We did not meet the staff, we communicated remotely. They were always fast and helpful. The apartment was very clean and well equipped, we could even use their water bottles during our stay. There is a storage room in the building that we could use before check-in and after check-out. For breakfast we got vouchers to a cafe located 7 min walking distance. There you could choose between 2 options: freshly squeezed orange juice, one croissant and a hot beverage (hot chocolate excluded) or a bottle of water, one slice of pizza and a hot beverage (hot chocolate excluded). We had lovely breakfasts there.

Make sure your phone is charged, otherwise you cannot enter your apartment.

The property is conveniently located for sightseeing, about 15 minutes (1 km) walk to the Duomo. It's away from the main streets, so while it's okay to walk during the day, if you're arriving with luggage at night, I would take a taxi. There is not staff on site, but the support staff promptly answer any questions via WhatsApp. The room is super spacious. I love the little touches – the fragrance diffuser smells great, as do the toiletries. Ground coffee is also supplied for use with the Bialetti pot, and it tastes great.

For such large rooms and bathroom, there is very little bench space to put anything (e.g. computer, toiletries) Needs more power sockets at useful places (e.g. over bench space for charging devices). There is a kettle and a toaster but no socket in the kitchen? On my second night there were some mysterious noises in the middle of the night. A couple of minutes at a time and recurring. Possibly the fridge, and maybe something else.

We liked everything from the handwritten welcome card upon check-in to the cleanliness and availability of everything in the room. Very surprised and pleased with the availability of yoga mats😻 The location is ideal. There are several accessible parking lots nearby. From the minuses was only breakfast, it is better to describe at once that availability of breakfast is a couple of cafes that are nearby, but in the menu for this amount we were offered not the best options. And check out we had at 11 o'clock, but at 10.15 the door to the room someone tried to open. I'm assuming it's housekipping, but you could have at least knocked. All in all it was super, we will definitely come again. Thanks ❤️

We stayed at Bob W Ticinese as a family – two adults and two children – and we were very satisfied. The location is excellent, close to the metro and within walking distance of nice areas, while the surroundings felt calm and safe. The apartment was stylish, clean, and well thought out – everything needed for a short stay. We especially appreciated the contactless check-in – everything was clear and convenient, and the door code worked perfectly without any issues. Although we didn’t meet the staff in person, communication was smooth and clear. The kitchenette was well equipped, the beds were comfortable, and the shower was great. The kids loved the space, and we enjoyed the peaceful and cozy atmosphere. We highly recommend it for both couples and families – a great choice for those looking for an independent and modern stay in Milan.

We had a fabulous 4 days in Milan. Bob W accomadated us wonderfully. Value for money, location, clean spacious rooms, cafe and express supermarket within 3 minutes walking distance. 5 minute walk to Duomo (safe at night). Bob W would texted us on a daily basis asking if we require any sort of assistance. Very professional. A special thanks for Michelle for helping us yesterday. She is a gem. Many thanks Bob W and we will definately stay with you again in the near future. Regards Kathy.

happy with everything (and im usually a very demanding customer.

The location is amazing for sightseeing. Even though it's in the city centre, it's very quiet and cozy. Bob W standard is pretty good around Europe. Comfy, convenient, and offers excellent amenities. We'd be happy to stay here again.

We've at other Bob W properties, and they've been extremely cool. This one is a slight downgrade in comparison. Plus, there are no usual extra thingies that you'd expect. Probably, it's just me being picky. But like all Italy in autumn, it feels a bit to damp and we couldn't regulate the a/c to our liking.

great location, great communication and check-in / check-out process, good value for money…the family room is also very spacious, with a big private balcony and the kitchen and bathroom are well-equipped, the premises are clean and comfortable during our 3 nights stay…well within central milan and walking distance to the duomo but still in a quieter part of the city; there’s a supermarket and some coffee shops very close by as well…highly recommended and will book again when we return to milan

maybe some parts of the room are a bit dated and need repaint or updating, but not a big deal…we were very happy with our stay overall

The property was very clean and modern with great facilities and also very close to the centre. The hosts are wonderful, giving you all the informations on WhatsApp and they also have a site for check in and unlocking the doors and the luggage room where you can deposit your luggage all day. The coffee was amazing and also the bathroom facilities where you will found some exceptional shampoo and balsam that I couldn’t find on the market. Great experience and will recommend to all my friends. Definitely when I next visit Milan, I will also stay here!

Everything was amazing.

The communication with the host is amazing. The building is exactly as described, it is an upgraded boutique hotel experience. The digital entry is super convenient. They also provide a luggage room for the early arrival / late departure. A little tip for transportation as the UBER/Taxi costs are super high in Milan. We took the train to Cordusio, then took an UBER from there. It cut the cost into half.

We were 3 so we wished the bathroom entrance was from the living room not inside the bedroom but we managed :) It would also be great if they could get a full length mirror.

The location was great, with easy self-check-in and everything you need in the room. 5 min from Duomo, near cafes and shops.

Occasionally, there was an unpleasant smell coming from the bathroom. The breakfast was decent, but the cafes serving the hotel were always full in the mornings, which made waiting with kids quite challenging. You either have to wait, take it to your room, or find another place. We ended up missing one breakfast and had to go elsewhere, while on other days, we opted for takeaway. That said, the overall service and location were very good!