staff, clean, provides breakfast), and the bonus is the air conditioner (we were there when it was very hot!). There is also an elevator in the building. The staff we came across were all very helpful and we managed to communicate despite the language barrier! Breakfast was Continental, which we enjoyed (the croissants and coffee were delicious). Reception was always happy to help. We enjoyed our stay - thank you :)

The staff was definitely the highlight of our stay, especially Douglas and Ronald, were amazing and made sure we had everything we needed. The man from the reception, forgot to ask his name, did everything in his power to get the cork out of the wine bottle. Talking about doing something extra, he did! The staff made our stay perfecto✨

Bathroom little bit dated..

Breakfast: Very good Location: Very good Accessibility: Very good Hospitality: Very good Services and cleanliness: Very good My satisfaction level: Very good

I liked everything about this place. The suite had a bath room which was much more comfortable to access and not directly opening within the room. The balcony and road facing view was good.

We enjoyed our stay a lot. Our room in 3rd floor was big enough. We enjoyed nice design of the social room. Breakfast was perfect. Very good coffe was served by 2 very polite waiters who made our days each morning. Our daughters were happy to be called "signorina" :-) Thank you.

Staff were really friendly and helpful. Room was comfortable and clean, a little basic but had everything necessary. Good location as there was a bus stop right outside so easy for us to hop on the 81 into central Milan.

The curtains were thin and did not block any light. Also, being in the room next to the lift was very noisy at times.

We arrived after 11pm well after normal business hours but it was still easy to get checked in

The highlight was 2 extremely kind and helpful gentleman named Ronald and Douglas.. they were incredible human beings.. very helpful and generous..